Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
top

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
Very friendly and knowledgeable service. Which made for a reassuring process.
Benjamin W
Mabank
TX
Date:
4/14/2025
5
5555555
Ashley was so on top of everything for us. She was patient with all my questions. She made the process so much less stressful then I anticipated. We are so grateful for her.
Tracy
San Tan Valley
AZ
Date:
4/14/2025
5
5555555
Explained things well. Was available to answer any questions we had.
Chelsea
Green Isle
MN
Date:
4/14/2025
5
5555555
well first and foremost ,Shelly at fairway Mortage brought a wealth of knowledge , professionalism and over all a kind spirit. Shelly guided us through the home purchasing process. Shelly and her Team went above and beyond our expectation. We appreciate the attention that we were given and would highly recommend Fairway Mortage to all.
Robert
Katy
TX
Date:
4/14/2025
4
4444444
Loan process was quick.
Cassandra
Wasilla
AK
Date:
4/14/2025
5
5555555
Very helpful and answer all questions that I had!
Jacob R
Akron
OH
Date:
4/14/2025
5
5555555
Scott is the best!
Simone
Vestavia Hls
AL
Date:
4/14/2025
5
5555555
Personalized service and obvious knowledge and experience
Jason
Peculiar
MO
Date:
4/14/2025
5
5555555
Kevin was very easy to work with and kept me updated throughout the whole process, was always available to answer any questions i had in a timely manner
Tanner T
Burns
WY
Date:
4/14/2025
5
5555555
Doing my loans process easy and help me lots to get approved for my loans really appreciate for that thank
Badri N
Carlisle
PA
Date:
4/14/2025
5
5555555
everything was great! From answer our questions to keeping us updated ! all around everything was awesome
Maria
Lancaster
CA
Date:
4/14/2025
4
4444444
1234567890
Christopher Anthony
Hilton Head
SC
Date:
4/14/2025
5
5555555
Fantastic communication
Joshua Richard
Becker
MN
Date:
4/14/2025
5
5555555
Knowledgeable team, easy communication, effective app
Stuart H
Candler
NC
Date:
4/14/2025
5
5555555
Working with Sabina was such a blessing! Our loan was a tough one—another lender had already told us it wasn’t going to work and basically gave up. But Sabina stepped in and totally turned things around. She worked so hard to get everything done and never gave up on us. Super helpful, always quick to respond, and honestly just amazing to work with. If you want someone who truly cares and gets things DONE, Sabina’s your girl!
Sabitra
Dillsburg
PA
Date:
4/14/2025
5
5555555
Ease of communication and information, straightforward and polite.
Lindsey
Denton
TX
Date:
4/14/2025
5
5555555
Tom was so attentive and knowledgeable. He was extremely responsive and a great advocate for us as we worked through the financial aspects of purchasing our first home together.
Sherri
Milford
NH
Date:
4/14/2025
5
5555555
Thomas made my experience great he answered ever question and i had and explained every step to me since i was a fir time home buyer
Braydon Wayne
Sarepta
LA
Date:
4/14/2025
5
5555555
Jason and all the other folks at fairway were always quick to respond and consistent in communication through the whole process.
Casch R
Louisville
KY
Date:
4/14/2025
5
5555555
Yadira was professional and very responsive throughout the process. I truly appreciated her support every step of the way.
Roberto
Desert Hot Springs
CA
Date:
4/14/2025
5
5555555
Answered all my questions in a timely manner and returned phone calls.
Joshua Peter
Lawndale
NC
Date:
4/14/2025
5
5555555
He handled everything professionally.
Kyle
Valdosta
GA
Date:
4/14/2025
5
5555555
Communication, execution, and the app were on point! Also, they facilitated a very quick and smooth close.
Kevin
Moses Lake
WA
Date:
4/14/2025
5
5555555
The responsiveness, the user friendly platforms, and emails during the whole process made it incredibly easy. Many team members following up on the moving pieces.
Brandon
Lafayette
IN
Date:
4/14/2025
5
5555555
Very easy to work with and very friendly.
Ryan
Hebron
IN
Date:
4/14/2025
5
5555555
Great communication, proactive, patient, educated us on process, timely
Lesley A
Holden
MA
Date:
4/14/2025
5
5555555
Josh Kilty took care of every aspect of our loan experience and made sure we were aware of everything going on and anything needing our attention. No worries experience.
Nancy L
Pittsville
WI
Date:
4/14/2025
5
5555555
Everything was smooth - extremely helpful and informative . Prompt .
Seth
Arkadelphia
AR
Date:
4/14/2025
5
5555555
steve and his team handled everything and we got the closing done fast and easy!
Amber Marie
Coxs Creek
KY
Date:
4/14/2025
5
5555555
Sherene was so helpful in getting our loan approved in a short amount of time and did an amazing job in communication with me and my Finacee. I would recommend Sherene to anyone wanting a loan.
Nathaniel Richard
Camino
CA
Date:
4/14/2025
5
5555555
Karly was the best to work with. very responsive and great communicatio.
Megan B
Salado
TX
Date:
4/14/2025
5
5555555
Than you Gerardo
Beatriz
Tucson
AZ
Date:
4/14/2025
4
4444444
Explained everything and answered any questions. Even helped get out of a contract with a nightmare realtor.
Robert
Statesville
NC
Date:
4/14/2025
5
5555555
Nothing could be better
Elijah Joel
Stephenville
TX
Date:
4/14/2025
5
5555555
Michelle and Alex!
Kelly Jean
Peyton
CO
Date:
4/14/2025
4
4444444
Salma kept reassuring us that everything would be okay and work out.
Judith
Oak Lawn
IL
Date:
4/14/2025
5
5555555
Very good service
Eugenia
Carpentersville
IL
Date:
4/14/2025
5
5555555
Anthony had wonderful communication . He answered any and all questions we had in a timely and professional manner. He went above and beyond to make sure everything was ready to close in time as well as make sure our closing costs were as low as they possibly could
Kaitlin
Gilbert
AZ
Date:
4/14/2025
5
5555555
Robert was a pleasure to work with throughout this whole process. Consistently positive, calm, responsive, and informative.
Melinda M
Ponder
TX
Date:
4/14/2025
5
5555555
John was a pleasure to work with
Cian
Vista
CA
Date:
4/14/2025
5
5555555
Overall, the process was made very easy and everything was explained well throughout.
Megan
Tucson
AZ
Date:
4/14/2025
5
5555555
As a realtor, I work with many loan officers, but Tony truly stands out. I've had the pleasure of working with him professionally on multiple transactions, and he’s always been incredibly knowledgeable, responsive, and dedicated to his clients. I trusted him so much that I referred my own family to him, and when it came time to purchase my own home, Tony was our guy! Tony does so much to support veterans and the military community, which speaks volumes about the kind of person he is. He genuinely cares about helping people, whether it's securing the best loan or giving back to those who have served. If you’re looking for a lender who’s reliable, experienced, and truly has your best interests at heart, I can’t recommend Tony enough!
Destiny Hope
Minooka
IL
Date:
4/14/2025
5
5555555
Lori and her team got my loan processed quickly and efficiently.
Cleveland R
Florence
AZ
Date:
4/14/2025
5
5555555
Always available to answer the MANY questions I had, so friendly as well.
Heather C
Crowley
TX
Date:
4/14/2025
5
5555555
Tony is the MVP! He explained things thoroughly and answered all our questions promptly. I also appreciated his patience with us, as this was our first time buying a house, so we had many questions and concerns that he addressed.
Ruben
Franklin Park
IL
Date:
4/14/2025
5
5555555
good spirits, clear communication, focused on personal needs, willing to break subjects down, very upfront with you
Katherine Margaret
Los Molinos
CA
Date:
4/14/2025
5
5555555
Attention to detail and advisor mentality
Joseph
Omaha
NE
Date:
4/14/2025
5
5555555
Excellent communication, transparency and committment to getting the job done.
Katie
Aurora
Colorado
Date:
4/14/2025
5
5555555
You had a good tesm and we got everything done in 10 days!! Thanks for your great service
Linda R
Golden
CO
Date:
4/14/2025
5
5555555
Very knowledable and responsiveness was outstanding.
Ryan
Franklin
MA
Date:
4/14/2025
5
5555555
Pam is always super helpful and very knowledgeable about how to serve her clients and always goes above and beyond to do so in a professional and courteous manner.
Leonard Alsup
Gardendale
AL
Date:
4/14/2025
5
5555555
Made everything easy to understand and helped smooth out the bumps that came our way.
Roger
Cheyenne
WY
Date:
4/14/2025
5
5555555
Brad was very user friendly and would explain anything you had questions about in detail. He was also very responsive to calls and texts and made the process fast and easy.
Blaine
Rocklin
CA
Date:
4/14/2025
5
5555555
Availability of people to talk to, clear instructions, and clear replies when we did have questions
Joseph
Middleton
MA
Date:
4/14/2025
5
5555555
Thomas Townsend was awesome to work with for the purchase of our property. He always kept us up to date with information throughout the entire process. I will definitely recommend him to people.
Leanna Elizabeth
Mt Pleasant
TX
Date:
4/14/2025
5
5555555
How you and your team went above and beyond to makes this happen for us.
Alejandro
Evergreen Park
IL
Date:
4/14/2025
5
5555555
everyting Frank did was spot on, alot af communication. He did a great job for me.
Tracy
Ellenton
FL
Date:
4/14/2025
5
5555555
Seamless experience with no surprises or hiccups. Couldn't have asked for a better team.
Kayla D
North Wilkesboro
NC
Date:
4/14/2025
5
5555555
It was quick and easy, felt like things went smoothly.
Kaitlynn
Alcova
WY
Date:
4/14/2025
5
5555555
John Tuggle made this the smoothest process. He was such a great asset to me through this stressful process. He was quick in answering my millions of questions and explaining and prepping me for the entire process. I will be recommending his services to friends and family that are purchasing homes. Smooth, easy, friendly process. I couldn't have used a better loan officer than John!
Tiffaney Nikole
Columbus
GA
Date:
4/14/2025
5
5555555
Everyone was nice and helpful. helping us find the right loan was awesome . And closing was great.
Edgar
Cheyenne
WY
Date:
4/14/2025
5
5555555
Kelly's communication was unbelievable. She was always available and had all our answers.
Jane Irene
Detroit Lakes
MN
Date:
4/14/2025
5
5555555
Stephanie made me feel so at ease in the process. She kept me up to date on everything. I never felt rushed or stressed to get paperwork done. From the initial preapproval letter to the clear to close I was 100% part of the team. Thank you for your expertise!
Kristin A
Epsom
NH
Date:
4/14/2025
5
5555555
Ease of use. Great communication. Quick and seamless. Thorough and prompt.
Samuel
Frederick
CO
Date:
4/14/2025
5
5555555
Communication was the BEST! Never hesitated to call and clear my mind on any questions!
Megan C
Oxford
AL
Date:
4/14/2025
5
5555555
Ozzys communication and reliability
Alyssa Megan
Fairfield
MT
Date:
4/14/2025
5
5555555
Jillian was a pleasure to talk to from our first phone call, all the way to our closing date. She was patient and explained everything in a way that my husband and I could understand as first time home buyers. We really felt that she was working for us, instead of a mortgage company.
Katelin Roxanne
Spartanburg
SC
Date:
4/14/2025
5
5555555
Great service
ROBERT
Whippany
NJ
Date:
4/14/2025
5
5555555
Very responsive.
Sutton M
Millcreek
UT
Date:
4/14/2025
5
5555555
Brad was extremely personable and had a great support team to always have things ready. He also kept a close eye on interest rates for me to ensure i was getting the best rate at the time of closing.
Bradley Eric
Lebanon
TN
Date:
4/14/2025
5
5555555
Available at all times, very knowledgeable
Laura
Franklin
MA
Date:
4/14/2025
5
5555555
The attentiveness, and customer service
Alvin Ray
Marlin
TX
Date:
4/14/2025
5
5555555
All of our questions were answered promptly. Amanda made the whole process super streamlined
Dustin C
Troy
OH
Date:
4/14/2025
5
5555555
Great communication. Trevor didn't great job explaining the process and options.
Christopher
Goodyear
AZ
Date:
4/14/2025
5
5555555
Fairway make me happiest day in my life.
Tun Tun
Denton
TX
Date:
4/14/2025
5
5555555
I had the pleasure of working with Bill Mynatt and his team at Fairway Mortgage, and I can't say enough about the outstanding experience they provided. From start to finish, Bill and his team were incredibly responsive, knowledgeable, and dedicated to making the mortgage process smooth and stress-free. Their attention to detail, clear communication, and genuine care for their clients truly set them apart. Every question was answered promptly, and every step was explained with clarity, making what can often be an overwhelming process feel manageable and even enjoyable. Bill's team operates with integrity, professionalism, and a customer-first approach that is rare to find. I would highly recommend them to anyone looking for a dependable, top-tier mortgage team. They’re simply the best at what they do.
Alfonso
Indianapolis
IN
Date:
4/14/2025
5
5555555
The availability of your team and stephanie even returning calls while she was on vacation was above and beyond. Will definitely recommend to anyone i know.
Joshua
Laotto
IN
Date:
4/14/2025
5
5555555
Tiffany and Alexis were absolutely fantastic. My husband and I were able to buy our first house with their help. They also helped us step by step through the process and answered about 1000 questions every single week. They were very professional and helped us make the best decision for us.
Brooke Lynn
Russellville
AR
Date:
4/14/2025
5
5555555
Clewr communication throughout process, great teamwork and clear instructions on how to get from start to finish
Stephanie
Oceanside
CA
Date:
4/14/2025
5
5555555
Being brand new to the home buying process was intimidating but Kerensa made sure to explain everything and answer any questions I had! I felt like I could trust her which helped me make important decisions.
Shelby Lee
Grand Rapids
MI
Date:
4/14/2025
5
5555555
Melissa is so organized and a pleasure to work with. She has a great team of people also supporting her.
Alison Marie
Dennis
MA
Date:
4/14/2025
5
5555555
From the very beginning, Dave was an incredibly positive, encouraging, and reliable presence in our homebuying journey. As first-time buyers, we had a lot of questions, and Dave made it clear that he was there to guide us every step of the way. He was always available—day or night—to respond to our texts, explain complex details in a way that made sense, and make sure we felt confident in every decision. What really stood out was Dave’s ability to balance professionalism with genuine care. He offered thoughtful recommendations, walked us through different lending options, and helped us strengthen our offers in a competitive market. He was a consistent source of motivation when things got tough and truly kept our spirits high. Our realtor and even the seller’s agent were deeply impressed with Dave’s dedication, communication, and efficiency—comparing him favorably against others they’ve worked with over the years. It was clear to everyone involved that Dave operates at a top-tier level. His customer service, professionalism, and commitment to his clients are unmatched. We are so grateful to have worked with him and will enthusiastically recommend him to anyone we know who’s buying a home.
Ian Reed
Wauwatosa
WI
Date:
4/14/2025
5
5555555
You really did everything you could to make our loan work. I felt like you went the extra mile to make this happen one way or another.
Tyler S
Crestline
OH
Date:
4/14/2025
5
5555555
You gave me a way to retire without leaving my house.
John Douglas
Detroit Lakes
MN
Date:
4/14/2025
5
5555555
Ashland was amazing and very responsive and explained alot and took her time to make sure i understand numbers and the process
Kimberly
Owatonna
MN
Date:
4/14/2025
5
5555555
Tami is very nice and super helpful.
Rene S
Overland Park
KS
Date:
4/14/2025
5
5555555
Sheri you were amazing. Thanks for always making the time for me around my crazy scheudles to explain things to me and to answer any questions I had.
Hilla
Las Vegas
NV
Date:
4/14/2025
5
5555555
Great communication, streamlined online process
Jonathan
De Soto
KS
Date:
4/14/2025
5
5555555
Not only the personal felling but also the constant communication and feeling at ease talking with you
Carl
Mountain Home
ID
Date:
4/14/2025
5
5555555
Jason was always quick to respond to questions, kept us in the loop at every stage of out loan process, and very organized. You can tell he loves what he does and genuinely wants what's right for the buyer!
Shelby
Saint Paul
MN
Date:
4/14/2025
5
5555555
Quick, painless process. Would definitely recommend to anyone in the home buying
Taylor
Easley
SC
Date:
4/14/2025
5
5555555
Communication was
Sungkeun
Moneta
VA
Date:
4/14/2025
5
5555555
Mr. Renfro explained everything very well and the service he provided was excellent.
Cesar Octavio
Louisville
KY
Date:
4/14/2025
5
5555555
The level of customer service was outstanding. Very informative and patient. Even answered an email late in the evening when I was not expecting to hear back until the next day. Tyler took the time to explain everything and even re-explain when I asked questions he had already answered in his first explanation. I am so glad that we chose to go with Fairway and that Tyler was our loan officer.
Karen Ann
Grover
NC
Date:
4/14/2025
5
5555555
You kept it real with us. We didn't get any fake numbers or false hope and that, to me, is why I would absolutely recommend you to everyone else. You were very quick to respond to any concerns and worked fast to get everything done.
Georgia
Huntington
TX
Date:
4/14/2025
5
5555555
Fast answers to questions and got everything done quickly
Ashley L
Seguin
TX
Date:
4/14/2025
5
5555555
Jason is very attentive and on top of the work he needs to get done . He is also friendly and offers great advice based on personal experiences he has had.
Christian
Saint Paul
MN
Date:
4/14/2025
5
5555555
Easy to work with. Quick response time. Made the process run smoothly and his staff , Dana, was very helpful with getting all the necessary paperwork together.
Michael A
Asheville
NC
Date:
4/14/2025
5
5555555
Easy and great communication throughout the process
Christopher Michael
Fairfield
MT
Date:
4/14/2025
5
5555555
Willingness to answer any questions regardless of how small or insignificant they may be regarding the overall process.
Brandon J
South Boston
MA
Date:
4/14/2025

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

This is some text inside of a div block.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

Get Started
No items found.

Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers