Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
top

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

View Leadership TeamView Fairway's History
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Helping out with questions about the process and documents
Daniel P
Diamond
IL
Date:
7/15/2025
5
5555555
Easy to get answers to all my questions; fast turnaround on responses.
Thomas
Milton
DE
Date:
7/15/2025
5
5555555
Luis was always willing to take time to provide clarity about the process when we asked for it. He was supportive when we were struggling with the housing market and was always personable and pleasant.
Patricia
Chicopee
MA
Date:
7/15/2025
5
5555555
Jamie's communications was always quick and clear and we knew what was expected of us during the entire loan process. It was a very painless process.
Kelly J
Liberty Hill
TX
Date:
7/15/2025
5
5555555
Kathleen has always been supportive and made it clear we could reach out with any questions. As a first-time homebuyer unfamiliar with the complex process, I truly felt that Kathleen was always by our side, guiding us through each step. During our very first session with Kathleen, she took the time to provide detailed explanations for each term and process, which gave us a lot of clarity and confidence moving forward. That made a huge difference — Thank you very much, Kathmeen and her team.
Ayako
Boston
MA
Date:
7/15/2025
5
5555555
The process was very easy and simple, even for a first time homebuyer.
John David
Gosnell
AR
Date:
7/15/2025
5
5555555
Overall the experience was average and we got our goal which was to close our home Several of the documents provided had to be resubmitted by us on multiple occasions. The process seemed to lack streamlining .
Iris Grisselle
Gibson City
IL
Date:
7/15/2025
5
5555555
Answered questions in a timely manner, kept things moving along and kept us up to date throughout the process
Carlee
Clearfield
UT
Date:
7/15/2025
5
5555555
From the first day till closing date he was always just a text or call away very professional and was on top of his responsibilitie.
Curtis
Gary
IN
Date:
7/15/2025
5
5555555
Scott is amazing to work with! We have worked with him twice already and he is so kind and helpful. He takes the time to know you on a personal level and even calls us on our birthdays. I will always refer him to friends and family
Rachel
Arlington Hts
IL
Date:
7/15/2025
5
5555555
Jen was great.
Taylor
Bellefonte
PA
Date:
7/15/2025
5
5555555
Rick was extremely helpful through this entire experience. He was available for us every time we needed him (even on nights and weekends and at very last minute times). He was always kind and patient with us. I will not use any other lender, Rick's the best!
Jenna
Hopkinton
MA
Date:
7/15/2025
5
5555555
Excellent communication and availability.
Joseph
Wilbraham
MA
Date:
7/15/2025
5
5555555
John was great to work with. His communication was excellent and made the entire experience seamless.
Kevin
Warsaw
VA
Date:
7/15/2025
5
5555555
Gina is very easy to communicate with and prompyly answers our questions
Leslie P.
Ramona
CA
Date:
7/15/2025
5
5555555
Jason and his team did a great job keeping everything organized, proceeding, and simple for my wife and I. Any time we had questions or concerns, they were readily available and patiently walked us through EVERY step of the process.
Nicholas L
Louisville
KY
Date:
7/15/2025
5
5555555
Easy process, great response
Deborah C
Myrtle Beach
SC
Date:
7/15/2025
5
5555555
Very easy to work with straight to the point
Andrew
Browns Mills
NJ
Date:
7/15/2025
5
5555555
Sharon is awesome, any question or concern i had along the whole process she was right there with us. We were always led in the right direction and sharon filled us in on every specific detail and concern we had, we were always given the best advice. Sharon truly made this process so easy and stress free, she's the best!
Alex
Battle Mtn
NV
Date:
7/15/2025
5
5555555
Jayson led us through the process efficiently and timely, even when he was out of the country in the beginning. He was very easy to work with.
Susanne K
Littleton
CO
Date:
7/15/2025
5
5555555
Everyone was very helpful and clear in instructions. Very thankful for responsive and knowledgeable help!
Samuel Dane
Milwaukee
WI
Date:
7/15/2025
5
5555555
Constant communication, thank you so much for all of your hard work getting us a home!
Eric J
Gig Harbor
WA
Date:
7/15/2025
5
5555555
Mike was incredibly communicative, supportive, and knowledgeable
Jessica
Oak Park
IL
Date:
7/15/2025
5
5555555
Nick good job, Frank thank you, the process was very friendly thanks to everyone.
Jude H
Eastampton
NJ
Date:
7/15/2025
5
5555555
The Fairway Team was so supportive during the whole process, thank you for everything and look forward to your help with refinancing in the future =)
Monica
Winston Salem
NC
Date:
7/15/2025
5
5555555
Donna was incredible so grateful to have her through this process
Megan
Waco
TX
Date:
7/15/2025
5
5555555
good advice and they get things done
Jose
Salem
OR
Date:
7/15/2025
5
5555555
You had great communication with us and made everything on our end very easy. Thank you for a smooth mortgage process!
Addie
Madison
GA
Date:
7/15/2025
5
5555555
Brandi and her team gave our loan process their full attention. They were very detail oriented and extremely pleasant to work with! I am so happy we had them watching out for us!
Linda
Eagle Mountain
UT
Date:
7/15/2025
5
5555555
Tim made the process of applying for a loan incredibly easy, and was quick to answer our questions! Very professional, but also personal and intentional. Great people skills along with excellent knowledge in the loan space.
Noah
Shawnee
KS
Date:
7/15/2025
5
5555555
Fast, convenien, and seamless.
Kamila
Northbrook
IL
Date:
7/15/2025
5
5555555
Klara was available, knowledgeable, accessible, and friendly. This is our third home -buying experience but is by far our best lending experience!
Katherine
Ingleside
IL
Date:
7/15/2025
5
5555555
Everything was communicated explained in detail and easy to purchase our new house. It was not a stressful process. Everyone and everything was awesome and efficient.
Donovan
Glendale
AZ
Date:
7/15/2025
5
5555555
Ann was very responsive and took the time to seek out the best product for our particular needs.
William Robert
Siesta Key
FL
Date:
7/15/2025
4
4444444
Erik was great
Matthew J K
Omaha
NE
Date:
7/15/2025
5
5555555
Frank is very professional and explained each and every procedure , step by step as well as very prompt in answering emails and phone calls.
Edmund Henry
Chicago
IL
Date:
7/15/2025
5
5555555
-My questions were answered promptly and in detail -Unfamiliar concepts were throughly explained to me -Easy to talk to
Sergio Roberto
Germantown
MD
Date:
7/15/2025
5
5555555
Helped prepare a second loan option so I could get my dream home.
Katrin L
Snohomish
WA
Date:
7/15/2025
5
5555555
Spencer! He answered questions and found solutions to problems. Couldn't ask for more.
Abdullah
Sachse
TX
Date:
7/15/2025
5
5555555
Everything!
Samer Abdallah
Putnam
IL
Date:
7/15/2025
5
5555555
Navigated the market switch by preparing 2 loans and making sure we got our dream home.
Katrin L
Snohomish
WA
Date:
7/15/2025
5
5555555
and his team made our home purchasing process go really smoothly. Everything was on time and communication was fantastic. Happy to recommend them.
Kipp
Joshua
TX
Date:
7/15/2025
5
5555555
Communication from Leslie and her whole team (mainly Alina) was fantastic.
Robert Merle
Los Angeles
CA
Date:
7/15/2025
5
5555555
Great communication through out the process.
Eric
Ingleside
IL
Date:
7/15/2025
5
5555555
Consistent communication, very knowledgeable, patient when explaining the various processes, and speedy delivery. Thank you so very much!
Diane
New Castle
CO
Date:
7/15/2025
5
5555555
Connor was incredibly patient and helpful throughout the process. This was my first time buying a house, and he took the time to answer all my questions and was very responsive.
Lauren W
Louisville
KY
Date:
7/15/2025
5
5555555
The communication and the consideration of our situation. Provides us options, direction, and guidance for a smooth approval.
Carlos
Deltona
FL
Date:
7/15/2025
5
5555555
Clear fast communication that gets the job done , keeps the process rolling which is exciting as a home buyer wanting to get into there new house as soon as possible. I wanted things done in a short time period and Bob made it happen on a holiday week. I'll never use another lender for a home loan. Outstanding customer service
Evan
Muscoda
WI
Date:
7/15/2025
5
5555555
Quick responses, efficient and got the job done quickly . Easy to communicate with .
Lindsay
Valdosta
GA
Date:
7/15/2025
5
5555555
Thankful to have made a purchase of our new home through Fairway And especially to have had Chase's help in making it happen!
Yolanda
Sioux Falls
SD
Date:
7/15/2025
5
5555555
I live in US for just about 8 months. Last june, I was trying to look house in the market and inquire. Most of them are not interested to help me because I just moved in US, then there was an angel who keep messaging me and offering help. That is Dan Groebner. Initially I was ignoring his message because I thought he is scammer😅 . But he still continues to message me and I replied. He got a pre approval in the first day that we talked. In less than a month I got approved and closed the loan. I am so happy and satisfied about their services. I got a lower interest too. Thank you Dan and to your team for your hardwork , kindness and willingness to help people to achieve their dream to own house.
Eloisa
Buffalo
MN
Date:
7/15/2025
4
4444444
Advice an support
William H
Reno
NV
Date:
7/15/2025
5
5555555
The easy and fast service also the whole teams attitude and dedication.
Kenzie Luke
Lakeland
GA
Date:
7/15/2025
5
5555555
All of the hard work but in to making this a successful loan! instructions and steps were clear and the communication and response times were excellent!
Katie
Charleston
SC
Date:
7/15/2025
5
5555555
Great communication
Chastity
LaFayette
TN
Date:
7/15/2025
5
5555555
steve was very responsive
John W
Sylacauga
AL
Date:
7/15/2025
5
5555555
The prompt response, positive attitude, and answering all our questions truly made it a wonderful mortgage experience
Glen
Slocomb
AL
Date:
7/15/2025
5
5555555
Really flexible all along the way. Always helpful.
William Benjamin
Westtown
NY
Date:
7/15/2025
5
5555555
Fast response times, very on top of process, steady clear communication.
Torsten David
Portland
OR
Date:
7/15/2025
5
5555555
All the people we worked with at Fairway got back to us asap. They always explained the process.
Addison R
Kuna
ID
Date:
7/15/2025
5
5555555
Dawn was extremely kind and was great at answering all of my questions and concerns
Elisabeth Ann
Dickinson
ND
Date:
7/15/2025
5
5555555
We had a great experience working with Troy . Everything was smooth, transparent, and timely from start to finish. He was always available to answer questions and made the entire process feel stress-free. Highly recommend!
Courtney
Sioux Falls
SD
Date:
7/15/2025
5
5555555
Steve is easy to work with :)
Brian
Manassas Park
VA
Date:
7/15/2025
5
5555555
The whole experience was great
Gary Wayne
Cypress
TX
Date:
7/15/2025
5
5555555
Communication, understanding, explaining everything
Emily Margaret
Chanhassen
MN
Date:
7/15/2025
5
5555555
Professional and easy to work with
Rhett
Mckinleyville
CA
Date:
7/15/2025
5
5555555
Stress free and very helpful in the home buying process
Jasmine Lashae
Montgomery
AL
Date:
7/15/2025
5
5555555
Scott and his team were amazing! Helped us every step of the way, especially as buyers coming from out-of-state. Friendly, timely, responsive and professional. ***** 5 stars!!!
Megan
Birmingham
AL
Date:
7/15/2025
5
5555555
Excellent advice. Very responsive and in a timely manner. Very knowledgeable. Friendly, patient, and very accommodating.
Rolando
Lawrenceville
NJ
Date:
7/15/2025
5
5555555
Writen as a review: I was thoroughly pleased and impressed with the service and support I recieved from Shelley Rodocker. She made what is often a difficult and confusing process, clean, clear and understandable. Her proactive contacts and her timely responses gave me confidence that I would not be abandoned in a critical period. Thiws aspect was of critical importance for me since we were moving extremely quickly and purchasing a property 800 miles away. I would certainly recommend Shelley to anyone and everyone who is purchasing a property.
Eric Lee
Bryan
TX
Date:
7/15/2025
5
5555555
Professional and high quality service.
Kevin
East Lyme
CT
Date:
7/15/2025
5
5555555
The fact of sitting down and running through all the numbers at the beginning was super helpful. and the knowledge and expertise in the field was a huge help for my wife and I. David was very personable and willing to make sure we got into a house and made sure we had all the steps taken care of. As well as knowing about the down payment assistance program was a huge blessing for my wife and I.
Levi B
Spokane
WA
Date:
7/15/2025
5
5555555
Super easy to deal with. Very responsive and professional. 5 stars from start to finish!
Rachael
Spokane Valley
WA
Date:
7/15/2025
5
5555555
Bryce is extremely communicative. Was available for all questions and always Answered with respect and care. Worked with us to get us to the payment and terms we wanted as well as was available from the first stages of searching all the way to the day of closing . he came to closing and was there cheering us on as we tackled such a huge day ! thank you to Bryce for your hard work and to your team for making it happen so quickly and efficiently with minimal work from us!
Sarah
Crofton
MD
Date:
7/15/2025
5
5555555
The team is veryvquick very quick to respond to questions or tasks.
Melvin
Austin
TX
Date:
7/15/2025
5
5555555
Great communication. Someone always available to answer questions in a timley manner. Provides knowledge that gives confidence to borrower.
Irineo
Houston
TX
Date:
7/15/2025
5
5555555
Cynthia communicated to us every step of the way! She explained the pricess very well and answered every question I had.
Carolyn Heard
Weaver
AL
Date:
7/15/2025
5
5555555
The attention to detail and accessibility were car loans. Apparently they were car loan. OK they were wonderful par PARXE. X. Excellent.
Jean Bove
Bakersville
NC
Date:
7/15/2025
5
5555555
The constant, and most often unprompted, communication was wonderful. Trey and his staff were on top of everything with our loan. The experience could not have been any more pleasing!
Jeremy
Hoover
AL
Date:
7/15/2025
5
5555555
The entire New Home Ownership process was so much better than I anticipated. The communication, explanations and patience you all had with me, when I had questions and/or uncertanties, really helped me to understand things better. From phone calls, emails and texts, I knew that I could contact any of you at any time with questions and I'd receive a prompt response. Not only was the process smooth and trouble free, it only took about 1 month from the date I applied for the loan until the day I closed. All of you are very professional, yet made me feel so much at ease, and that meant so much to me. While using the Fairway app, I liked being able to see the entire homebuying process and having it indicate the status of each step such as Completed, Current, Next Step and Upcoming. I will recommend you all at Fairway to anyone who is thinking of buying a house.
Trina L. Weinberg-
Florence
SC
Date:
7/15/2025
5
5555555
Mark was fantastic at communicating the entire process to me from start to finish. He got me a grant for my loan. Mark made me feel confident about my purchase!
Colbey
Dayton
OH
Date:
7/15/2025
5
5555555
Fast and easy and great communication on things that were needed!
James
Colorado Springs
CO
Date:
7/15/2025
5
5555555
Russell was great! if i had a question or needed help he was quick to respond and get me the help I needed . he is good at his job and knows everything that is needed with getting a house. he was right there every step of the way and I am very thankful to have him working for me
Kyle
Decatur
AL
Date:
7/15/2025
5
5555555
Gina was so great in communicating throughout the process and getting information we needed from the HOA! She always had a positive, helpful attitude.
Megan Cecilia
Olathe
KS
Date:
7/15/2025
5
5555555
The communication, and how promptly everything was done.
Kaitlin Ann
Queen Creek
AZ
Date:
7/15/2025
5
5555555
Awesome! Kelly was always available to answer questions and was always on top of it. Was a very smooth, pleasant home buying experience! Thanks!
Nathan Nide
Topeka
KS
Date:
7/15/2025
5
5555555
Amazing communication ! Never felt out of the loop.
Lucas
Plano
TX
Date:
7/15/2025
5
5555555
Willingness to work with me and my busy life to get things done
Jase R
New Castle
KY
Date:
7/15/2025
5
5555555
Constant communication, making calls for our benefit, online signing of documents, prompt to call if something happened
Chasity
Pageland
SC
Date:
7/15/2025
5
5555555
Fast response time very informative and quick to close
Matthew John
Crystal Lake
IL
Date:
7/15/2025
5
5555555
Brenden was friendly, patient, and all around great. We had a few hiccups in our journey but he always had optimism and ideas to help get us through anything!
Rachael
Boyertown
PA
Date:
7/15/2025
5
5555555
Everyone on the team was wonderfully patient and understanding through the process and I couldn't have asked for a better team for a firs time home buying experience!
Garrett
Moodus
CT
Date:
7/15/2025
5
5555555
The wonderful communication and ease with which you and your team work together to make it pain free for us and for our clients. Thank you!
Nicholas Edward
Miami
FL
Date:
7/15/2025
5
5555555
Sharon you are always so helpful in no matter what. You make everything a smooth as possible and keep us informed. Thank you!!!
Scott A
Nashua
NH
Date:
7/15/2025
5
5555555
Brenden was absolutely fantastic! He made himself available at all times. He answered every question we had, multiple times. I couldn't have asked for a better mortgage broker!
Noah C
King Of Prussia
PA
Date:
7/15/2025
5
5555555
The overall experience from start to finish was great. Matthew was probably the best loan officer I have worked with over the years. He was knowledgeable, helpful, and efficient. The team supporting him did a great job as well.
Jason
Dadeville
AL
Date:
7/15/2025
5
5555555
Super helpful throughout the entire process & quick turnaround whenever needed
Mark
Plymouth
MN
Date:
7/15/2025
5
5555555
Quick to help with anything and fast responses to calls and emails.
Alexandria
Savannah
MO
Date:
7/15/2025
5
5555555
Jeramy, Josh and Camie went above and beyond to secure our loan. They were very thorough and very efficien. I know Seascape was difficult to gather information from but they stay on top of it and made sure they had all the information to get the best loan and best rate.
Betty Lynn
Miramar Beach
FL
Date:
7/15/2025
5
5555555
The best communication. Makes you comfortable with any question
Jeanne
Waterford
WI
Date:
7/15/2025
See More Reviews

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Founded in 1996
1996 - 1998
2000 - 2009
2010 - 2015
2016 - 2020
2021 - NOW

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

This is some text inside of a div block.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fairway Independent Mortgage was Incorporated

Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
No items found.

Second Corporate location was opened in Plano, TX

Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services

First Military Mortgage Specialist Boot Camp and Home Giveaway

Began servicing loans

Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states

Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com

Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers