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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

View Leadership TeamView Fairway's History
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Very simple process
Lance
Grand Junction
CO
Date:
10/7/2025
5
5555555
Great overall experience
Cameron
Raleigh
NC
Date:
10/7/2025
5
5555555
Kimberly was fantastic. She answered any and all questions that we had and really helped to make the entire process as painless as possible.
Austin K
Topeka
KS
Date:
10/7/2025
5
5555555
The personal relationship that made the advise given to be benficial and trustworthy.
Jodie
Roseville
CA
Date:
10/7/2025
4
4444444
The ease of the whole process
Darren
Waterloo
IL
Date:
10/7/2025
5
5555555
I I had a great experience with Tiffany Mudge who was the Sr.Loan Officer assigned to me. She is very easy to approach too and very helpful. She'll make sure she'll be able to get back to me with answera.
Flordeliza B
Sacramento
CA
Date:
10/7/2025
5
5555555
I love the great communication you and your team had with me. I believe 100% communication is key to any successful relationship/partnership. I am super grateful for the extensive knowledge you had about your line of work and able to rely it in smaller terms so I could understand. I loved how personable you were with me. This made me feel more comfortable in communicating with you and willing to ask questions when I did not understand fully. You and your team when above and beyond for me! I am forever grateful :)
Karli
Lynchburg
VA
Date:
10/7/2025
5
5555555
Nick worked with us to get a very competitive rate and explained things well.
Alan
Highland
UT
Date:
10/7/2025
5
5555555
Nate was awesome! When others said no, he said let's make it happen. I cannot thank him and the whole Driggers group enough. We are home owners today because of our hard work and Nate. I am so thankful for the God's work they are doing!
Karla C
Sheridan
IN
Date:
10/7/2025
5
5555555
Great communication, start to finish! You made the process extremely easy and we feel like we were VERY well taken care of.
Daniel
Colorado Springs
CO
Date:
10/7/2025
5
5555555
Everyone was super friendly and helpful. They worked quick and always kept us in the loop!
Anahi Alondra
Hereford
TX
Date:
10/7/2025
5
5555555
Monica was very helpful and offered promp assistance on anything that we needed. She maintained communication throughout the searching and purchase process.
Casey
Wills Point
TX
Date:
10/7/2025
5
5555555
Dolly was very knowledgeable,helpfula nd very patient with my wife and I. She was able to answer many of our questions and would recommend her again to anyonw that need help finding loan options for a home.
Hector Rafael
Salem
OR
Date:
10/7/2025
5
5555555
Was very pleased with deb and how hard she fought to get me the loan I needed could have done it without her!!
Michael W
Hartland
ME
Date:
10/7/2025
5
5555555
Asa was very knowledgeable in what he does and if we had any questions he was able to answer them and explain it in a way we understood. Asa was a pleasure to work with, a very polite and knowledgeable person.
Dustin Sam
La Junta
CO
Date:
10/7/2025
5
5555555
Home loans can be an arduous process, but Bill was able to answer all my questions and keep me up to date so that the experience was a great one. He really worked hard for us to accomplish our home-buying goals.
Bonnie
Blue Ridge
VA
Date:
10/7/2025
5
5555555
Make the process easy and stress-free. He was always available to answer questions and guided me every step of the way. I couldn’t have asked for better service.
Kyounghee
Princeton
NJ
Date:
10/7/2025
4
4444444
You met all expectations, timely and professionally.
Ian
Hoover
AL
Date:
10/7/2025
5
5555555
Olga is very professional as well as her team that supports her. Throughout the process, her team guides you step by step and being attentive to any questions and doubts that I had. It was a very great experience!
Hugo Enrique
Brownsville
TX
Date:
10/7/2025
5
5555555
The whole process went smooth. Neil was very responsive to any and all questions that I had.
Diane
Plainfield
IN
Date:
10/7/2025
5
5555555
Brent . Brent is the reason everything is great
William M
Meridian
ID
Date:
10/7/2025
5
5555555
Quick & easy refinance! No surprises. Efficient communication which is huge in today's world. Thanks much!!
Quin
Juneau
WI
Date:
10/7/2025
5
5555555
Everything was tailored to our needs, and we couldn’t have asked for a better team to guide us step by step through the process — multiple times — to ensure we felt confident and fully understood what we were getting ourselves into.
Sanaz
Reston
VA
Date:
10/7/2025
5
5555555
Ashley responds right away and explains in language you understand. She's also very approachable.
Samantha May
Surprise
AZ
Date:
10/7/2025
4
4444444
The lending team was amazing to work with. They were always friendly, patient, and really knowledgeable. I felt supported and well-guided through every step of the process, and I truly appreciate their kindness and care.
Jaymie
Valley Center
CA
Date:
10/7/2025
5
5555555
Fast and Easy. Great communication.
Linsey Marie
Oxford
IN
Date:
10/7/2025
5
5555555
Mike and his team make the process very smooth and easy. Love working with them.
Mary
Stoughton
WI
Date:
10/7/2025
5
5555555
Very available and flexible
Bryn
Portland
OR
Date:
10/7/2025
5
5555555
Tommy is on the ball. Communicates well, provides what us I ask for and has competitive products/services. His team is thorough and answers at lightning speed. Will be using him for the next rentals that I buy
Bradley
Benton Harbor
MI
Date:
10/7/2025
5
5555555
No thank you.
Shannon
Plainfield
IN
Date:
10/7/2025
5
5555555
It was a pleasure to have worked with Chris! He did an outstanding job and answered all of our questions thoroughly. He is very kind and well prepared overall! Chris made our home buying experience easy and quick!
Crystal
Tucson
AZ
Date:
10/7/2025
5
5555555
Everything was done in a timely matter and if I ever had a question, it was answered very promptly
Daniel Vincient
Mesa
AZ
Date:
10/7/2025
5
5555555
Easy, concise communication. Help in understanding the process and handles with care.
Hannah
Charleston
SC
Date:
10/7/2025
5
5555555
It was an effortless expereince with only upside for me. Barry and his team took care of everything from start to finish.
Yuriy
Edmonds
WA
Date:
10/7/2025
5
5555555
Understanding my problems and help/
Brian
North Ogden
UT
Date:
10/7/2025
5
5555555
Didn't matter the time of day or what the question was . Diego and his team were always available to help.
Jane
Spring Hill
FL
Date:
10/7/2025
5
5555555
Teresa help me every step of the way she was always available for any questions I might have and the process was fairly simple and very self-explanatory, would do it again!
Alton
Ocean Springs
MS
Date:
10/7/2025
5
5555555
Becky and Tiffany were very helpful in getting the best loan possible and working with me through all the details, thank you!
Douglas
Newcastle
WA
Date:
10/7/2025
5
5555555
Very friendl, helpful and professional .
David L
Bailey
CO
Date:
10/7/2025
5
5555555
From day 1, Lori's communication was phenomenal and I know I came into the process kind of clueless. She was informative, helpful, and made something that seemed very scary and nerve racking to me way less scary and stressful.
Steven Querido
Coram
NY
Date:
10/7/2025
5
5555555
The communication was amazing. Steve and staff were very knowledgable, and VERY VERY helpful throughout the whole process.
Gareth Richard Raymo
Huntsville
AL
Date:
10/7/2025
5
5555555
Very knowledgeable
Ronni Lee
Woodland
WA
Date:
10/7/2025
5
5555555
He was always prompt with responding to emails and helped me on a Saturday morning to get prequalified for a mortgage amount so I could make an offer on the home I just purchased that had gone into a multiple offer situation.
Devin
Schuylerville
NY
Date:
10/7/2025
5
5555555
Easy to do.
William Glenn
Bradenton
FL
Date:
10/7/2025
5
5555555
Audra's sparkle. :)
Racheal N
Belton
MO
Date:
10/7/2025
5
5555555
All I can say is WOW!!! Ryan Huskey is the nicest person I have every interacted with. He made absolutely everything about the experience amazing. I can't wait to do business with him again. What a gentleman.
William
Phoenix
AZ
Date:
10/7/2025
5
5555555
Tue Phan is an awesome Man very helpful very good customer service and he's patient and my opinion he thinks outside the Box so to speak he gets the job done I cant can't think of anything else hes just an awesome professional Man .
Dana Neal
Klamath Falls
OR
Date:
10/7/2025
5
5555555
I really appreciated Lucas's honesty and helpfulness. He took his time making sure that I understood everything . And he really went above and beyond to make sure I got a great rate.
Heidi
Madison
GA
Date:
10/7/2025
5
5555555
From start to finish, Mariah Long made my home purchase process remarkably smooth and stress-free. From the moment I began the loan pre-approval process to the day I closed, Mariah demonstrated exceptional professionalism, responsiveness, and commitment. There were several critical moments in the process — including a weekend when I needed an updated pre-approval to reflect a counteroffer — and she handled it immediately, even while attending a family wedding. That kind of dedication and communication is rare and deeply appreciated. Because of Mariah’s efficiency, clarity, and constant communication, my loan closed in record time — just 24 days from the first showing to the closing table. I always knew where things stood, what to expect next, and what I needed to provide. I truly could not have asked for a better lending experience and would enthusiastically recommend Mariah Long to anyone looking for a trustworthy, knowledgeable, and proactive loan officer.
Teresa
Vancouver
WA
Date:
10/7/2025
5
5555555
From day one, Michelle was extremely communicative and available. She provided us with all of the information we needed and answered many of our questions (& we had a lot!). Michelle is baseline such an incredibly pleasant person, and working with her through the purchase of our home was seamless - couldn't have asked for a better expereince. She is top tier!
Allison L
Colorado Springs
CO
Date:
10/7/2025
5
5555555
How helpful and caring Ariana was
Omar
Longview
TX
Date:
10/7/2025
5
5555555
Easy process
Luis
Westminster
CO
Date:
10/7/2025
5
5555555
Brad provided great communication and clarity throughout the process.
BENJAMIN P
Lutsen
MN
Date:
10/7/2025
5
5555555
Chris is amazing. At every single part of this process, we felt assured that we were in good hands.
Jason Michael
Milwaukee
WI
Date:
10/7/2025
5
5555555
Great communication made my home buying experience very nice and stress free thank you so much
Travis Matthew
Sahuarita
AZ
Date:
10/7/2025
5
5555555
Zac was extremely thorough, explained each step and sourced out every possible avenue to provide the best loan terms I can acquire! Being a new home owner, I was a bit overwhelmed with the whole process in the beginning but Zac listened to my needs, gave me sound advice and laid out my options explicitly. It's quite clear that he is an expert in his field and he is extremely efficient when it comes to communicating, I felt prioritized throught the whole process! Simply put, he is the best! Thank you Zac!
Kebebush
Alexandria
VA
Date:
10/7/2025
5
5555555
The quickness through the process and Marina's responsiveness on my questions.
Jared
Danvers
MA
Date:
10/7/2025
5
5555555
Jared and the Fairway team were very responsive to my questions, concerns and provided feedback and information promptly. Also provided guidance and several options for us to consider in the products available. Very clear information from the start which is something we value greatly.
Dario
Long Beach
WA
Date:
10/7/2025
5
5555555
everything went smooth
Cari
Burnsville
MN
Date:
10/7/2025
5
5555555
Great communication and expert advice
Megan
Phoenix
AZ
Date:
10/7/2025
5
5555555
He had everything ready for us without asking, he is amazing
Huong
Danbury
CT
Date:
10/7/2025
5
5555555
Everyone very helpful and friendly thank you Bless u all
James
Petersburg
VA
Date:
10/7/2025
5
5555555
Chris is easy to work with and always friendly.
Edsa Lapina
Great Falls
MT
Date:
10/7/2025
5
5555555
Jon and the team are very knowledgeable, professional, kind, and quick at handling matters to get the process going. Cant thank them and recommend them enough. Wouldn't have been able to purchase my home without their help and knowledge! Truly the greatest decision I made with my husband to come to Jon and the team for guidance and help.
Ariana Amabel
Colton
CA
Date:
10/7/2025
5
5555555
Everyone had great communication with us, and worked hard to ensure closing day went as smooth as it could.
Kaylee
Wake Village
TX
Date:
10/7/2025
5
5555555
From pre-approval to closing, Braden was on top of everything. He made sure I understood every step and kept things running on track even when timelines shifted. As someone who likes to plan (and double-check everything), I really appreciated how organized and communicative he was throughout the process. Couldn’t have asked for a better experience, highly recommend.
Linda Selene
Groves
TX
Date:
10/7/2025
5
5555555
Nick made the process so easy to understand and seemless, Thank you!!!!!
Stacy
Rochester
MN
Date:
10/7/2025
5
5555555
Great communication and even better rate!
Kevin M
Nashville
TN
Date:
10/7/2025
5
5555555
Deb and her team were great, always on time with everything and never made us feel like we were waiting for informatio.. Always readily available and beyond kind!
Karen
Friendsville
TN
Date:
10/7/2025
5
5555555
Friendly and helpful but was truly concerned about my experience being the least stressful as possible.
Michael G
Edmond
OK
Date:
10/7/2025
5
5555555
The People.
Stephani A
Iola
TX
Date:
10/7/2025
5
5555555
Ricardo was very attention and responsive. He made sure that I understood every document that came my way and helped assuage my fears and anxiety. Ricardo's patience and humor made this experience a bit more bearable.
Unique
Germantown
MD
Date:
10/7/2025
5
5555555
Great communication throughout the process digital format was top notch!
Jill A
Edmond
OK
Date:
10/7/2025
5
5555555
We were kept well-informe.
Gary Louis
Tucson
AZ
Date:
10/7/2025
5
5555555
Very patient, accessible for questions and gives the impression that "doing the right thing" by the customer is paramount.
Victoria
Springfield
VA
Date:
10/7/2025
5
5555555
La transparencia y comunicacion.
Alonso
Eagle Pass
TX
Date:
10/7/2025
5
5555555
Explains everything so I understand in simple terms and has our back!
Sydney Simone
Columbus
IN
Date:
10/7/2025
5
5555555
Dave is incredibly helpful, kind, and thorough. He helped us through sometimes difficult issues with consistent grace and professionalism.
Eric
Sioux Falls
SD
Date:
10/7/2025
5
5555555
it was great
Grant
Los Angeles
CA
Date:
10/7/2025
5
5555555
Clear information and instruction
Susan C
Shawnee
KS
Date:
10/7/2025
5
5555555
Dawn was very hands on helping thro the process
Alexander D
Chandler
AZ
Date:
10/7/2025
5
5555555
Sherr, Jenni, Pete, Dre, Ariana, and the entire team was Awesome! Every team member provided World-Class Customer service, care, and suppor! Thanks Fairway!
Marlon Victor
Waxahachie
TX
Date:
10/7/2025
5
5555555
Mike is one of the most helpful, intelligent and caring individual that I have worked with, and I always look forward to our interactions!
Kellie
Alexandria
VA
Date:
10/7/2025
5
5555555
Smooth sailing
Melissa
Watkinsville
GA
Date:
10/7/2025
5
5555555
Working with John was a great experience. He made sure we understood the process every step of the way and made it easy for us to get the loan to move into our new house!
Benjamin
Peculiar
MO
Date:
10/7/2025
5
5555555
it was easy and your team was amazing to work with.
Victoria Lynne
Boise
ID
Date:
10/7/2025
5
5555555
Steve Lemmons was professional and responsive. We could tell he had our best interest in mind, and provided help and support throughout the process. We would highly recommend Steve Lemmons.
Tracy
Peoria
AZ
Date:
10/7/2025
5
5555555
Fast and efficient communication. Great rapport. Just really pleasant to work with the whole team actually
Jake
Portland
OR
Date:
10/7/2025
5
5555555
Val is the absolute best to work with. We love her
Wesley
Orting
WA
Date:
10/7/2025
4
4444444
Ability to provide detailed numbers about loan breakdown Willingness to work with our financial
Heather
Benton Harbor
MI
Date:
10/7/2025
5
5555555
Clear and detailed communication. flexible to accommodate customer's needs
Lin
Glendale
AZ
Date:
10/7/2025
5
5555555
I knew nothing about purchasing a new house. Linda took care of everything for me! It was an extremely simple process with Linda's help! I will definitly reccomend Linda if anyone I know needs financing for a home!
Michael
Appleton
WI
Date:
10/7/2025
4
4444444
informative and responsive
Emily
Prior Lake
MN
Date:
10/7/2025
5
5555555
The entire process was stress free and the communication was outstandin. Every one on your team was in constant communication and I felt extremely cared for and I couldn't be happier with my new home
Laura
Lecanto
FL
Date:
10/7/2025
5
5555555
I appreciated the consultative approach and the education along the way.
Steven
Woodstock
GA
Date:
10/7/2025
5
5555555
She was available for any questions or concerns we had. It was my first time purchasing a home with my VA loan so she cleared up any confusion that I had. A caring professional and I appreciate that as a retired and disabled veteran. Thank you!
Michelle
Arlington
TX
Date:
10/7/2025
5
5555555
From the moment we reached out to you and, over the phone, determined what we would qualify for and how the entire process would go, to the very end when we met for signing, we were blown away by your knowledge, confidence and support. After that first phone call, my husband and I looked at each other and wondered how you made it all seem possible and doable compared to others who were making it seem so complicated. You and your team walked us through every step and eased our anxieties about the process and even found a way for us to purchase our dream townhouse before selling our home. I can't wait for you to help our children when they buy their first home! Thank you so much, Jason and team! Hannah and Karl
Hannah
Burnsville
MN
Date:
10/7/2025
5
5555555
Tom's communication and responsiveness makes him a fantastic partner to work with. He allowed us to meet a short closing timeline and get the deal done. I really appreciate his thoughtfulness and help throughout the process.
Nicholas
Scarborough
ME
Date:
10/7/2025
5
5555555
Felt like Dan had our best interest in mind the entire time, constantly kept an eye on the rates for us and provided updates all throughout the process. I really like being able to use the app to easily submit docs as well.
Jennifer Lynn
Libertyville
IL
Date:
10/7/2025
5
5555555
pam s diligent work ethic
Catherine
Enterprise
AL
Date:
10/7/2025
See More Reviews

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Founded in 1996
1996 - 1998
2000 - 2009
2010 - 2015
2016 - 2020
2021 - NOW

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated

Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
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Second Corporate location was opened in Plano, TX

Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services

First Military Mortgage Specialist Boot Camp and Home Giveaway

Began servicing loans

Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states

Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com

Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers