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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
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She was always there to answer any questions or concerns . And on top of when we did have concerns.
Armando
Kent
OH
Date:
5/8/2025
5
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Julie was able to give us great advice where other lenders wouldn't and was so supportive every step of the way!
Emily
Rawlins
WY
Date:
5/8/2025
5
5555555
We had an amazing experience working with Michael and the entire team at fairway! Michael was incredibly knowledgeable, responsive, and made us feel supported every step of the way. We couldn’t have asked for a better group of people to guide us through the home buying process. Highly recommend!
Michelle
Parrish
FL
Date:
5/8/2025
5
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You got the job done despite my unusual circumstances
Richard Bryan
Florence
SC
Date:
5/8/2025
5
5555555
Rich was awesome to work with and he was very helpful. He answered my many questions in a timely manner. His team was also wonderful to work with.
Jaynie R
Akron
OH
Date:
5/8/2025
5
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Debbie is excellent and communicated all the requirements in a timely manner and alway kep me up to date on progress
Brian D
Saint Joseph
MO
Date:
5/8/2025
4
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They completed the mortgage process on time.
Estifanos L
Manassas
VA
Date:
5/8/2025
5
5555555
Nice, easy to work with, enjoyable to be around people.
Declan
La Grande
OR
Date:
5/8/2025
5
5555555
I just wanted to take a moment to thank you from the bottom of our hearts for all your support throughout our homebuying journey. Victor and I are so incredibly grateful for your dedication, guidance, and kindness every step of the way. You truly made this experience feel smooth and personal, always making sure we understood every step and ensuring that we felt confident in our decisions. Your expertise and patience were a gift during what can often be an overwhelming process. We also want to give a big thank you to Jessica, the underwriter, who was just amazing, quick to respond, supportive, and always kind. She made us feel heard and cared for during each stage and that made such a difference. Most importantly, everything you both did was filled with such love and genuine care. It meant the world to us to feel that you truly wanted the best for our family. Thanks to you, we now have a beautiful place to call home, a place where we’ll create memories for years to come.
Anastasia
Round Lake
IL
Date:
5/8/2025
5
5555555
Jeramy and his team came in towards the end of my transaction and did an absolutely amazing job. He set clear expectations and delivered on every commitment he made. Becauase of him we were able to close on our home-- otherwise had we relied on our previous lender we would have lost the house. Highly recommend Jeramy and his team!!
Adam D
Phoenix
AZ
Date:
5/8/2025
5
5555555
Roger and team were instrumental to us getting our house!
Patrick
Los Angeles
CA
Date:
5/8/2025
5
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Mike was very accessibl, answered my question, and was able to articulate the process so I could understan. He went above explaining the Va Loan to potential seller. Iman was awesom...responsive and always followed up with me.
Eric D
Burke
VA
Date:
5/8/2025
5
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Customized touches and the team's attention to detail was stellar. They were friendly, approachable, and patient with us!
Matthew James
San Antonio
TX
Date:
5/8/2025
5
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The resp of all team me is impeccable along with they go above and beyond to help there customers greatly appreciated
Cody N
Mayer
AZ
Date:
5/8/2025
5
5555555
Todo estubo súper , la atencion el esfuerzo y dedicación hasia el cliente
Miguel A
Monee
IL
Date:
5/8/2025
5
5555555
You were amazing! And you made things easy
Maria Edith
Lexington
NE
Date:
5/8/2025
5
5555555
Made everything much less stressful for me. Excellent communication and updates!
Christine
Colorado Springs
CO
Date:
5/8/2025
5
5555555
Very good communication every step of the way. There seems to be a high level of personal involvement .
Michael
Olathe
KS
Date:
5/8/2025
5
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The personal communication, constant feedback, quick responses, and complete assistance with our entire move has been a really great experience. I told my wife that I thought buying a house was supposed to be the experience that most people find as a necessary evil once they found the home they want to move into, but I would do it again in a heartbeat. Our Realtors, Brooke and Amber with Sotheby's, and lenders, the Lawrence team at Fairway, made the actual buying process just as easy and almost as fun as finding a new home. The last month has been crazy, but unbelievably amazing!
Daniel Bartley
Jeffersonvlle
IN
Date:
5/8/2025
5
5555555
Kendrick and his team were very responsive and also took time to explain things when my wife and I had questions throughout the whole homebuying process.
Max Mitchell
Puyallup
WA
Date:
5/8/2025
5
5555555
They were quick and polite. They let me know everything I needed to know and helped me through the whole process.
Alexis Lee
Anderson
IN
Date:
5/8/2025
5
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Mitchell was extremely helpful throughout the process. He was quick to get back to me with answers to my many many questions and he did his best to walk me through everything. He went through a lot of effort to make sure that I got the best deal he could get me and I really appreciate his hard work.
Tommy
Shawsville
VA
Date:
5/8/2025
5
5555555
Cindi was attentive and ensured we had everything we needed the entire time! We could not have done this without her!
Nicholas M
Seabeck
WA
Date:
5/8/2025
5
5555555
Prompt responses, friendly and professional.
Bradley
Milwaukee
WI
Date:
5/8/2025
5
5555555
Regina and her team are on top of it!! Always great communication and preparation for the next steps :)
Jordyn
Glendale
AZ
Date:
5/8/2025
5
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Renee answered all my questions. she knew I was a first time buyer and she made it the easiest process. She kept me informed with every step. She would reach out to me to just let me know we are still waiting on paper work and keep Me informed on the process. Thank you Renee for all the help!!
Janie Mylynn
Star City
AR
Date:
5/8/2025
5
5555555
Very responsive and followed through. Very educational and answered all questions thoroughly. Easy to work with!
Matthew
Grafton
WI
Date:
5/8/2025
5
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As a first-time homebuyer, I couldn’t have asked for a better loan officer than Erik Boci. From start to finish, Erik was incredibly responsive, answering all of my questions quickly and thoroughly. His deep knowledge of the mortgage process made everything so much easier to understand, and I always felt confident in the decisions we were making together. Erik worked hard to find me the best possible deals and even helped me secure grants that made a big difference. He truly had my best interests in mind every step of the way. I highly recommend Erik to anyone looking for a reliable, professional, and dedicated loan officer.
Gianna M
Long Beach
NY
Date:
5/8/2025
5
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Everyone was so friendly, knowledgeable and eager to help! The team made the process so easy and seamless.
Megan R
Salem
OH
Date:
5/8/2025
5
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Thomas made the experience stress free!
Jamie Leigh
Texarkana
TX
Date:
5/8/2025
5
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Joan was very helpful in every step of the process of buying our new home. She walked us through the information and made sure we understood everything and had our questions answered. She was always available through text, email or phone. She helped us submit letters with little notice to be competitive in a tough market. Thanks Joan!
Bret Aaron
Monona
WI
Date:
5/8/2025
5
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I appreciate how regular and prompt our communication together was throughout the loan approval process. Thank you for helping us navigate this purchase with clarity.
Joshua
Chandler
AZ
Date:
5/8/2025
5
5555555
Korey is wonderful! She answered ALL of our questions and walked alongside us through every step of the process.
Caroline K
Cincinnati
OH
Date:
5/8/2025
5
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Great communication, always available, always happy to explain / answer questions.
Jacob
Johnstown
OH
Date:
5/8/2025
4
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Everyone was kind and helpful.
Jessica
Topeka
KS
Date:
5/8/2025
5
5555555
Communication, attentiveness to detail, freindly and of course very patient. She was a joy ro work with!
Jesse M
Glenwood
MN
Date:
5/8/2025
5
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Bowen helped me through the whole process and took great care of me .
Christopher Scott
Statesboro
GA
Date:
5/8/2025
4
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Professional and patient help to get us through our rough spots thank you Matt
Laura Gomes
West Springfield
MA
Date:
5/8/2025
5
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all the esigning made the process as seamless as possible
Micah
Arab
AL
Date:
5/8/2025
5
5555555
Very professional
Eric
Owen
WI
Date:
5/8/2025
5
5555555
Constantly communicating and updating. Always pleasant and makes us feel like his primary client every time.
Joshua
Anthem
AZ
Date:
5/8/2025
5
5555555
Bob went above and beyond to help us through the whole process. Always open to questions and no questions went unanswered. His extent of knowledge and expertise is truly impressive.
Nickya
Janesville
WI
Date:
5/8/2025
5
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Working with Megan has been amazing start to finish. She's a great communicator, always open to any questions, brings enthusiasm and a can-do attitude that always made us feel like our dream of home ownership was possible. I can't thank her enough and would highly recommend anyone especially first time home buyers work with Megan and team.
Harmony Rose
Oroville
CA
Date:
5/8/2025
5
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Erika was so easy to work with and had great communication! She was empathetic and understanding and really went above and beyond throughout the whole application process. I would recommend her to anyone
Kalyn Anne
San Antonio
TX
Date:
5/8/2025
5
5555555
Everything went smooth and fast. When the first plan didn't work another solution was presented quickly and put into
Connor
Creedmoor
NC
Date:
5/8/2025
5
5555555
Michelle is very good at communicating and is easy to get a hold of for anything and everything! We were well taken of and she helped us to know what to expect! She answered all of our questions in quickly! Everything went smoothly and we are happy we chose Michelle and Fairway!
Joel
Matthews
NC
Date:
5/8/2025
5
5555555
I had very limited buying power and got passed up on so many homes because I was easily outbid. The home I ended up with is nicer than a lot we saw, and I bought it and payed off my car for less than $700.
Heidi
Waukegan
IL
Date:
5/8/2025
5
5555555
Alex was awesome to work with. She made the process very smooth .
Mark
Olathe
KS
Date:
5/8/2025
5
5555555
Overall nice.
Ravi
Mckinney
TX
Date:
5/8/2025
5
5555555
Seamless and quick! Loved working with Brett.
Kerri
Lakeville
MN
Date:
5/8/2025
5
5555555
Working with Markita was easy.
Cristel
Glen Burnie
MD
Date:
5/8/2025
5
5555555
It was easy and straightforward.
Jonathan
Sioux Falls
SD
Date:
5/8/2025
5
5555555
This survey is probably my least favorite part... Great job!
Charlie
Odessa
TX
Date:
5/8/2025
5
5555555
To the point
William Leroy
Inverness
FL
Date:
5/8/2025
5
5555555
Jeffs communication and ability to solve any issues in a fair and timely manner was greatly appreciated
Scott H
Iron River
MI
Date:
5/8/2025
5
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Shannon went above and beyond for us and was there every step of the way. Amazing service. I would highly recommend Shannon to any one buying a house Thank you so much!!!
Kelly
Sartell
MN
Date:
5/8/2025
5
5555555
Michelle was incredibly helpful and walked us through the whole process every step of the way
Sydney
Lees Summit
MO
Date:
5/8/2025
5
5555555
I recently completed a real estate transaction with Team Tanja and the experience was nothing short of exceptional. From start to finish, the process was smooth, transparent, and stress-free. Team Tanja demonstrated deep knowledge of the market, provided timely updates, and offered sound advice at every stage. Their professionalism, attention to detail, and genuine care for my needs truly stood out. What impressed me most was their responsiveness and commitment to ensuring I felt confident and informed throughout the process. Whether it was negotiating terms or navigating paperwork, Team Tanja went above and beyond to deliver outstanding service. I couldn’t be happier with the outcome and highly recommend Team Tanja to anyone looking to buy or sell property. This was a five-star experience in every sense.
Joe
Killeen
TX
Date:
5/8/2025
5
5555555
Overall communication and understanding of first time homebuyers was greatly appreciated!
