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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
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Having reminders and notifications from the app and emails allowed me to do this with Fairway & Heichel.
Madeline
Zumbrota
MN
Date:
1/23/2025
5
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Sarah has been amazing! The whole process went quicker than expected and she made us feel comfortable and confident every step of the way. I would highly recommend her to everyon! thank you!
Tiffany
Clark
SD
Date:
1/23/2025
5
5555555
Working with Korbin and his team has been an absolute pleasure. Extremely professional. highly recommend
Garrett Joseph
Galivants Fry
SC
Date:
1/23/2025
5
5555555
friendly and explained many of the details to me which gave me confidence in my decisions.
Jonathan
Shakopee
MN
Date:
1/23/2025
5
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Zach is a nice
Alexander
Fairport
NY
Date:
1/23/2025
5
5555555
We had some setbacks along the way but Amanda worked so hard to make sure we got approved to close on our first home
Emily
Fairborn
OH
Date:
1/23/2025
4
4444444
Thankful that everything worked out!
Elizabeth Sarde
Kokomo
IN
Date:
1/23/2025
5
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Doug's dedication to listening and understanding us and our situation, and making sure we understood what was happening every step of the way.
Nickie
Willcox
AZ
Date:
1/23/2025
5
5555555
This team is experienced, professional, creative, and very attentive to the needs of my family.
Laurie
Hoover
AL
Date:
1/23/2025
5
5555555
Kasey made everything so easy and explained everything so well! I truly valued her opin and help diring this entire process!
Rachel Nicole Sander
Aberdeen
NC
Date:
1/23/2025
5
5555555
Very responsive and knowledgeable. I always felt like Deb had my best interests at heart and she and her team were all very helpfulVery responsive and knowledgeable. I always felt like Deb had my best interests at heart and she and her team were all very helpfulVVVRVery
Noah I
Waterville
ME
Date:
1/23/2025
5
5555555
answered all my questions, calling me directly for any updates . When I called he reply right away even weekends. Very reliable and professional
Zenaida Lizada
Maricopa
AZ
Date:
1/23/2025
5
5555555
Cori is responsive, respectful, and reliable. She goes above and beyond to be available and walk through all questions, hurdles, while inspiring confidence. I highty recommend her for both first time buyers and seasoned home owners alike. Thanks for helping us through an important milestone, can't wait to collaborate again!
Manpreet
Washington
DC
Date:
1/23/2025
5
5555555
Jason was beyond professional and truly accomodating throughout the entire process. After inquiring with several lenders it was clear Jason was who I was to work with. A true pleasure and valuable asset to his organization.
Brittany Lynn
Parrish
FL
Date:
1/23/2025
5
5555555
Everything. Very helpful as a first time homeowner.
Michala
Boise
ID
Date:
1/23/2025
5
5555555
I have a mildly difficult income situation - she gave me a list of the exact items I needed to support my application, only needed a couple of additional statements, and got the approval very quickly! Becky also found an available grant that I qualified for that saved over $1200 on closing costs! The whole process was incredibly smooth, right down to closing day!
Nancy
Elkhorn
WI
Date:
1/23/2025
5
5555555
Made the procees very easy and stress free
Joshua D.
Burlington
WI
Date:
1/23/2025
5
5555555
Great comunication, always kept up to date on information we needed. Worked well with us no matter how many times we had to rescedule due to delays.
Rian L
Hutchinson
MN
Date:
1/23/2025
5
5555555
Jason gave us straight forward, easy and honest communication. He was responsive, flexible, and professional. Thank You.
Eric H
Fort Collins
CO
Date:
1/23/2025
5
5555555
Great rate, saved money, met my needs, and efficien .
Bennifer D
Raleigh
NC
Date:
1/23/2025
5
5555555
The constant communication was above our expectations. Josh and team were beyond what I consider to be detail oriented and meticulous. They cared for us like family and to business professionals who lead very busy lives this is priceless. Continue the superb customer service and thank you once again for everything.
Jeannette
New Port Richey
FL
Date:
1/23/2025
5
5555555
Awesome!!!
Guilherme Genesini
Prattville
AL
Date:
1/23/2025
5
5555555
Service, responsiveness and communication
Brian Robert
Atlanta
MI
Date:
1/23/2025
5
5555555
excellent service and communication
Luis
Indianapolis
IN
Date:
1/23/2025
5
5555555
Carlie is amazing at what she does. She is knowledgeable and VERY quick to reply, which is improtant when buying a home. I would recommend her to anyone that is buying a house!!
