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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
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Communication was amazing!
Morgan
Kansas City
MO
Date:
2/23/2025
5
5555555
Everyone is always so helpful and easy to work with
Brandi Nicole
Midlothian
TX
Date:
2/23/2025
5
5555555
grea communication and helping
Jesus A
Las Cruces
NM
Date:
2/23/2025
5
5555555
Nathan made it simple.
Harold W
Hernando
FL
Date:
2/23/2025
5
5555555
Easy to work with
Kyle Gavin
Chandler
AZ
Date:
2/23/2025
5
5555555
Great communication and very friendly
John Donald
Aiea
HI
Date:
2/23/2025
5
5555555
The assistance you receive every step of the way. Always available to help or answer questions day or night and even the weekend.
Kevin
Mountain Home
ID
Date:
2/23/2025
5
5555555
Communication, positivity , responsiveness
Scott Tyler
Woodway
TX
Date:
2/23/2025
5
5555555
Resposive, communicative and to the point
James Earl
Denver
CO
Date:
2/23/2025
5
5555555
Communication, efficiency
Allison
Orland Park
IL
Date:
2/23/2025
5
5555555
Tori was so helpful with the buying process. Made it so easy with all the paperwork and docusign. Tori gets 100 thumbs up from me.
Jacobi David
Chico
CA
Date:
2/23/2025
5
5555555
Kim was exceptionally helpful during the entire process. She explained everything in detail and kept us informed and up to date every step of the way.
Heather
Joppa
MD
Date:
2/23/2025
5
5555555
From day one, Shelley was dilligent, transparent and gave me valuable advise to complete this process. Her Honesty and Integrity, made me feel very comfortable.
Carlos A
Cedar Park
TX
Date:
2/23/2025
5
5555555
Stephanie was very attentive and always reachable whenever we had questions during the entire process. We always felt confident any information provided by her was accurate.
Kevin C
Scottsdale
AZ
Date:
2/23/2025
5
5555555
Working with Kristina was an absolute pleasure and a tremendous relief. She took the time to thoroughly explain every detail, ensuring we understood all our options. Her caring and thoughtful approach made the entire process seamless and stress-free. I would gladly work with her again and highly recommend her to others.
Madeleine
Hillsboro
OR
Date:
2/23/2025
4
4444444
Debbie was very communicative and always made sure we were caught up to date with all new information. It made our experience go very smoothly!
Rylie
Saint Joseph
MO
Date:
2/23/2025
5
5555555
Good communication and quick responses
Chase T
Lynchburg
VA
Date:
2/23/2025
5
5555555
James was easy to get in touch with and made himself available whenever needed. He made the process easy to understand and was able to answer all my questions. Closing was simple and easy and there were no issues. Highly recommend James and his team to anyone looking to buy a house.
Matthew
Houston
TX
Date:
2/23/2025
5
5555555
Fairway stays on top of everything and makes it happen. Had the best experience with this team. Thank you for everything!
Matthew
Round Lake
IL
Date:
2/23/2025
5
5555555
is always ama
Brooke
Kuna
ID
Date:
2/23/2025
5
5555555
Amazing customer service and an overall readiness to help.
Zander
Saint Joseph
MO
Date:
2/23/2025
5
5555555
Nancy and her team provided excellent communication and guidance from start to finish. They answered questions before I even knew to ask them and were always attentive to all of my needs/concerns. Notwithstanding, she and her staff are quite simply a pleasure to communicate with. The software used to facilitate the loan process was seamless. I'll recommend Nancy of Fairway Mortgage to friends and family.
Kimberly
Ringgold
GA
Date:
2/23/2025
5
5555555
Peggy was great in her communication. She was available at all times making herself available to answer all of our questions to help us navigate the home buying process. She made it so seemless.
Elijah Michael
Whitsett
NC
Date:
2/23/2025
5
5555555
Nick stayed in constant communication and explained what we needed to do.
Richard
Racine
WI
Date:
2/23/2025
5
5555555
The entire team who assisted us from the loan application to the loan prosesing to the closing was fantastic. Vinny & Michele Diorio, Stephen Phillips, Melissa McDonough, Jonathan Lavien and Kathryn Scheriff all showed professionalism and expertise when making requests to me for info or when answering my questions. the response time was immediate. if I called 10 times, eight times the phone was answered. I love the human contact.
Michele L
Lexington
SC
Date:
2/23/2025
5
5555555
Your constant communication
Nisha
Colleyville
TX
Date:
2/23/2025
5
5555555
steve helped me with everything from the first day, he was always available , would keep me posted about everything, and explained everything perfectly so I could understand the homebuying process and he made it easy
Tijana
New Albany
IN
Date:
2/23/2025
4
4444444
The willingness to keep working with me to get to closing
Julius
Rockford
IL
Date:
2/23/2025
5
5555555
Ms June was committed to sticking with the process even when I wasn't the easiest at deciding what I wanted.
William Craig
Donalds
SC
Date:
2/23/2025
5
5555555
Constant and quick communication with the entire team.
Angelina
Madisonville
TN
Date:
2/23/2025
5
5555555
Anytime I had a question all it took was a call or email and she got me my answer.
Brian J
West Mifflin
PA
Date:
2/23/2025
5
5555555
EVEYTHING WAS AWESOME FROM BEGINNING TO END! COULDN'T BE HAPPIER!
Michael
Joppa
MD
Date:
2/23/2025
5
5555555
Dan is very knowledgeable and communicates effectively
Mariah R
Columbia
SC
Date:
2/23/2025
5
5555555
this was my first time buying a home and if I had question Chris would answer them to his best ability there Was no confusion along the way and i am really thankful for that
Keara L
Shelby
OH
Date:
2/23/2025
5
5555555
The way we were always in the loop right away, paperwork was always done first
Debra
Whitewater
WI
Date:
2/23/2025
5
5555555
Fantastic communication and responsiveness. Great and accurate information.
James Scott Patrick
Tucson
AZ
Date:
2/23/2025
5
5555555
Arianna was on top of things and was very helpful. As first time homebuyers we had lots of questions however Arianna remained patient and was very understanding
Kathryn
Avinger
TX
Date:
2/23/2025
5
5555555
Burt was hands on , helpful and very informative we loved our experience and could not recommend him enough
Morgan
Kearns
UT
Date:
2/23/2025
5
5555555
When things were difficult there was allways some one t allways someone to call.
Gordon Lee
Rocky Mount
VA
Date:
2/23/2025
5
5555555
Jamie went out of her way to always be available and answer questions!
Clyde Wilford
Dawsonville
GA
Date:
2/23/2025
5
5555555
This was my first time buying a house and going through the loan process. Todd was very helpful throughout the whole process on explaining how everything works and made it a smooth process. He also responded in a timely manner when I had questions regarding potential houses and prices as well as once we had a contract on a house!
Meghan
Lees Summit
MO
Date:
2/23/2025
5
5555555
Marie went above and beyond for us helping us buy our first house! She was an absolute pleasure to work with, and I could not recommend her enough.
Andrea
Bellingham
WA
Date:
2/23/2025
5
5555555
Tom was alway available, no matter what day or time it was. He is outstanding.
Richard Bruce
Northwood
NH
Date:
2/23/2025
5
5555555
Jen and her team were always there to answer any question and put my mind at ease. I was told it'd be a stressful process - I felt no stress at all.
Jeanne M
Bethel Park
PA
Date:
2/23/2025
5
5555555
Speed to close was good
Sherry
Oak Island
NC
Date:
2/23/2025
5
5555555
The openess and willingness to do the best for me.
Diana Lynn
Salem
OR
Date:
2/22/2025
5
5555555
Very easy to reach! Nice people. I can tell you all care about your customers and go above & beyond. (:
Abbey L
Dallas
TX
Date:
2/22/2025
5
5555555
Trevor and Anthony were easy to work with and help throughout the whole process.
Cheryl
Gastonia
NC
Date:
2/22/2025
5
5555555
Exceptional Service! From start to finish, my lender was incredibly helpful, responsive, and efficient. Anthony Ambrose is an incredible loan officer and made sure I understood every step and secured the best possible terms. Huge shoutout to Monica Webster my loan Processor. Her professionalism, attention to detail, and dedication made everything seamless. Anthony and Monica were both professional, knowledgeable, and always available to answer my questions. I highly recommend them! A fantastic experience from a fantastic team at Fairway!
Pamela Stearns
Date:
2/22/2025
5
5555555
Exceptional Service! From start to finish, my lender was incredibly helpful, responsive, and efficient. Anthony Ambrose is an incredible loan officer and made sure I understood every step and secured the best possible terms. Huge shoutout to Monica Webster my loan Processor. Her professionalism, attention to detail, and dedication made everything seamless. Anthony and Monica were both professional, knowledgeable, and always available to answer my questions. I highly recommend them! A fantastic experience from a fantastic team at Fairway!
Pamela
Port Saint Lucie
FL
Date:
2/22/2025
5
5555555
You were so available, responsive, easy to work with!
Meredith
Mobile
AL
Date:
2/22/2025
5
5555555
The communication, being patient with us since we were first time homebuyers, how easy it was to call anytime and get an answer
Dilon B
Temple
TX
Date:
2/22/2025
5
5555555
Despite the hoops and obstacles that were thrown our way- Randy made sure everything worked out
Nicole M
Humble
TX
Date:
2/22/2025
5
5555555
Mike was there with us at every step making this process as smooth as possible. You can tell he loves what he does and cares for the people he works with. He is very knowledgeable and great to work with!
Katherine
Milwaukee
WI
Date:
2/22/2025
5
5555555
Brian ia Amazing at Home Financing. He is very knowledgeable in every aspect of the process. I have used him 3 times to refinance my home. Very patient with all of my questions a y time of day. I recommend him to my friends and family. I trust him to provide me with the best financing and save money. Thank you Brian!!!!!
Tracy Goodwin
Wildwood
MO
Date:
2/22/2025
5
5555555
Always received notifications right away. Phone calls were answered amost immediatly. Very quick with answers. We thought the whole process went ver;y smooth.
Charles Ray
Bullhead City
AZ
Date:
2/22/2025
5
5555555
Communication in the app was perfect.
Noreen
Buckeye
AZ
Date:
2/22/2025
5
5555555
Ed is easy to work with and explained very well when I had a
John Michael
Trinity
NC
Date:
2/22/2025
5
5555555
Michelle’s is very professional and very knowledgeable. She goes the extra mile for her clients and the attention to details is very remarkable. Every time I’ve worked with Michelle, which has been for few years now, is always the best and always a swift and hassle free process. She is always my go person when it comes financing or refinancing my home.. The rates she provides are the best in the market.
Raul Munoz
Date:
2/22/2025
5
5555555
Michelle’s is very professional and very knowledgeable. She goes the extra mile for her clients and the attention to details is very remarkable. Every time I’ve worked with Michelle, which has been for few years now, is always the best and always a swift and hassle free process. She is always my go person when it comes financing or refinancing my home.. The rates she provides are the best in the market.
Raul Estuardo
Chatsworth
CA
Date:
2/22/2025
5
5555555
Becky was very resoonsive and heloful she worked extremely hard well with our agent
David
Burlington
WI
Date:
2/22/2025
5
5555555
Lee was able to walk us through the entire process and kept us informed. Buying a home is nerve racking and scary but with Lee's guidance, he helped greatly with our stress.
Adam
Cheyenne
WY
Date:
2/22/2025
5
5555555
Working with Regina was an absolute pleasure from start to finish! From our initial conversation to closing, she provided expert guidance, clear communication, and personalized service that made the entire process so much smoother than we ever expected. Regina truly took the time to understand our needs and worked tirelessly to ensure we got the best possible outcome. Every question we had was answered promptly, and we never felt out of the loop at any point. Her professionalism, knowledge, and dedication made a stressful experience feel effortless. We are beyond grateful for the support and highly recommend Regina to anyone in need of financing. We couldn't be happier with our decision to work with her
Tobi Lynn
Queen Creek
AZ
Date:
2/22/2025
5
5555555
everything is great, good communication
Alvin M
Baldwin Park
CA
Date:
2/22/2025
5
5555555
Communication and friendliness
Lauren
Porter
TX
Date:
2/22/2025
5
5555555
5.0 Stars!
Scott Lindahl
Date:
2/22/2025
5
5555555
excellent communication and knowledge
Scott James
Astoria
OR
Date:
2/22/2025
5
5555555
She was open & honest. She responded to our questions and concerns promptly.
Ricardo
Eagle Pass
TX
Date:
2/22/2025
5
5555555
Timeliness and explainimg every step
Debra Ann
Trinity
NC
Date:
2/22/2025
5
5555555
Brian and his team are there for you every step up the way. He is happy to take the time to talk through any questions and make an otherwise very confusing and stressful process feel like a breeze!
Sebastian
Salt Lake City
UT
Date:
2/22/2025
5
5555555
David went above and beyond got us an amazing deal better then we could've asked for. answered any questions I had for him and made the process very smooth. Thank you David for everything you have done for us.
Angel Joan
Arlington
TX
Date:
2/22/2025
5
5555555
As a first time home buyer, they were always happy to answer any questions I had! They were timely and made it an amazing experience!!!
Julia
Charlotte
NC
Date:
2/22/2025
5
5555555
Quick service...team members were on the ball!
James Dennis
Fort Worth
TX
Date:
2/22/2025
5
5555555
Stephanie felt like family and was so helpful the light the process, giving us information quickly and constantly guiding us as first time homebuyers
Amy
Hooksett
NH
Date:
2/22/2025
5
5555555
Your attentiveness to my application, the knowledge you provided me each step of the mortgage process, your videos make it easier to understand and helped to visually see a breakdown of all the information as well. You made the process so comfortable and as smooth as possible. I had the best experience with you being a first time home buyer!! Thank you Brad!
meghangloede
Date:
2/22/2025
5
5555555
Susan guiding us through the process step by step .
Nicholas Frank
Kearney
MO
Date:
2/22/2025
5
5555555
Your attentiveness to my case, the knowledge you provided me each step of the mortgage process, your breakdown videos make it easier to understand and it helped to visually see a breakdown as well. You made the process so comfortable and as smooth as possible. I had the best experience with you being a first time home buyer.
Meghan
Apple Valley
MN
Date:
2/22/2025
5
5555555
Laura's personal attention. shes on this of everything and made sure the process went smoothly
Vincenzo
Monroe
NC
Date:
2/22/2025
5
5555555
Daniel was quick to respond to anything, super informative and beyond fun to work with.
Alexandra R
New Lisbon
WI
Date:
2/22/2025
5
5555555
Easy communication and feeling like you really cared about me
Melisa
Chicago
IL
Date:
2/22/2025
5
5555555
5.0 Stars!
Steve Seymore
Date:
2/22/2025
5
5555555
What I was most impressed with was the transparancy of everything with the Leanne Via Team! I have seen some very bad mortgage deals where the broker was not transparant at all and the borrower ended up paying incredibly high fees. Thank you for excellent service!
Stephen
Mechanicsburg
PA
Date:
2/22/2025
5
5555555
Jim was do much fun to work with! Very personal and on top of his game!
Paul A
Johnsburg
IL
Date:
2/22/2025
5
5555555
Brian was always available to answer any questions and kept us updated through every step of the loan process!
Sophie Arlene
Layton
UT
Date:
2/22/2025
5
5555555
Made process very easy and non-stressful. Helpful reccommendations on terms. great communications
Justin Robert
Surprise
AZ
Date:
2/22/2025
5
5555555
The entire team at Brad Fairway Mortgage is exceptional. Their communication is top-notch, and as a first-time homebuyer, I felt completely supported throughout the process. Brad and his team made what could have been a daunting experience feel seamless. They were consistently responsive, addressing my questions promptly and keeping me informed at every stage of my loan application. Additionally, Brad provided valuable advice, even beyond the scope of the mortgage process, demonstrating a genuine commitment to my best interests. I am thoroughly satisfied with my experience and will certainly return for any future needs. Highly recommend the Brad team at Fairway Mortgage!
Adrian
Westfield
IN
Date:
2/22/2025
5
5555555
5.0 Stars!
Laura Graves
Date:
2/22/2025
5
5555555
Easy process, kept us informed at all times. Communication was above and beyond
Phillip
Danville
IN
Date:
2/22/2025
5
5555555
Julie is so easy to work with! She is friendly, optimistic, and knows what she is doing. When we randomly decided we wanted to go look at at home and possibly get a loan, Julie was right there gathering the information quickly, which resulted in us being able to make an offer and secure our dream home. This is the third time we have used Julie, and we will never go through another lender! Vlad is also awesome!! Thank you!!
Hannah
Glenrock
WY
Date:
2/22/2025
5
5555555
Julie and team were on top of every detail and made the transaction simple and smooth.
Christopher
Glenrock
WY
Date:
2/22/2025
5
5555555
Mitchell and the company was amazing! They got everything done and in timely manner!! They were polite, the made us feel important and appreciated.. they worked with us and held our hand through the process and to reassure us that we are in good hands.
Tierra C
Roanoke
VA
Date:
2/22/2025
5
5555555
Buying a home for me was a very stressful event however, Jim helped me get through sll the tough patches. The losn process went smoothly and according to plan.
Robin
Mchenry
IL
Date:
2/22/2025
4
4444444
great experience
Bailey
Oak Ridge North
TX
Date:
2/22/2025
5
5555555
Immediate attention, they solved our doubts and we could do everything online!!! Thank you
Juliana
Woodland Park
NJ
Date:
2/22/2025
5
5555555
You really can’t ask for better service and care! I would recommend Nicole with Fairway to any friends or family. I wouldn’t use anyone else. I trust them wholeheartedly.
Kristen Acosta
Date:
2/22/2025
5
5555555
Nicole is a gem and takes care of you the entire way. She makes sure you understand everything and answers all your questions. I will always use Nicole with Fairway for future references and lending.
Miguel
Grand Junction
CO
Date:
2/22/2025
5
5555555
Mitch and his team truly made my dreams of owning a home come true! The whole process was fantastic and I really appreciate your resilience in making what seemed the impossible possible for me and my family. Mitch is undoubtedly a man of his word and really does close loans ridiculously fast.
Chanel Chemise
Hampton
VA
Date:
2/22/2025
5
5555555
Easy communication, getting things done quickly, Fairway made us feel like family right of the bat, and didn't even know us. E-Sign is a life saver.
Joshua
Summertown
TN
Date:
2/22/2025
5
5555555
Christian and his team are top notch! We contacted Christian a few months ago to crunch numbers and see if home buying was a possibility for us right now. Christian was able to look at our whole financial picture, help us look at numbers, and he came up with several options for us. He and his team were quick to answer questions and make sure we fully understood every step of the process. He came up with a strategy we were comfortable with and we were able to get into our dream home with what felt like the best deal possible! We can't thank them enough!
Brittaney Sikorski-Gilcrest
Date:
2/22/2025
5
5555555
Kevin and Tanja was AMAZING!! From the beginning to the end!! Communication was consistent, process was smooth and we highly recommend Tanja an her team, especially KEVIN!!
Rogeana D
Killeen
TX
Date:
2/22/2025

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Knoch
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers