You communicated the entire process and made it easy

Close personal contact and regular updates

Lynn and the whole team made this experience move very smoothly! We appreciate all the hard work that went into us getting our very first home!! Everyone has been so kind to us! Thank you Fairway Mortgage!!!

Simple answer.. Terry

Communication and support

Lacy was great to work with throughout the mortgage process! She was very helpful, easy to communicate with, and made sure we were taken care of every step of the way. She also helped us lock in our interest rate while the market was changing quickly, which we really appreciated. Buying a home can be stressful, but Lacy made the financing side of things much easier. I’m grateful for all her help and would definitely recommend her to anyone looking for a great loan officer!

Samantha is warm and personable, professional, helpful, and encouraging. It was incredibly easy to work with her and I felt supported the whole way through!

Quick, prompt, and explanatory

My husband held conversations with Jackson however my few interactions he could not have been any more polite and helpful

Ben was always available to answer any questions we might have had.

She's great!

Shayn is the great he help me really good

Shayn made the process very easy, and we are very grateful to have worked with him and Fairway

We had an amazing experience working with Ali. She answered all our questions and was always available. We were so grateful that she had the patience of working with us for two years! She didn't just help us look into buying a house, she made sure we got the perfect timing to buy it.

No actually I make a mistake I pressed the wrong one My ex was amazing

Sarah was very knowledgeable and in constant communication throughout the process. We really enjoyed the process.

Other than my brother in law trying to hold up the entire process, Mike and team did great.

Constant communication and updates

Justin and team are fantast which why we have used them multiple time. We wouldn't go anywhere else.

Chad was very quick to reply to any concerns/questions. He was also very patient and thorough in walking us through the process as new homebuyers!

Great guidance and communication. Made the mortgage process very easy.

No issues is great.

All I had to do was sign the papers.

Ease of communication and Transparency

Everything

I cannot say enough great things about Audrey Castillo and her team at Fairway Mortgage! As a Realtor, communication is EVERYTHING, and Audrey and her team truly go above and beyond. My clients and I knew exactly what was happening every step of the way, and we never had to chase down an update or wonder where things stood. They were proactive, organized, and ahead of the game throughout the entire transaction. We even received our clear to close EARLY, which is always music to a Realtor's ears! Having a lender who not only takes great care of your clients but also makes the entire process easier for everyone involved is invaluable. Audrey and her team absolutely delivered! Looking forward to many more smooth closings together!

What made the experience great was that my brother does not know anything about computers and you let my sister work with you and work around her schedule to keep things moving. I really appreciate that.

Ty Phan was so responsive .

Darin was fast at responding, helping us get our approval done in such a short notice, very thoughrough, would reccomend Darin to anyone looking for a loan!

Fairway (Carlee & Lisa) are the only people I will work with when it comes to buy or refinancing a home. I have used them twice now and its been such a smooth, quick, painless process. I highly recommend!

I think Kim providing the financial breakdown of everything and then continuous checkups. The home buying process can be really stressful, especially when you don't know how much money is needed and where that money is going, and Kim was able to provide an excellent breakdown and overview of the cash to close and then monthly payments.

great communication

I appreciated all the communication, the willingness to explain things, and the feeling that Chris was truly on our side in the house buying market, not just to get as much money . It was definitely a plus to feel like sone has your best interest in mind

not applicable

Great communication and prompt answers to questions as well as being very helpful and knowledgeable.

The communication from start to finish was very clear and easy to understand. As first time home buyers the whole process can feel overwhelming and complicated however Shea and his team made it feel like a breeze.

He was very patient with my situation, which was very difficult. He never gave up. What an awesome man.

Working with Tu and Brent was a pleasure

Clear communication and realistic timelines.