Weston
Charlotte
NC
Date:
1/23/2025
5
5555555
Brittney and her teams imense amount of knowledge and hard work combine with communication instills great trust during the homebuying process.
Kameron
Colorado Springs
CO
Date:
1/23/2025
5
5555555
Great expereince / friendly and helpful
Jordan Allen
Smithfield
NC
Date:
1/23/2025
5
5555555
Always answered every question we had regarding anything. Very knowledgeable and helpfu.
Alejandra
Del Rio
TX
Date:
1/23/2025
5
5555555
Explaining how mortgage rates work and taking the time to answer all the questions I had throughout the process everytime. I like how Nate always had time for a call too.
Alejandro
Seymour
IN
Date:
1/23/2025
5
5555555
Quick action and response time. Great coordination with other members of my team. Consultation on loan types and rate locking. Thanks for making it happen!
Christopher
Glendora
CA
Date:
1/23/2025
5
5555555
USAA denied a loan due to my Debt/Income ratio. When I was recommended to Koreay, she was so knowledgeable and very willing to help our family cross this major milestone in our lives. Because of my realtor, Mason Dreyer, and Korey Yelton, we are in our wonderful home. Korey Yelton for President 2029! LOL. Thanks Korey.
Rodney
Maineville
OH
Date:
1/23/2025
5
5555555
How. Quick and easy the process of buying th e home was
Dupree Alan
Meriden
CT
Date:
1/23/2025
5
5555555
So happy. He kept me and my wife in the loop. Great attitude and was always available for help. A+
Kellen
Nampa
ID
Date:
1/23/2025
4
4444444
The process was easy
Christian
House Springs
MO
Date:
1/23/2025
5
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Meredith was able to close us in 15 days.
Kristi
Granbury
TX
Date:
1/23/2025
5
5555555
Very responsive, and knowledgeable . answered questions we had in a very reasonable amount of time
Ralph
Wilson
WI
Date:
1/23/2025
5
5555555
Mackenzie was very helpful, and knowledgable throughout the home loan process. We would definitely recommend her to anyone looking for a home loan!
Rhonda S
Chicopee
MA
Date:
1/23/2025
5
5555555
Communication was great and everything was always handled and done in a timely manner.
Jillian
Lafayette
IN
Date:
1/23/2025
5
5555555
Ben,Travis, Courtney, and the rest of the Fairway Mortgage Bank team made my first home purchase such an easy process! They were great at explaining information and keeping me updated the entire time. I could depend on them to get the job done and would definitely recommend them to those who are first time homebuyers!
R'reyelle
Birmingham
AL
Date:
1/23/2025
5
5555555
Aaron helped us understand the details of the different loan options and was always quick to respond to questions.
David Avery
Plano
TX
Date:
1/23/2025
5
5555555
everything
Amy Brooke
Fruita
CO
Date:
1/23/2025
5
5555555
Matt was very easy to deal with and answered all my questions in a timely manner
Joanne
Florence
SC
Date:
1/23/2025
5
5555555
We received regular communication via email and text. It was easy to reach someone to talk to when we needed to. We were able to complete the preliminary documents online. We were able to schedule the final closing at our house, which was very convenient.
Michael
Orlando
FL
Date:
1/23/2025
5
5555555
Ashley explained every step completely and the whole process went smoothly.
Wendy D.
Castle Rock
CO
Date:
1/23/2025
5
5555555
makwyla is the absolute best!
Joshua Wade
Selma
TX
Date:
1/23/2025
5
5555555
It was an easy process
Jesse Glen
Thomaston
GA
Date:
1/23/2025
5
5555555
Dan is very great help us a lot good loan officer thanks very much Tony
Anthony J
West Yarmouth
MA
Date:
1/23/2025
5
5555555
Dan and his team were easy to work with and always quick to respond to any questions that I had. Pleasant and professional is how I would describe the service I received.
Jeffrey Elmer
Summerville
SC
Date:
1/23/2025
5
5555555
Communication. Response time to our questions was great.
Debra A.
Indianapolis
IN
Date:
1/23/2025
5
5555555
Easy to work with
Matthew
Crown Point
IN
Date:
1/23/2025
5
5555555
Good personal service
John Raymond
Rhome
TX
Date:
1/23/2025
5
5555555
Communication and speed were amazing . I loved the weekly status emails.
Rachel Zannis
Rising Fawn
GA
Date:
1/23/2025
5
5555555
Everything went smoothly! Boone and His team Are quick to respond and are cery knowledgable.
Austin R
Spokane
WA
Date:
1/23/2025
5
5555555
Clear communication throughout the entire process!
Alexandra N
Sun Prairie
WI
Date:
1/23/2025
5
5555555
This was our first time buying a home. You turned a process that, as we were told, was going to be the most stressful thing we have done, into the smoothest process. You took care of everything and always kept us in the loop, informing us of what would happen next. I would use you over and over again! Thank you for making our first time buying a home smooth and enjoyable!
Sara Gaither
Wedowee
AL
Date:
1/23/2025
5
5555555
Seamless, easy for my busy schedule.
Stacy
Sioux Falls
SD
Date:
1/23/2025
5
5555555
We truly appreciate how Mr. Bragaw took the time to answer all our questions and was incredibly accommodating, even with the time difference while we were in Germany. This support made the entire process so much smoother for us.
Gina
Fairfax
VA
Date:
1/23/2025
5
5555555
Good communication
Bryan
Mandan
ND
Date:
1/23/2025
5
5555555
Excellent communication between Lown Officer and myself. Which fostered trust and respect and allowed me to make good decisions based on her guidance.
Chad Olsen
Sierra Vista
AZ
Date:
1/23/2025
5
5555555
The experiencia was fast and the help was
Tania
Del Rio
TX
Date:
1/23/2025
5
5555555
Tyler and his team were incredibly engaged and proactive. Providing advice and guidance throughout the whole process. Staying in constant communciation to ensure nothing was missed and all deadlines were met. Wonderful experience.
Brett
Lewisville
NC
Date:
1/23/2025
5
5555555
As always, it was great working with Nate for our Mortgage needs. Nate was always on top of fluctuating interest rates in this dynamic market and knew exactly what product will be suitable for us and made great decision on when to lock up the rate. Nate has also excellent connections that helped us reduce closing costs by bringing down our insurance and lawyer fee. Overall, we would definitely recomment Nate and his team for your mortgage needs.
Harish
Framingham
MA
Date:
1/23/2025
5
5555555
Kim was very easy to talk to and very knowledgeable.
Frankie
Honeoye
NY
Date:
1/23/2025
5
5555555
Communication. The communication was great and easy. If I had any questions or concerns, Jason was always there to provide answers and guidance. It was an extreme pleasure to work with Jason.
Christopher
Beaver Dam
WI
Date:
1/23/2025
5
5555555
The process was great with Tim
Megan
Fort Worth
TX
Date:
1/23/2025
5
5555555
Well, I must say everything that y'all done for me was great no matter what it was the child had to taco y'all took care of it. I really appreciate y'all. Thank you so much.
Robert
Ranger
TX
Date:
1/23/2025
5
5555555
We are so thankful to Matt for all his help and patience with us while we figured out what made the most sense for us.
Camilia
Cary
IL
Date:
1/23/2025
5
5555555
Mike was very knowledgeable and set us up for success
Marylynn
Sodus
NY
Date:
1/23/2025
5
5555555
Open communication along the entire process of what to expect and where things were progressing.
Lonette
Salem
WI
Date:
1/23/2025
4
4444444
Understanding and informative
Xander
Whitewater
WI
Date:
1/23/2025
5
5555555
The trust you have shown me you participated on everything on my behalf, you were there for me whenever I needed you. I am short of words to thank you enough thank you so much, I will always reffer and recommend my friends and home hunters to Fairway
Agatha Mukami
Spanaway
WA
Date:
1/23/2025
5
5555555
Communication and reachability was amazing . any questions were answered clearly and promptly. All options were laid out in detail and Michele's expertise put us at ease through the process
Christopher J
Dauphin
PA
Date:
1/23/2025
5
5555555
The process was straight forward. We appreciate all the explanation and details that helped us navigate it.
Vitali
Frisco
TX
Date:
1/23/2025
4
4444444
We had a great agent and lender.
Senderley
Palmetto
FL
Date:
1/23/2025
5
5555555
Very quick to respond and very friendly and helpful
Laurin
Fishers
IN
Date:
1/23/2025
5
5555555
Matt and his team were amazing to work with. They worked hard to make the process go smoothly and were quick to respond anytime we had questions. Matt did a fantastic job explaining things throughout the process and we highly recommend him for your next home loan!
Desiree
Date:
1/23/2025
5
5555555
We have purchased and refinanced with Paige at The Mortgage Collective. Both experiences from beginning to end were excellent. Paige is knowledgeable and goes above and beyond for her clients. We will always use and recommend Paige!
Angela Morrison
Date:
1/22/2025
5
5555555
Just overall excellence from beginnig to end. We have purchased and refinanced with Paige and will never use another mortgage lender. Paige is knowledgable, quick to repsond and always there for you. She is top notch in our book.
Angela
Montgomery
TX
Date:
1/22/2025
5
5555555
Helpful, quick responses, provided added information, fought for the best rate, gave advice for the future, came to closing & seems like a great person.
Travis
Stockholm
WI
Date:
1/22/2025
5
5555555
Doug was always there to answer questions and help where ever he could. He also explained the process and always let me know where we were at in the process. I would highly recommend him to other clients.
Eamon
Phoenix
AZ
Date:
1/22/2025
5
5555555
Chris himself, his presentation, his communication and his drive to go above and beyond for us
Mark Christopher
Lake Placid
FL
Date:
1/22/2025
5
5555555
Overall Deb was great. We had a last minute hiccup from the overwriter where our loan wasn't approved till hours before closing. Deb was communicative and available throughout our process.
Connor Earnest
Knoxville
TN
Date:
1/22/2025
5
5555555
ery professional team with great communication
Brian
Phoenix
AZ
Date:
1/22/2025
5
5555555
Cynthia was absolutely wonderful to work with. This was our first time buying a home, and she made the process so smooth. She took care of everything for us and kept us in the loop the entire time. I would use her over and over again!
Sara Coker
Date:
1/22/2025
5
5555555
Easy to communicate with and made sure that everyone was on the same page
Wyatt
New Market
IN
Date:
1/22/2025
5
5555555
Nick guided us through this process very well. He was prompt to communicate, explained difficult subjects clearly and worked hard to get us favorable conditions thank you Nick!
Christina
Smyrna
GA
Date:
1/22/2025
5
5555555
He was able to help us through this very difficult HELOC as I am a business owner with multiple properties. He provided extensive knowledge throughout the whole process!
Traci Shields Daniel
Phoenix
AZ
Date:
1/22/2025
5
5555555
Outstanding communication.
David
Oxford
GA
Date:
1/22/2025
5
5555555
Fantastic communication.
David
West Hollywood
CA
Date:
1/22/2025
5
5555555
Jon Schlichting and his assistant Shannon Krause De Flores, made the escrow process extremely smooth and seamless, beyond expectations. Thank you Fairway Independant Mortgage
Sally V
Upland
CA
Date:
1/22/2025
5
5555555
Deb was fantastic to work with. She stood by her word and was very open with us. When there were hiccups, she guided us through and helped us feel secure. She Is a creative problem solver and good communicator, patient with my desire to understand all the minutiae!
Mary Reid Martens
Date:
1/22/2025
5
5555555
Excellent communication organization preparation taking each step in the loan process in order paid careful attention to every detail no matter how small it was and all the right characteristics combined here made for a great overall mortgage.
Christopher
Appleton
WI
Date:
1/22/2025
5
5555555
When there were hiccups, she guided us through and helped us feel secure. She Is a creative problem solver and good communicator, patient with my desire to understand all the minutiae!
Mary Reid Munford
Knoxville
TN
Date:
1/22/2025
5
5555555
Very easy to work with and quick refinance.
Stephanie D
Hickory
NC
Date:
1/22/2025
5
5555555
Miriem did an amazing job. She was incredibly professional and kept track of everything start to finish. There was nothing missed or left out and I would recommend her to anyone looking for assistance with a mortgage loan
Kenny Starling
Date:
1/22/2025
5
5555555
Miriam was incredibly efficient during the entire process. There was no unneeded chat or anything missed or left out. It was incredibly smooth throughout the entire transaction. I would highly recommend her to friends or family if looking for the same type of service.
Kenneth Delane
Starke
FL
Date:
1/22/2025
5
5555555
Kai stays right on top of things, and makes things happen in a timely, smooth manner . My experience with Kai was top notch.
Angela C
San Marcos
CA
Date:
1/22/2025
5
5555555
I loved how friendly, prompt and helpful you all have been. Thank you so much it has been a pleasure!
Nina Maria
Los Angeles
CA
Date:
1/22/2025
5
5555555
It's my 3rd loan through you and you guys always pull through.
John B
Grove
OK
Date:
1/22/2025
5
5555555
first time homebuyer ; had many questions but Jacob and his team would always have an answer and would explain it
Abby Elizabeth
Belton
SC
Date:
1/22/2025

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Knoch
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers