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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
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In short words I can say that you all have an amazing team knowledgeable in all aspects on this business and we're glad that we choose this amazing team,thank you all for the hard work and dedication.
Edward
Springfield
MA
Date:
12/24/2024
5
5555555
Michela was great with communication. The underwriters not so great experience.
Brian Daniel
Knoxville
TN
Date:
12/24/2024
5
5555555
Mark was very knowledgeable and answered all our questions on time.
Raga Ranjitha
Celina
TX
Date:
12/24/2024
5
5555555
Carriston was an excellent help with the entire process
Mark
Sumter
SC
Date:
12/24/2024
5
5555555
Great service
John Teye
Columbus
OH
Date:
12/24/2024
5
5555555
great communication and effort to help us close
Alberto M
Seattle
WA
Date:
12/24/2024
5
5555555
Dawn was alway curious, happy and excited at every step! We enjoyed working with her.
Harry Patrick
Kansas City
MO
Date:
12/24/2024
5
5555555
Parker's attitude, availablity and overall ease he made us feel during the process were the best! Parker consistently was communicative and provided reassurance throughout the process. Parker was genuinely excited for us and worked to ensure things went in our favor. Thank you Parker!
Aaron
Kennesaw
GA
Date:
12/24/2024
5
5555555
The team worked together to get my approval letter within a few hours. Everything went smoothly and communicated every step of the way.
Elizabeth
Indianapolis
IN
Date:
12/24/2024
5
5555555
Jon was very knowledgeable about the mortgage loan process so everything went seemlessly
George
Fishers
IN
Date:
12/24/2024
5
5555555
Andrew was always quick to respond and answer any questions we had! Thanks, Andrew!
Kristin
Shawnee
KS
Date:
12/24/2024
5
5555555
This is the third time I've used Pat. His professionalism and accessibility is what keeps me coming back. There is so much uncertainty out there that my trust levels are low. I have come to know that Pat and his team works hard to find me the best product acailable for my needs. He's steered me clear of products that would not best suit me, even at his expense.
Preston Ivan
Camp Verde
AZ
Date:
12/24/2024
5
5555555
Our situation required a very specific loan and Jeremy did some research and made the near impossible possible for us! We are extremely grateful for the referral to Jeremy!
Sierra
Pingree
ID
Date:
12/24/2024
5
5555555
Everyone especially Dave made the whole process smooth and easy. Very reliable company, always a phone call away.
Tavaar D
Killeen
TX
Date:
12/24/2024
5
5555555
Everything
Kenia
Selma
NC
Date:
12/24/2024
5
5555555
addressed all my questions and kept me informed throughout the process.
Vanessa
Lindenhurst
NY
Date:
12/24/2024
5
5555555
With knowledge that another mortgage company had returned a call to our realtor, Bryan was very professional in saying "My apologies, we are here if needed". Unknowingly to Bryan that professional courtesy is why we choose to contact Fairway Mortgage when the other became a hindrance. The prompt attention to our needs gave us assurance that becoming home owners was back on the table. Bryan and Ian were both very knowledgeable and explained the entirety of the process so that we understood it fully. Even when unforseen circumstances became apparent, they assured us that being diligent, staying positive and providing documents would have a positive outcome. Being a Marine Vetran I hold integrity in high regard. Bryan and Ian ensured we felt confident in their abilities by being completely transparent in both digital and in person conversations. There was no hidden car sales type stance or attitude from these men. That alone is a reason for the overall great experience. The fact when I or my wife had a concern it was made a priority no matter if from our realtor or us eased the stress of home purchasing away. We will highly recommend Fairway Mortgage to anyone whom asks about our experience. More so we will recommend Ian as he although not seasoned in the Mortgage industry you would think he has been doing so for many years. Feeling safe with such financial information is hard to find these days, Ian did that. Also being current and highly knowledgeable in his field gave us the best chances to reach our home ownership goal. Understanding the above might come off scattered I'll give this snapshot of our overall experience. The Fairway Mortgage team provided a welcoming environment that is based upon professionalism. From the greeter/secretary to manager we appreciate the excellent client hospitality that was backed by steadfast knowledge in obtaining our 1st Home purchase. From My Home to Bryan, Ian and the Fairway Mortgage team Merry Christmas!! We are thankful for your hometown business.
Justin E.
Sonora
CA
Date:
12/24/2024
5
5555555
Quick response and willingness to explain any of our questions even outside of business hours.
Ashley
Canton
OH
Date:
12/24/2024
5
5555555
Very responsive and helpful.
Jason
Milford
MA
Date:
12/24/2024
5
5555555
It was a very easy application process! Haven and his team kept us uodated throughout the process and were great to work with!
Ellen
Osceola
IN
Date:
12/24/2024
5
5555555
Friendly and thorough
Michael
Hoxie
AR
Date:
12/24/2024
5
5555555
A few months back, I began my first sojourn through the homebuying adventure without knowing where to start or what steps to take. Levi made himself easy to trust, and quickly proved to be incredibly responsive, communicative and borderline therapeutic as I battled all the natural anxieties that come with this process. It's clear he knows his craft, and I can't imagine any way this could have gone smoother. I recommend Levi to anybody looking for a knowledgable guide through the homebuying journey. I will absolutely use again.
Tyson
Seattle
WA
Date:
12/24/2024
5
5555555
The process of buying a home is invasive and overwhelming. There are a lot of variables, lots of waiting time and lots of unknowns. Nick and the team did an amazing job at keeping us updated and the process moving at in alarmingly quick place!
Angela Leigh
Lockhart
TX
Date:
12/24/2024
5
5555555
Prompt response! Easy to get ahold of someone knowledgeable! Explained stuff so thoroughly!
Zachary
Millcreek
UT
Date:
12/24/2024
5
5555555
On top of things, quick to respond, proactive.
Alex E
Richmond
CA
Date:
12/24/2024
5
5555555
Evetything went smoothly
Sam Vincent
Murfreesboro
TN
Date:
12/24/2024
5
5555555
100%. Chris was exceptional. He made the process very smooth and methodical.
Ovidio Ignacio
Miami
FL
Date:
12/24/2024
5
5555555
Sabina was great to work it! Thank you
Hema Maya
Enola
PA
Date:
12/24/2024
5
5555555
Great at explaining the process in simple terms and follow-up
Rick
Northlake
TX
Date:
12/24/2024
5
5555555
Jon is very kind, knowledgeable, and helpful. Very nice to work with.
Terra L
Menifee
CA
Date:
12/24/2024
5
5555555
Working with Christiaan was an absolute pleasure. He was always quick to respond to any questions we had, and his answers were thoughtful and personalized, never generic. What really stood out was how he would take the time to respond by video, addressing us by name—it was such a cool and personal touch that made us feel truly valued. He also went above and beyond to ensure we felt comfortable throughout the entire process. The fact that he was actually present at our house closing signing was the icing on the cake and showed how much he genuinely cares about his clients. We couldn’t have asked for a better experience. Thank you, Christiaan!
Daniel
Round Rock
TX
Date:
12/24/2024
4
4444444
To be honest, it was Andrew that made this experience great, although I have nothing against Eric! He did ok, kept in contact somewhat regularly in the year (or so) that I reached out for a mortgage. I appreciated the every-few-months check-ins! It's only the quick-pass-to-Andrew without explaining the transition and process that I didn't like. Would've appreciated a heads up on that.
Shelley
Saint Louis
MO
Date:
12/24/2024
5
5555555
quickly responded to questions and was very helpful throughout the whole process
James
Northfield
NH
Date:
12/24/2024
5
5555555
AJ made the whole process easy to manage.
Ginni
Cedar Park
TX
Date:
12/24/2024
5
5555555
Easy and Joanna was very attentive and responded quickly at almost any time of the day to any concerns I had.
Hector
Eagle Pass
TX
Date:
12/24/2024
5
5555555
Jay was prompt with answering questions and available during the hours I was free to answer questions .
Dana
Yuba City
CA
Date:
12/24/2024
5
5555555
The communication and how prompt everyone was is amazing and what makes yall great!
Kristen
Springfield
TN
Date:
12/24/2024
5
5555555
Everyone was kind and patient with us. Walked us through the process, answered all our question. A pleasure to work with!
Robert G
Las Vegas
NV
Date:
12/24/2024
5
5555555
Chris and his team at Fairway are willing to go above and beyond to take care of us everytime we we have used his services, or just have a question! Chris is great with VA loans, and his staff always answers promptly. Anyone buying a house in Great Falls, or Montana in general should give him a call!
Wyatt
Missoula
MT
Date:
12/24/2024
5
5555555
Great communicaction and keeping us updated
Amber Lee
Las Cruces
NM
Date:
12/24/2024
5
5555555
As a first time home buyer, everyone at Fairway made it easy by explaining every step, answering all of my questions and communicating well. It was effortless to get in contact with Ian or Bryan and they had the best attitude and customer service.
Jessica
Twain Harte
CA
Date:
12/24/2024
5
5555555
Communication,Friendly,Knowledgable,
Robert
Centennial
CO
Date:
12/24/2024
5
5555555
We had a very tight timeline . Mark explained our options and kept us informed throughout the process.
Maureen
Northlake
TX
Date:
12/24/2024
5
5555555
Mr. Tim got the job done. Straight to the point and was a man of his word. Made a difficult situation easy and was honest in every step of our home buying experience. Thank you.
Phillip Otis
Pahrump
NV
Date:
12/24/2024
5
5555555
When i needed you, and your team y'all were there for me and my family!
Daniel
Springfield
TN
Date:
12/24/2024
5
5555555
Everyone on the team made it great.
Ollie
Centralia
IL
Date:
12/24/2024
5
5555555
Complete communication, follow through, and an authentic desire to get the deal done for me. Nick was fabulous.
Russell W
Hurricane
UT
Date:
12/24/2024
5
5555555
The whole process from A to Z was very smooth and quick. Mike made everything seem very seamless.
Eduardo A
South Elgin
IL
Date:
12/24/2024
5
5555555
Chris went above and beyond to insure financing needs were met
Jeffrey
Kissimmee
FL
Date:
12/24/2024
5
5555555
Audrey was easy-to-reach, kind, PATIENT, and extremely knowledgeable! She was a true JOY to work with and an asset to your organization!
Larry Lorenzo
Hereford
TX
Date:
12/24/2024
5
5555555
Carole was always available and constant communication. Walked us through the process in a timely manner.
Monti D
Atmore
AL
Date:
12/24/2024
5
5555555
Very responsive and knowledgable.
Khristyne
Hot Springs
AR
Date:
12/24/2024
5
5555555
James was so kind and responsive - he was always willing to answer any questions we had and happy to guide us through the lending proces. We are very grateful for James and his entire team!
Kelly
Gallatin
TN
Date:
12/24/2024
4
4444444
I feel like my realtor and I had to reach out a lot to push the loan process
Kelli
Rochester
MN
Date:
12/24/2024
5
5555555
Dean was prompt, professional, and explained everything thoroughly, he was so easy to work with!!
Lynda M
Summerville
SC
Date:
12/24/2024
4
4444444
I got the Chance to finally own a house
Jason Scott
Unionville
VA
Date:
12/24/2024
5
5555555
Aaron and his team were incredibly responsive, competent, and made the home buying process very easy for us. We've been through a home purchase before and this transaction was significantly smoother thanks to the incredible team we had on our side.
Nelson
Chicago
IL
Date:
12/24/2024
5
5555555
Sarah was so great to work with. She was kind, personable, smart, and always quick to respond! Whenever I had a question she responded promptly. I never had to worry during my first time home buying experience working with Sarah. It was a pleasure.
Jordan N
West Bend
WI
Date:
12/24/2024
5
5555555
Everythin!
Henry M
Peoria
AZ
Date:
12/24/2024
5
5555555
Having Nate as a loan officer was great. He guided me towards the right direction
Kevin
Abington
MA
Date:
12/24/2024
5
5555555
Smart, problem solving team with great customer service.
Richard W
Pawleys Isl
SC
Date:
12/24/2024
4
4444444
Ashley was very helpful
William
Bonita Springs
FL
Date:
12/24/2024
5
5555555
Effective communication, good guidance throughout process, available generally at all hours for any questions
Aditya
Los Angeles
CA
Date:
12/24/2024
5
5555555
supetior guided support throughout the process
Fred
Middletown
OH
Date:
12/24/2024
5
5555555
Communication was timely and precise, and I know Baron was diligent in ensuring we received the incentive funds we applied for.
Danielle M
Baltimore
MD
Date:
12/24/2024
5
5555555
Trying to get a mortgage can be stressful but Dawn and her team take the stress away by having great communication. They answer all your questions promptly. Thank you!
Kelly
St Petersburg
FL
Date:
12/24/2024
5
5555555
I had a great experience with Joe and his team, everything was perfect. He is always ready and willing to help, available for any questions or concerns. He and his team are very prompt with everything, with Joe Correira, no time to waste. Thanks again and to all your staff.
Vanessa
Somerset
MA
Date:
12/24/2024
5
5555555
Mike and Naomi were extremely communicative throughout the process. Their knowledge of what the buyer experiences helped me in my home buying journey
Mark Thomas Roxas
Sanford
FL
Date:
12/24/2024
5
5555555
He kept in touch for the most part and explained the process
Francis Tommy
Hoschton
GA
Date:
12/24/2024
5
5555555
Tyler was extremely helpful during the entire process. He was very responsive and did everything he could to help me.
Anthony
Hatboro
PA
Date:
12/24/2024
4
4444444
I was a good experience
Vincent
Topeka
KS
Date:
12/24/2024
5
5555555
Dave went above and beyond to get this closed for me in a timely manner. He's very professional and mindful of how he helps his clients. I could not imagine going through this home buying process without him. He's not only my Favorite Mortgage Engineer he's my friend.
Joy LeShaun
Niles
OH
Date:
12/24/2024
5
5555555
Kyle was prompt and good at explaining things
Aubrie J
Grand Junction
CO
Date:
12/24/2024
5
5555555
Michael went ABOVE above and beyond in helping my wife and I wisely navigate the loan process and fought tooth and nail to make sure we had a better rate than we could have imagined .
Matthew Fritz
Columbia
TN
Date:
12/24/2024
5
5555555
David was 100% responsive and took the extra time to help me understand all the nuances of financing a home! He was patient with me and well, just plain great! You can hear his smile through the phone. That is something these days when we end up listening and responding to robots and canned menu options more than half the time when dealing with any company! Great customer service.
Donna Ann
Camano Island
WA
Date:
12/24/2024
5
5555555
Chad was quick to respond to answer any questions!
Haley Jo Anna
Haskell
AR
Date:
12/24/2024
5
5555555
Joey was great to work with and did a wonderful job guiding me through a very complex process that can be very daunting as a first time home buyer. Joey is the the man!
Nathaniel
Pingree Grove
IL
Date:
12/24/2024
4
4444444
It went smooth and you kept us informed throughout the proces.
Todd
Sioux Falls
SD
Date:
12/24/2024
5
5555555
Communication was clear. Any questions I had were answered promptly.
Henry
Fultondale
AL
Date:
12/24/2024
5
5555555
Quick communication, answered all questions, and was very prompt. Cindy made the whole buying experience wonderful
Kevin G
Kansas City
MO
Date:
12/24/2024
5
5555555
he was quick and able to get us pre approved
Ben
Cokato
MN
Date:
12/24/2024
5
5555555
Great communication and great service, very professional and helpful. THANKS!
Christopher
Kansas City
KS
Date:
12/24/2024
5
5555555
They helped to make our home buying experience easy and enjoyable and were very attentive!
Jessica
West Islip
NY
Date:
12/24/2024
5
5555555
Easy and efficient
Kelly
Jacksonville
FL
Date:
12/24/2024
5
5555555
Seemless process
Anthony M
Silverton
OR
Date:
12/24/2024
5
5555555
I appreciate working with professionals who gave their best when providing the services and of course at a timely fashion. Sara and her team went above and beyond to to assist my husband and I with the whole process, so we truly appreciate them!!!
Nehemie
Smyrna
DE
Date:
12/24/2024
5
5555555
Christina did my refi. She is friendly, very knowledgeable, always responded quickly, kept me updated at all times. Recommend her to everyone. Thank you!
Jeffrey A
Harwood
ND
Date:
12/24/2024
5
5555555
Very honest and straight forward during the process. Worked well with my family to meet our needs. All the information given to me was reliable and accurate.
William
Burlington
TX
Date:
12/24/2024
5
5555555
Responsive and respectful, and customer obsseded service.
Eyal
Missouri City
TX
Date:
12/24/2024
5
5555555
Your care and compassion
Jennifer S
Richards
MO
Date:
12/24/2024
5
5555555
It felt really wasy and every time I called and needed something the phone was answered. even when this all was happening over the holidays
Sarah
Riley
KS
Date:
12/24/2024
5
5555555
It was great to have a well organized and professional team to work with.
Jordan Paul
Jacksonville
FL
Date:
12/24/2024
5
5555555
We prefer a personal type of communication, someone who accepts our calls and answers our questions based on knowledge of our circumstances.
Cheryl E.
Richmond
VA
Date:
12/24/2024
5
5555555
A wonderful team of genuine people. I’m 26 with terrible credit and they treated me with respect and optimism, I now own a house with a very low interest rate at 26 years old. Dreams do come true, and fairway reminded me of that, so grateful I stumbled upon this company when I did, I was rejected so many times I almost gave up, but fairway worked a miracle for me and I couldn’t be more blessed
isaiah t
Date:
12/24/2024
5
5555555
I wanted a lower interest rate and I feel that we could've gotten that...
Xen
Arden Hills
MN
Date:
12/23/2024
5
5555555
Rob was a breath of fresh air compared to the other representatives that I talked to Regarding other firms . From the first interaction he was enthusiastic, tentative and proactive with me , even though I'm not a great loan candidate he explained all options and treated me with respect even though I'm a small fish compared to the average applicant. His positivity was infectious as I was beginning to lose hope after speaking to numerous other banks that would barely give me the time of day . His entire team was patient and informative through the somewhat long stretch of required application proces. I couldn't be more greatful for this man and what he does, I never thought at 26 with the credit I have ( it's not good) that's I would be able to buy a house , and I almost have up , but if i can do it, you can too,. the craziest part is fairways interest Rates are some of the best around right now. Thank you rob and thank you fairway , genuinely doing gods work out There ! If you're unsure of fairway , apply, you wont be unsure once you talk to one of thier amazing representatives. thank You fairway!
Isaiah D
Plattsburgh
NY
Date:
12/23/2024
5
5555555
Very professional, great communicator, worked hard to get me the best rate!
Thomas Michael
Boulder
CO
Date:
12/23/2024
5
5555555
Curtis made this process very easy and not stressful at all. I can't thank you enough for everything. I listened to all of your advice and it worked out greater than I could imagine. If and when I do this again, I am comeing back for you and your team! Thank you!
Kimberly
Virginia Beach
VA
Date:
12/23/2024
5
5555555
Your team was very good at communicating what to expect and was always willing to answer questions.
Gwen Elaine
Sun City West
AZ
Date:
12/23/2024
5
5555555
Mackenzie was very helpful with all of our questions and made this process easy and worry free. I will recommend her to anyone needing a loan.
Matthew
Edgerton
WI
Date:
12/23/2024

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Knoch
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers