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Real Homebuyer experiences from recently closed loans
5
5555555
Nichole tried her best with what turned out to be a very complicated loan. We greatly appreciate her ingenuity and persistent efforts.
Carlena
Auburn
WA
Date:
5/27/2026
5
5555555
Jim was transparent throughout the entire process, and very pleasant to work with.
Alberto
North Kingstown
RI
Date:
5/27/2026
5
5555555
Leslie was thorough, patient, answered all of our questions and provided thoughtful guidance every step of the way. We are very appreciative and thankful!
Daniel
Los Angeles
CA
Date:
5/27/2026
5
5555555
Andrie did a great job keeping me informed during the loan process. He always came up with solutions whenever a situation came up or things were unclear. The online tools were great for sending and reviewing documents.
Richard
Goodyear
AZ
Date:
5/27/2026
5
5555555
From the moment I spoke to Ben i I felt I was in good hands he assured me that fairway would be able to close our transaction on time and treat us better than we had been treated . Jordan and Ben were more like family. The were always responsible and very knowledgeable . The put us at ease . We realize there's an entire team behind them but there were no hiccups Mission accomplished thank you client for ever
John
Surprise
AZ
Date:
5/27/2026
5
5555555
You and your team displayed exemplary courtesy and diligence throughout entire process!
Anthony W
Chicago
IL
Date:
5/27/2026
5
5555555
Cooperation, timely , to the point and quick.
Kalpana
Gurnee
IL
Date:
5/27/2026
5
5555555
Melissa was so organized and efficient. She answered ALOT of questions with patience and precision. She is also just a joy to communicate with. Always upbeat and warm. Amazing experience@
Jeanie
Greenwood
SC
Date:
5/27/2026
5
5555555
Quick and easy
Cody
Topeka
KS
Date:
5/27/2026
5
5555555
Mr. Thomas made the whole experience transparent to us. His expertise and knowledge guided through the process with ease. Thank you so much.
Ruben
Stoneville
NC
Date:
5/27/2026
5
5555555
Communication
Jens
Phoenix
AZ
Date:
5/27/2026
5
5555555
Tara and her team were clear and communicative every step of the way! In making such an important life decision, she offered the support and guidance we needed. I cant imagine going to anyone else for our lending needs.
Jessica
Watkinsville
GA
Date:
5/27/2026
5
5555555
As first-time home buyers, my wife and I honestly didn’t know what to expect going into the process, but David Chavez and the Fairway Mortgage team made everything feel manageable from day one. They were patient, helpful, and always willing to explain things in a way that actually made sense instead of making us feel lost in all the paperwork and terminology. What we appreciated most was how organized and straightforward everything felt. The checklist system and updates made it easy to keep track of where we were in the process, and David’s team was always there when we had questions or needed reassurance. Nothing ever felt pushed or stressful — it felt like they genuinely wanted to help us make the best decisions for our future. You can tell they care about more than just closing on a house. They really helped set us up to enjoy our new home and feel confident through the entire experience. We’re very grateful for David and his team and would absolutely recommend them to anyone, especially other first-time buyers.
Alan
Alvarado
TX
Date:
5/27/2026
5
5555555
Sarah was instrumental in getting out loan approved and over the finish line. Most importantly we closed on time. She took great care to answer questions, be available and give guidance. I highly recommend her!
Carey
Escondido
CA
Date:
5/27/2026
5
5555555
Jen and her team took our complicated loan and worked tirelessly to get it approved and over the finish line. Most importantly we closed on time. They were on top of everything and took great care to answer questions, be available and give guidance. I highly recommend her!
Carey
Valley Center
CA
Date:
5/27/2026
5
5555555
Eric is always available and super professional
Fatima
Boca Raton
FL
Date:
5/27/2026
5
5555555
Very responsive, helpful, and informative
Elizabeth
Prescott
AZ
Date:
5/27/2026
5
5555555
She was super responsive and answered every question no matter how dumb of a question. Great to work with!
Nathan
Blue Springs
MO
Date:
5/27/2026
5
5555555
She treated us like her family through the whole process. She kept us in the loop every step of the way. We would definitely use her again
Wendy
Evans
GA
Date:
5/27/2026
5
5555555
Great communication Showed intrest in my wants and needs Very personalized treatment Fast responding Very polite Hard working and always getting tasks completed
Rikesh
Mckinney
TX
Date:
5/27/2026
5
5555555
Communication was excellent. Responses were timely and often provided answers to what a follow up question would've been.
Cory
Stansbury Park
UT
Date:
5/27/2026
5
5555555
This was my first home buying experience, so it was a very intimidating. Chad was excellent in walking me through the process and making sure I understood everything as it happened. There were no dumb questions as I navigated the process and his availability was spectacular. I would highly reccomend Chad to anyone who is looking to buy a home!
Nathan
Elyria
OH
Date:
5/27/2026
5
5555555
Jayson is awesome, he’s helped us buy two homes now and has been a critical part each time. He’s everything you’d want out of a mortgage lender - clear, calm, patient to explain everything, and offers financing ideas you might not have thought of or even knew existed. Highly recommend working with him
Adam
Littleton
CO
Date:
5/27/2026
5
5555555
Dana made the entire mortgage process a great experience for us. She was responsive, patient, and always took the time to explain everything clearly. Buying a home can be stressful, but having someone reliable and proactive guiding us through each step made a huge difference. We truly appreciated all her help and support.
Nicolas
Castle Rock
CO
Date:
5/27/2026
5
5555555
You and Kelsay did a wonderfull job guiding us through our house buying experiance. Fast and efficient. Quick responce time and follow up with questions. Your the best.
Robert
Medford
OR
Date:
5/27/2026
5
5555555
Bert is very easy to talk t, very helpful and knowledgeable! The whole process was easy and fast!!We really appreciate and enjoyed working with Bert.
Jose
Boiling Springs
SC
Date:
5/27/2026
5
5555555
Great communication
Mark
Whitestown
IN
Date:
5/27/2026
5
5555555
John was an excellent guide for our first homebuying experience. He kept us informed and worked quickly to get us the home of our dreams! We will definitely refer John to all friends and familyin the future.
Parker
Rockwall
TX
Date:
5/27/2026
5
5555555
Making it simple
Jaedyn
Pageland
SC
Date:
5/27/2026
5
5555555
Ruben has a nack for building relationships. He is very efficient and explains everything throughly. We will recommend him everytime. We appreciate his attentiveness. He is a great asset to the team. Thank you for all of your efforts.
Jose
Greendale
WI
Date:
5/27/2026
5
5555555
with Steve has always been a pleasure. He's thorough professional and cares about his clients.
Juan
Murrieta
CA
Date:
5/27/2026
5
5555555
Kathy stayed in communication, answered my questions promptly, addressed my concerns and facilitated a smooth experience. All aspects of the process were handled professionally and to my satisfaction.
Nicholas
Chapmansboro
TN
Date:
5/27/2026
5
5555555
Gina, is very communicative, prompt, and a joy to worjk with
Shawn
San Diego
CA
Date:
5/27/2026
5
5555555
Everything went so smooth and calm. I was not looking forward to the buying process because I heard it was a nightmare, but you guys mae it so smooth for me. Thank you
Charleston
Asheville
NC
Date:
5/27/2026
5
5555555
Brad has great communication, keeping me posted and always responding very quickly! 10 outta 10!
Brenda
Thomasville
NC
Date:
5/27/2026
5
5555555
Eveything . Give her a promotion!
Reginald
Bryan
TX
Date:
5/27/2026
5
5555555
Diann made this transaction smooth and informstive along the way. I would Highly recommend her
Laurie
Salisbury
MA
Date:
5/27/2026
5
5555555
Excellent service. Entire team is very responsive. Efficient processes.
Shannon
Phoenix
AZ
Date:
5/27/2026
5
5555555
Jimmy was amazing to work with and very detailed with everything he did. He was super communicative and helpfu.
Chelsey
Tallahassee
FL
Date:
5/27/2026
5
5555555
Our overall experience was great. The service we received from Kathy Gregory exceeded our expectation. She is very knowledge and was pleasant to work with.
Mary
Birmingham
AL
Date:
5/27/2026
5
5555555
Quick approval and application process. This was a quick close and both Dean and Jessica ensured that everything was in place and on track so the closing was smooth and easy. I would highly recommend.
Matt
Fox River Grove
IL
Date:
5/27/2026
5
5555555
Becky was so wonderful and pleasant to work with. Always prompt.
Benjamin
Lake Mills
WI
Date:
5/27/2026
5
5555555
Donna Winn is very profesional and make things feel smooth
Eladio
New Bedford
MA
Date:
5/27/2026
5
5555555
Extra care given by Sheri and entire team!
Deanna
Benicia
CA
Date:
5/27/2026
5
5555555
Chad had great communication. He did a great job of walking us through our options and explaining the entire process to us. The team was timely and on top of it.
Deanna
Tallmadge
OH
Date:
5/27/2026
5
5555555
Vinh is very professional and always covers all the bases as well as prepping for potential issues before they arise.
Michael
Fayette
MO
Date:
5/27/2026
5
5555555
Aaron is super personable and very good at communicated and educating especially for a first time homebuyer. It was a seemless process and learned a lot from him. Would for sure recommend for anyone in the future asking for recs.
Bryon
Brooklyn Park
MN
Date:
5/27/2026
5
5555555
We were working with a very short time frame. I was going to be away most of the month of May. There were only 4 days that I would be able close at. Jacob worked hard to make it happen. He and his staff are super efficient and kept us update all along the way.
Bonnie
Winder
GA
Date:
5/27/2026
5
5555555
Jenna was very friendly and communicative. She is always quick to respond and explain any questions as we went through the process! Would recommend her to anyone!!
Emma
Newport
NC
Date:
5/27/2026
5
5555555
Good communication
Lamar
San Antonio
TX
Date:
5/27/2026
5
5555555
Nathan worked hard to provide the most competitive rate possible for me and made the whole process easy, including smoothing out some of the speed bumps that my particular loan required.
Adam
Bryan
TX
Date:
5/27/2026
5
5555555
Mark took over an open mortgage loan I had with another company who was fumbling every aspect of the process. He was able to save the the loan inside of 10 days. Would recommend to anyone looking to purchase a property in the area!
Joshua
Vienna
VA
Date:
5/27/2026
4
4444444
quick communication and helpful
Carsen
Racine
WI
Date:
5/27/2026
5
5555555
Evelyn Pysz always took the time to explain things thoroughly and we felt comfortable throughout the entire process.
Victoria
Streamwood
IL
Date:
5/27/2026
5
5555555
Important Things were brought to my attention at the last minute.
ALIX
West Orange
NJ
Date:
5/27/2026
5
5555555
Steve is so good at his job and his response time is amazing! He makes you feel like you are family
Michael
Hoover
AL
Date:
5/27/2026
5
5555555
Very helpful with every step of the buying process in Chicago.
Ronald
Chicago
IL
Date:
5/27/2026
5
5555555
always available and willing to explain to me , a new home buyer, and sending me any and all information I needed. Outstanding! Thank you
Stacy
Snook
TX
Date:
5/27/2026
5
5555555
Mike has been a constant professional. He is extremely knowledgable and accessible. The entire process was smooth from start to finish. He's great about communicatng during the transaction and answers any questions. I highly recommend him.
Ryan
Atlantis
FL
Date:
5/27/2026
5
5555555
fast and efficient with no hangups
Sergio
Fort Mohave
AZ
Date:
5/27/2026
5
5555555
My home buying experience was a wild ride but Timmy and his team we're able to move the needle and get eveyrthing worked out.
Sawyer
Milwaukie
OR
Date:
5/27/2026
5
5555555
No pressure, friendly personal service.
Chester
Huffman
TX
Date:
5/27/2026
5
5555555
Communication, cleary and efficiency
Kathryn
Windsor Locks
CT
Date:
5/27/2026
5
5555555
Sarah went above and beyond to make the process smooth and easy. We purchased a home with a relatively quick close and Sarah was there every step of the way providing guidance and ensuring that we could close on time. SHE WAS AMAZING!
Luke
Madison
WI
Date:
5/27/2026
5
5555555
Adam was easy to deal wirh and answered questions and concerns quickly.
Cindy
Cumming
GA
Date:
5/27/2026
5
5555555
Greg and his assistant, Kim, made my entire refinance process a breeze! They were both increcibly helpful in answering questions, providing information, and navigating best options for my situation. What had potential to be a process full of stress and unknowns was incredibly pleasent, and had zero surprises along the way! As well, everything was very timely. No long drawn out processes! I'm incredibly grateful for Greg and Kim's above and beyond assitance thru my entire refinance. Thank you for everything!!
Kimberly
Kentwood
MI
Date:
5/27/2026
5
5555555
Easy peasy
Andrew
Gilbert
AZ
Date:
5/27/2026
5
5555555
Jake was with us every step of the way. Kept us informed and always available for a phone call. He was so nice and throughout the entire process, the information he had for us was on point and accurate from day 1. Jake had our trust, kept us calm from the beginning to the end. It was seamless and we could not be happier, all because of Jake. He made our dreams come true with our new home.
Jennifer
Bedford
IN
Date:
5/27/2026
5
5555555
From the moment my husband and I decided to buy our dream home—which meant selling our current home—everything went better than we could have ever imagined. Our daughter was our real estate agent, and she did an amazing job selling our house, guiding us through the process from beginning to end. She also recommended Trey at Fairway Home Mortgage, and we are so grateful she did. Trey and his team were wonderful to work with. They answered every question and concern we had quickly and thoroughly, always making sure we felt comfortable and informed. We were incredibly lucky to close on both homes the same day and had the keys to our new home within just a couple of hours! We couldn’t be happier with how everything turned out and would highly recommend Trey and his team to anyone looking for a seamless and positive home-buying experience.
Lisa
Mont Belvieu
TX
Date:
5/27/2026
5
5555555
Great service. Continuously courteous and responsive to our questions and needs. Cannot giver higher praise for all she did for us.
Patricia
Portland
TN
Date:
5/27/2026
5
5555555
Over the past 6 years even tho our va loan got sold to another outfit thats been so much worse to deal with. Chris remembered every birthday and anniversary that alone was enough for me to refinance.
Andrew
Rudyard
MT
Date:
5/27/2026
5
5555555
Louise was very responsive, well informed, and willing to answer any questions we had as we went through the process. I felt we were in good hands and trusted her to act in our best interest completely.
Liza
Avon
CT
Date:
5/27/2026
5
5555555
Mel and her team worked quickly and super efficiently with each other. They made the entire process so easy and worry free. They were very prompt at answering any questions we had and made us confident in their abilities. I could not have asked for a better team.
David
Wasilla
AK
Date:
5/27/2026
5
5555555
COMMUNICATION! Tina was amazing. She stepped us through every detail and made sure everything stayed on track.
Terry
Ponce Inlet
FL
Date:
5/27/2026
5
5555555
No word,whenever you call Luis for any kind of problem his always on point to help you out..
JUNIOR
Hillside
NJ
Date:
5/27/2026
5
5555555
Richards breakdown of the finances and availability were crucial to our success in purchasing our home.
Zachary
Herndon
VA
Date:
5/27/2026
5
5555555
Ariana's team was awesome they walked us through every step of the process and never hesitated to answer our questions.
Larry
Hallsville
TX
Date:
5/27/2026
5
5555555
Consistent communication thoughout the entire process to make sure I understood every step. The entire process was extremely smooth.
Hayley
Ashtabula
OH
Date:
5/27/2026
5
5555555
The advice given, communication, and ability to communicate whenever
Allie
Maple Grove
MN
Date:
5/27/2026
5
5555555
Seth Cline is very knowledgeable and made understanding the loan process very easy. He is available and responds immediately to all inquiries. Seth is a pleasure to know and with whom to work. The loan process went smoothly and timely.
Deborah
Blue Eye
MO
Date:
5/27/2026
5
5555555
Great communication and explanation throughout the entire process. Very friendly, helpful, and insightful.
ROBERT
Valdosta
GA
Date:
5/27/2026
5
5555555
answers the phone when you call him. That's better than 90% everyone else we dealt with.
Nathan
Seminole
FL
Date:
5/27/2026
5
5555555
She made it easy. If we had questions she was quick to help.
Delorah
Ripley
TN
Date:
5/27/2026
5
5555555
very helpful and responsive.
Thomas
Minong
WI
Date:
5/27/2026
5
5555555
great to work with. Smooth sail to close.
Savannah
Buckhead
GA
Date:
5/27/2026
5
5555555
Lee is great to work with!!
Sherry
Flowery Branch
GA
Date:
5/27/2026
5
5555555
As first time homebuyers, we had no idea what to expect going into this process, but Travis, Courtney and their team made everything feel so manageable from start to finish. They guided us through every step, answered all of our questions with patience and care, and truly made the entire experience as painless as possible! Moving is already stressful (especially with young kids and relocating to a new place) but they went above and beyond to make us feel supported the whole way through. We especially appreciated the complimentary utility setup service and the thoughtful gifts along the way. More than anything, they genuinely understood our family’s needs and made us feel cared for, not just like another transaction. We’re so grateful to have had them on our team and couldn’t recommend them more highly!!!
Brianna
Hoover
AL
Date:
5/27/2026
5
5555555
Sharone was very informative and helpful
Gregory
Hamilton
OH
Date:
5/27/2026
5
5555555
Tommy is incredibly friendly, super communicative, he went above and beyond to help me close on my house when the title company was being a pain. He worked his tushy off to help me close.
Jordan
Niles
MI
Date:
5/27/2026
5
5555555
Sharon was excellent to work with throughout our mortgage process. She was responsive, knowledgeable, and helped guide us clearly through each step. We really appreciated her patience, professionalism, and ability to make the process feel smooth and manageable. We’re grateful for her support and would happily recommend her.
Babak
Bedford
NH
Date:
5/27/2026
5
5555555
Great at communicating, will explain everything in multiple ways, gets everything done when it needs to be done
Conner
Henderson
TX
Date:
5/27/2026
5
5555555
The ease of the proces and ability to work with us on the loan.
Spencer
Gautier
MS
Date:
5/27/2026
5
5555555
Easy, Fast, and clear. Made sure we understood everything every step of the way
Brandon
Elmwood Park
WI
Date:
5/27/2026
5
5555555
Great team. Thank you!
Laura
Raleigh
NC
Date:
5/27/2026
5
5555555
Easy to work with and always available to answer any questions i had. made the process easy and stress free.
Aaron
Vail
AZ
Date:
5/27/2026
5
5555555
He is a really nice person he help me with everything he has a really great mood.. i r like how he help me with everything..
Jose Vicente
Salt Lake City
UT
Date:
5/27/2026
5
5555555
Sharla was so warm and friendly when we first spoke. As a first-time home buyer who didn't have a realtor, she made me feel comforted, supported, and didn't pressure me at all. She and her team were always available to answer my many questions; they are deeply knowledgeable and clarified the whole process for me. Courtney from her team even came to my house on closing day and delivered a huge gift basket that was so thoughtful. I'd absolutely recommend working with Sharla and her team.
Karly
Salt Lake City
UT
Date:
5/27/2026
5
5555555
Thank you Emily and Walter!
Dmitrii
Buckley
WA
Date:
5/27/2026
4
4444444
The quick action on the day before closing to figure out the wire transfer dilemma
Jose
Osceola
WI
Date:
5/27/2026
4
4444444
Consistent guidance along the way since all of this was new to me
Rebecca
Akron
OH
Date:
5/27/2026
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
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