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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555
The efficiency of the whole process was exceptional
John Michael
Fort Worth
TX
Date:
3/25/2025
5
5555555
Fast and easy to work with.
Juli
Casper
WY
Date:
3/25/2025
4
4444444
Quick to receive answers on questions we had. easy process for a first time home buyer
Mason Shane
Battle Ground
IN
Date:
3/25/2025
5
5555555
Debbie is a wonderful person and did an amazing job for us! She worked fast and closing was completed in 3 weeks. We also really appreciated her calmness throughout the process. I tend to be stressed sometimes, but Debbie made it so easy all the way through. We highly recommend her services and will tell everyone we know just how easy and flawless she made the process.
Dorothy Sue
Gower
MO
Date:
3/25/2025
5
5555555
Michelle was driven and thoughtful throughout the whole process. She was willing to think creatively to get the job done.
Michelle
Beaverton
OR
Date:
3/25/2025
5
5555555
You guys were just on top of everything and communicated with us through every step
Angelica Elzbieta
Tinley Park
IL
Date:
3/25/2025
5
5555555
Very personable,and knowledgeable.
Chanse
Portland
OR
Date:
3/25/2025
5
5555555
Good communication from the start to closing. No surprises. Everything went as expected.
Cory
Brandon
SD
Date:
3/25/2025
5
5555555
Brandon was very repsonsive and helpful in all aspects of the process. Would and will detinitely reccomend when the time arises.
Ross
Henderson
NV
Date:
3/25/2025
5
5555555
Brian and Ian were very helpful, attentive, and helped get us through the hoome buying process smoothly!
Cody
Sonora
CA
Date:
3/25/2025
5
5555555
we received excellent help and undived attention wirh all matters necessary to secure a sucessfull loan grant.
Peter M
Fort Lauderdale
FL
Date:
3/25/2025
4
4444444
Danny worked very diligently
Melanie
Houston
TX
Date:
3/25/2025
5
5555555
Peter was so knowlegable and patient with us. He answered any questions we had, which gave us the confidence in our decisions.
Blongshia
Colorado Springs
CO
Date:
3/25/2025
4
4444444
Quick process on the loan with responsibility.
Cheng
Saint Paul
MN
Date:
3/25/2025
5
5555555
Taylor was kind, patient, and super communicative! He fielded constant questions from me (and my mom) and made the process easy.
Audrey J.
Oklahoma City
OK
Date:
3/25/2025
5
5555555
Chris did a fabulous job walking me through the process and answering my phone calls / texts (even late in evening and weekends!) for questions I had as a first time home buyer. The entire team was very professional and quick to respond and made the process so easy! Major kudos to the team for making buying a home feel easy!
Leah Elizabeth
Charlotte
NC
Date:
3/25/2025
5
5555555
Team Tyrell's thoroughness, knowledge, support and constant communication was extremely appreciated.
Gregory L
Jacksonville
OR
Date:
3/25/2025
5
5555555
The whole process was very professional and went really smooth.
Bertha
Clarksville
TN
Date:
3/25/2025
4
4444444
Mine was a difficult loan to execute due to self employment and Tim worked with tenacity to get it done.
Mark
Buckeye
AZ
Date:
3/25/2025
5
5555555
Everyone communicated clearly through this process
Denise Charlotte
Crest Hill
IL
Date:
3/25/2025
5
5555555
I felt informed throughout the process, transparency of the process. I liked the initial meeting explaining the steps from pre-approval to purchase and the resources provided.
Lena
Madison
WI
Date:
3/25/2025
5
5555555
Jill and Micah were phenomenal and so easy to work with. they had great communication and always made sure to prepare and let us know if we needed to send or update anything . Alsways touching base and even reaching out with our realtor . Incredibly sweet and caring, detail oriented , and gracious!
Cierra
Ash Grove
MO
Date:
3/25/2025
5
5555555
The communication was top-notch. We didn't wonder where we stood during the process. We were ALWAYS in-the-know.
James DeWayne
Reyno
AR
Date:
3/25/2025
5
5555555
Tammy did a great job explaining the process and our options. She was very prompt at communicating with us if we had a question. She helped us through a very smooth closing. I would very much recommend!
Heather
San Saba
TX
Date:
3/25/2025
5
5555555
Matt and his team worked tirelessly through the extensive process of getting me my loan and DPA. it was a very lengthy process, and they were amazing!! I would definitely recommend him to anyone!
Cassidy
Fortuna
CA
Date:
3/25/2025
5
5555555
Your constant, clear, precise, and professional communication, and always you were willing to help us in getting a good deal! Thanks for everything you did
Shiu-mei
Malvern
PA
Date:
3/25/2025
5
5555555
Jenna is super friendly, and felt really honest! She was available for ALL of my questions, and we hit it off really well! She definitely is a "go above and beyond" type person!
Elizabeth Louise
Wexford
PA
Date:
3/25/2025
5
5555555
Communication, ease of process, I felt comfortable and confident through the multiple steps
Nero Bruno
Marana
AZ
Date:
3/25/2025
5
5555555
Great working with Jill
Nicolas
Ash Grove
MO
Date:
3/25/2025
5
5555555
Attention to detail and patience.
Joshua
Sandy Springs
GA
Date:
3/25/2025
5
5555555
Dave was super helpful and friendly the whole time, even though it wasn't an easy process he took a chance on us and kept us updated the whole time
Sonya G
Casper
WY
Date:
3/25/2025
5
5555555
Jacob is very communicative, helpful and very nice! This is our 2nd time doing a mortgage with him. Thank you Jacob
Laura Eileen
Dahlonega
GA
Date:
3/25/2025
5
5555555
Great communication and great explanation of everything going onband willing to answer any questions
Nicole Marie
Warren
OH
Date:
3/25/2025
5
5555555
Pretty easy and straight forward.
Scott M
Phoenix
AZ
Date:
3/25/2025
5
5555555
I had a great stress free experience since you and your team were so on top of things. Reaching out to help me keep track of deadlines and communicating with me regularly without being overbearing helped take a lot off my plate
Sunny
Tucson
AZ
Date:
3/25/2025
5
5555555
Your quick response to answer any and all questions!
Nancy Louise
Oro Valley
AZ
Date:
3/25/2025
4
4444444
I appreciate that everything was explained to us clearly, and we were given many options to decide what plan would work best for us.
Amanda Jane
Fort Collins
CO
Date:
3/25/2025
5
5555555
Clear communication, walked me through things step by step very thorough
Preston
Saint Paul
MN
Date:
3/25/2025
5
5555555
Ken and Lucas bent over backwards to get me and my wife into our new home they are just awesome and everyone else involved in the process couldn't of asked for a better crew
Shannon M
Salem
OR
Date:
3/25/2025
5
5555555
Jared and Nicki were very helpful and communicative!
Ashleigh A B
Portland
OR
Date:
3/25/2025
5
5555555
Made everything easy as a first time home buyer, and made himself avaliable anytime.
Jarred Joseph
Yorkville
IL
Date:
3/25/2025
5
5555555
I appreciate the personal and one on one encounters that allowed explanation and understanding of the loan process
Diana Afia
Houston
TX
Date:
3/25/2025
5
5555555
John and co-workers were very attentive to and accommodating of our needs. He often responded to questions after hours and on weekends. Very good service overall.
Nicholas
Tempe
AZ
Date:
3/25/2025
5
5555555
Communication, explainations with everything, which helped me feel more comfortable and confident as a first time homebuyer
Signe
Crystal
MN
Date:
3/25/2025
5
5555555
Everything about my experience was great!! JD makes you feel very comfortable and he explains everything in detail until you fully understand the whole process!
Angela
Chicago
IL
Date:
3/25/2025
5
5555555
You guys made it easy. Friendly.
Colby
Casper
WY
Date:
3/25/2025
5
5555555
everything worked out great, will recomme if someone comes to mind
Michael
Giltner
NE
Date:
3/25/2025
5
5555555
Garett was very knowledgeable and always available to answer our many questions.
Michael
Henniker
NH
Date:
3/25/2025
5
5555555
Easy process for a first-time buyer. Matt and Jill are extremely helpful, patient and understanding.
Alan
Grand Forks
ND
Date:
3/25/2025
5
5555555
Very helpful for a first time buyer and flexible with my work schedule.
Katherine
Leavenworth
KS
Date:
3/25/2025
5
5555555
Dana has great communication throughout the process and was very prompt and professional.
Eric M
Phoenix
AZ
Date:
3/25/2025
5
5555555
The time it took to complete was very quick. It was greatly appreciated.
Toni Steele
N Myrtle Bch
SC
Date:
3/25/2025
5
5555555
Helped me understand every step making it very easy and a quick thing not stressful and made sure i had everything needed
Samantha
Cheyenne
WY
Date:
3/25/2025
5
5555555
Absolutely flawless experience! The entire process was smooth, stress-free, and effortless. Justin was an outstanding communicator—always friendly, quick to respond, and incredibly clear every step of the way. I couldn’t have asked for better service!
Mickey C
Chandler
AZ
Date:
3/25/2025
5
5555555
The experience was great because Mark and his team were super attentive, knowledgeable, and well-organized. As a first-time homebuyer, I had a ton of questions, and Mark not only answered all of them but also shared extra info I didn’t even think to ask. His team was always on the same page, which made everything feel so smooth and stress-free. Their communication and structure really gave me confidence throughout the whole process.
Janice V
Spotsylvania
VA
Date:
3/25/2025
5
5555555
Her up front and honesty of the things that we need to do with down payments to paperwork.
Peter
Roy
WA
Date:
3/25/2025
5
5555555
Your willingness and flexibility to adapt to our changing needs, and for always being available!
Jason
Prescott Valley
AZ
Date:
3/25/2025
5
5555555
he pretty much walked us through the whole process witch made it easy
Tate C.
Oroville
CA
Date:
3/25/2025
5
5555555
Communication, internal coordination and walking through the process.
Josephine
Chandler
AZ
Date:
3/25/2025
5
5555555
Raquel worked so hard with us and was extremely helpful when it comes to explaining things when we had questions she was quick to respond. Especially when I had any doubts she gave me reassurance to make sure everything was in order and to date. She definitely helped and made this process as a first time homebuyer easy and everything went smoothly which we appreciate so much. Raquel was a great Loan Officer to work with and we would definitely recommend her to anyone who is interested in finding a home or any buisness matter !
Fatima
Blythe
CA
Date:
3/25/2025
5
5555555
Great communication. Very helpful and informative. Made the process super easy.
Temitope
Baltimore
MD
Date:
3/25/2025
5
5555555
From start to finish this purchase was smooth, efficient and very well communicated. It has been a really nice experience working with Sherry and her wonderful Team.
Lauren
Pottsboro
TX
Date:
3/25/2025
5
5555555
Very Communicative Very Kind and Informative Some of the best customer service I've experienced.
Matthew
Henderson
NV
Date:
3/25/2025
5
5555555
What made the experience great was the communication, they helped every step of the way.
Daniel
Northlake
IL
Date:
3/25/2025
5
5555555
Very easy and communication was awesome!
Allison
Granby
MA
Date:
3/25/2025
5
5555555
You were incredibly helpful, you answered all our questions, broke down the information, stayed on top of everything, and didn't rush us through calls.
Amy
Indianapolis
IN
Date:
3/25/2025
5
5555555
Linda was more than easy to work with and her team was amazing, helping us every step of the way no matter the time of day. We could not have asked for a better team for our first time home buying journey.
Levi
Date:
3/25/2025
5
5555555
Same as what y did
Thomas R
Indianapolis
IN
Date:
3/25/2025
4
4444444
Communication was the key!
Carl E
Avon
IN
Date:
3/25/2025
5
5555555
Jon was very helpul and kept me well informed throughout the whole process from the first call to the closing day. He made everything super easy and kept everything moving fast which helped us close early! and the app is awesome and makes uploading documents easy . loved the fact that a lot of documents were e-signed for closing day. The whole experience was 5 stars! Thank You Jon !
Juan Carlos
Temple
GA
Date:
3/25/2025
5
5555555
Kristina was amazing to work with. She is knowledgeable, she ensured we understood everything and was very helpful through the whole process.
Angela M
Brownsburg
IN
Date:
3/25/2025
5
5555555
Very nice online website and mobile app to upload document and keep track of the process. Clear communication from Nick that help smooth out the process.
Anh
Pleasanton
CA
Date:
3/25/2025
5
5555555
I was kept very informed of the entire process from start to finish and Dianne couldn't have been more patient and helpful. She answered all of our questions and was always willing to help at any time.
Steven Franklyn
Ocala
FL
Date:
3/25/2025
5
5555555
Great communication and excellent knowledge. Thx for everything
Levent
Bradenton
FL
Date:
3/25/2025
5
5555555
Everyone at Fairway have been professional, friendly, prompt and pleasant to deal with. Team Fairway, JOB WELL DONE! THANKS AGAIN!
Kurt William
Goodyear
AZ
Date:
3/25/2025
5
5555555
communicative
Bryan J
Belleville
NJ
Date:
3/25/2025
5
5555555
Good response time and very helpful explanations
Mark Leonard
Olathe
KS
Date:
3/25/2025
5
5555555
Great communication, and I always felt like Marie and her team were working hard to get me the best results possible. As an older first time home buyer I always felt informed and comfortable with the process. I would definitely recommend Marie and team to eve! Thank you so much!
Teresa
Lake Mills
WI
Date:
3/25/2025
5
5555555
Kept me informed throughout the process. Made the experience easy to work through.
Richard C
Rochester
NH
Date:
3/25/2025
5
5555555
The process was clear, we didn't feel confused about the intricacies or when we did, we felt comfortable asking questions. Steve never talked about things like we "should know them." Steve also made the effort to see us in person at our signing which was nice and helped ground the experience.
April Leigh
Portland
OR
Date:
3/25/2025
5
5555555
My experience with Michelle Beamer was great. My experience with the Mortgage Underwriter with Clear Edge was horrible!! This underwriter was borderline incompetent. This loan would not have closed without the great help of Michelle Beamer and her team.
Benjamin Edward
Charlotte
NC
Date:
3/25/2025
5
5555555
Randy is great to work with and was so helpful!
Morgan
Kansas City
MO
Date:
3/25/2025
5
5555555
Tracy was very communicative and willing to answer my questions, especially as a first time home buyer. She was willing to work with me when adjusting rates and estimates which was helpful in mapping out my finances.
Wais
Fishers
IN
Date:
3/25/2025
5
5555555
Tami was so excellent to both my wife Michelle and me! Tami's Mortgage education at the beginning was super transparent, better than most Mortgage education that I've seen in the past. Even offering it from the start, I've not seen or advertised it from another Mortgage company before. Keep this in your program always because this education sets up the borrower for financial success! Tami also delivered this loan in literally 8 days! That's incredible and allowed us to complete a very quick 3 weeks close time on our new home. Thank you Tami! We look forward to being repeat customers with either you or another Fairway representive.
Steven
Olathe
KS
Date:
3/25/2025
4
4444444
Bill was and is still very helpful!
Murray James
Crescent City
CA
Date:
3/25/2025
5
5555555
Helpful all the
Travis B
Clinton
IA
Date:
3/25/2025
4
4444444
Great help, very informational! Such a big help
Michelle
Indianapolis
IN
Date:
3/25/2025
5
5555555
Brian was super friendly and comminicative. He made the process so easy!
Kelcie
South Jordan
UT
Date:
3/25/2025
5
5555555
Jose is very helpful and a very good person to work with
Jesus
Rio Rico
AZ
Date:
3/25/2025
5
5555555
I have my beautiful house and working greet
Jose Celso
Roanoke
VA
Date:
3/25/2025
5
5555555
felt at ease working with Kim
Andre Damon
Longbranch
WA
Date:
3/25/2025
5
5555555
We felt very comfortable with everyone involved
Crystal
Longbranch
WA
Date:
3/25/2025
5
5555555
Ollie and his team did a fantastic job of ensuring I had everything I needed throughout the process. Any questions or confusion I had was quickly met with knowledgeable, helpful responses and solutions.
Kegan
Columbia Heights
MN
Date:
3/25/2025
5
5555555
Kristi did extraordinary in assisting my wife and I in the purchase of a new home. Having to manage the entire process remotely, she did not let a single thing lapse, and the service was just as outstanding. She spent time working through multiple options of financing and packages that enabled us to make an educated decision that we felt comfortable with in the end.
Edward
Tyler
TX
Date:
3/25/2025
5
5555555
Excellent service, very informative and helpful walking us through our first house purchase!
Alexander James
Sonora
CA
Date:
3/25/2025
5
5555555
Just very stressful
Christina
Fox Lake
IL
Date:
3/25/2025
5
5555555
He took his time to explain step by step he made the whole process easy and stress free
Evelyn
Northlake
IL
Date:
3/25/2025
5
5555555
..............
Janeen
Killeen
TX
Date:
3/25/2025
5
5555555
I very thankful for all the support and help that Luis gaves to me and my wife to understanding every single part of this journey. I felt really good knowing that someone looked the best options for my.
Saul
Dekalb
IL
Date:
3/25/2025
5
5555555
Dana is amazing!! We decided to go with her because she wasn't trying to sell us something, she was helpful and educated us on things we were going to experience over the course of buying a home. She made herself readily available when we had questions or concerns. She also recommended a great realtor who, worked well with us and Dana to help us buy our home that we love. The team Dana works with at Fairway was extremely efficient too. The app is also a nice touch , very user friendly and made things easy for us to find and complete in a timely manner, which was so important in this process.
Amanda
Aurora
CO
Date:
3/25/2025

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Todd Gavinski
Chief Financial Officer
Michael Blake
President of Capital Markets
Julie Fry
Chief HR Officer
Haley Parker
Chief Business Development Officer
Paola Kielblock
President of Retail Products
Louise Thaxton
AWI CEO and Branch Manager
Randy Allen
Chief Information Officer
Joy Johnson
Chief Strategy Officer
John Hotchkiss
Chief Risk Officer
Sherri Anderson
CEO Fairway Cares
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Kathleen Wenzel
‪SVP Conventional Underwriting Manager
Angie Alvaro
‪SVP Government Underwriting Manager
Lynn Marino
‪SVP Credit Policy

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level by encouraging employees to volunteer and help their local communities.
Fairway Careers