Katherine Brown
Cumming
GA
Date:
5/8/2025
5
5555555
Honestly Matt took time to explain all questions and concerns Throughout the whole process not even just for this house we finally bought! Highly recommend him to anyone. He honestly couldn't have done a better job, I feel as though he went above and beyond.
Justin
Florence
SC
Date:
5/8/2025
5
5555555
Working with Lori Martin and her team has consistently been an outstanding experience. What makes their service truly great is the perfect balance of professionalism, responsiveness, and genuine care they bring to every interaction. Over the course of multiple transactions, we've come to rely on them not just as mortgage professionals, but as trusted partners. They’re always quick to respond, clear in their communication, and incredibly knowledgeable—helping us navigate complex situations with ease and confidence. No question ever goes unanswered, and no concern is ever dismissed. Even more importantly, there's a personal touch to everything they do. We’ve always felt like a priority—not just another file—and that makes all the difference. The team is patient, proactive, and committed to making the process as smooth as possible. Whether it's our first home or an investment property, they bring the same level of care and dedication each time. It’s rare to find a team that’s this easy to work with and this good at what they do. We are so grateful to have them in our corner and wouldn't think of going anywhere else.
Stacy
Selbyville
DE
Date:
5/8/2025
5
5555555
Very easy and awesome people to work with and always made sure to explain everything in detail to insure I know what I am doing snd signing
Carl Joseph
Hickory
NC
Date:
5/8/2025
5
5555555
Communication was quick, easy, and friendly.
Jessica
Rogersville
MO
Date:
5/8/2025
5
5555555
Great communication and fast process
Yuliya
Carmel
IN
Date:
5/8/2025
5
5555555
Jim made the experience great!
Amber
Worcester
MA
Date:
5/8/2025
5
5555555
Walked us through every step and kept things moving
Michael
Phoenix
AZ
Date:
5/8/2025
5
5555555
Everything was completed in a timely manner , very friendly and professional with all forms of communicatio. I will continue to do business with in all my future realestat needs.
Dustin
Newnan
GA
Date:
5/8/2025
4
4444444
The app made it easy to provide requested documents documents quickly and kept us apprised of the process.
Kenneth M
Fredericksburg
VA
Date:
5/8/2025
5
5555555
Erin made our experience personal it was like having a friend taking care of us!
Christopher
Perrysburg
OH
Date:
5/8/2025
5
5555555
Tara was always available to answer questions and break down anything I didn't understand. She made sure I knew what I needed to and was comfortable with each phase of the process.
Dawn Marie
Deland
FL
Date:
5/8/2025
5
5555555
carley and Evan were great
Frank
Mequon
WI
Date:
5/8/2025
5
5555555
Just the whole experience. I believe in facts and what needs to be done and he delivered. Just want to say t you for your hard work and dedication as well as your support.
Willie
Rockford
IL
Date:
5/8/2025
5
5555555
Friendly and helpful
Kirk Allen
De Leon Springs
FL
Date:
5/8/2025
5
5555555
You truly cared about my situation and my end goal. You and your team guided me every step of the way. I am forever grateful!
Jamie Lynn
Lincoln
AL
Date:
5/8/2025
5
5555555
Super great communication, always willing to help us understand details, super thorough and timely. Steve is a terrific human being and was great to work with. We so appreciate him.
Amy Goularte
Portland
OR
Date:
5/8/2025
5
5555555
Excellent service. It was wonderful to work with 1 person. Orlando was thorough, very knowledgeable, friendly and helpful.
Nicole
Fenton
MO
Date:
5/8/2025
5
5555555
Communications and kindness
Donald
Copperas Cove
TX
Date:
5/8/2025
5
5555555
Todd was very personable and informative . He explained the loan process and continuall updated us throughout the process.
Joanne M
Kansas City
MO
Date:
5/8/2025
4
4444444
Kelly was exceptionally professional and courteous throughout our interaction. She took the time to thoroughly address all of my questions regarding the process, ensuring that I felt informed and confident moving forward
Anthony
Anderson
IN
Date:
5/8/2025
5
5555555
Jane and team are so communicative. Loved the daily updates and felt very supported as a first time home buyer.
Emily
Charlotte
NC
Date:
5/8/2025
5
5555555
Great communication, a user-friendly app through which to submit information and sign documents, and just friendly service overall.
Thomas Lee
Wooster
OH
Date:
5/8/2025
5
5555555
Communication was fantastic. Brad and his team go above and beyond for their clients.
Walter
Kenosha
WI
Date:
5/8/2025
5
5555555
Christine was a huge help and made the whole thing easy. I do feel, however, that there were too many different people involved to the point where I started getting confused with who I should be talking to for what info especially towards the end.
Cynthia A
Dover
OH
Date:
5/8/2025
5
5555555
Marissa was so patient and quick to respond to every question I had. She was quick to respond and explain things to me and always had my best interests in mind.
Hannah
Camden
AR
Date:
5/8/2025
5
5555555
and professional! Very knowledgeable and thorough in his assistance throughout the entire process
Allyson A
Union Grove
WI
Date:
5/8/2025
5
5555555
So patient, knowledgeable, responsive, genuine, trustworthy. very detailed and professional. Provides excellent guidance from start to finish .
Stephani
New Freedom
PA
Date:
5/8/2025
5
5555555
The attetion , how the people manage our case and sl fast and professional
Bernardino De Jesus
Long Prairie
MN
Date:
5/8/2025
5
5555555
Mostly working with Alisha. She was so helpful and always joyful to work with.
Daniel J
New Berlin
WI
Date:
5/8/2025
5
5555555
Very available and quickly responsive! Knowledgeable about loan options and questions on processes.
Gina Kuhns
State College
PA
Date:
5/8/2025
5
5555555
Everything was explained well and the tasks were simple and easy.
Laura A.
Ocala
FL
Date:
5/7/2025
5
5555555
Phill and Bonnie LaVine
Bonnie Lynn
Kilgore
TX
Date:
5/7/2025
5
5555555
Geetesh was wonderful to work with for our new home purchase! He was patient with each question we had, detailed in explaining each step of the way, and very efficient to ensure our closing went smoothly and on time.
Laura Gonzalez
Date:
5/7/2025
5
5555555
The way your team was able to put all the financials together in two weeks saved my retirement dream.....What more can I say.
Edward J.
Abingdon
VA
Date:
5/7/2025
5
5555555
Constant / regular communication was very helpful for us as first time homebuyers. Thank you Ryan and team for all of your help
Pedro Guillermo
Leawood
KS
Date:
5/7/2025
5
5555555
Responsive, helpful, and fast with all moving pieces
Laura I
Alexandria
VA
Date:
5/7/2025
5
5555555
Great experience buying our house. They helped us through the process anytime we had a question.
craigers Evans
Date:
5/7/2025
5
5555555
5.0 Stars!
Hayden Hockett
Date:
5/7/2025
5
5555555
Chelsea was extremely helpful and responsive throughout the whole process. I feel like she went above and beyond. Highly recommend!
Hayden
Keizer
OR
Date:
5/7/2025
5
5555555
Ease and simplicity of transaction
Doris T
Hernando
FL
Date:
5/7/2025
5
5555555
Im a local real estate agent and have used Kurt and his team for many years. Kurt and his entire team are truly exceptional. Very responsive, knowledgeable and always on top of every detail. Keeps everyone updated which makes a huge difference in keeping transactions smooth and stress-free. My clients have nothing but great things to say about their experience with Kurt and team and I know I can ALWAYS count on them to deliver! I highly recommend Kurt and the McClearen Mortgage Advisors for all of your lender needs!
Stefanie Rodriguez
Date:
5/7/2025

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers