Up front communication allowed us to execute a plan despite work occupying more of my time than expected during the process. Timely reminders when we were delaying more than we should have allowed close to happen as scheduled.
Charles
Gurnee
IL
5
Customer service, promptness to reply
Necah Cannon
Leander
TX
Date:
3/29/2026
5
Great communication and customer service
Adrian
Overland Park
KS
Date:
3/29/2026
5
James listens
Jack
Surprise
AZ
Date:
3/29/2026
5
Garrett was very professional but extremely personable! He talked me off a cliff several times during the building a new home process!!!
Dody
Valparaiso
IN
Date:
3/29/2026
5
First time home buyers. Explained things so we would understand. Quick at responses and running numbers to see what we could afford.
Anna Elizabeth
Overland Park
KS
Date:
3/29/2026
5
Really helpful, honest, and straight to the point. Very informativ, fast, professional and polite.
Nathan Lee
Lakewood
WA
Date:
3/29/2026
5
Good communication and financial advice planning
Michael John
Sammamish
WA
Date:
3/29/2026
4
Good communication
Ross
Lemon Grove
CA
Date:
3/29/2026
5
Knowledgeable loan officer and back room staff
Lawrence
Mount Pleasant
SC
Date:
3/29/2026
5
Great response time and keeping us updating
Travis
Hibbing
MN
Date:
3/29/2026
5
Experience and epertise
Joshua
Holden
MO
Date:
3/29/2026
5
Very attentive service
Lisa K
Denver
CO
Date:
3/29/2026
5
Scott Jacobs was available and willing to lend a hand whenever I needed help or clarification. Though I am new to home buying, he helped prevent me from feeling completly lost.
Jessica
Alpharetta
GA
Date:
3/29/2026
5
Steven was absolutely wonderful to work with in the process of buying my first home. He was approachable and always willing to answer my questions. He is reliable in promptly responding to texts, phone calls, and emails. It is obvious that Steven genuinely cares about the work he is doing and wants to help you achieve your goal of purchasing a home.
Claire
Bloomington
MN
Date:
3/29/2026
5
Chris and his team were great to work with. He was able to answer any questions I had regarding the loan process. They were quick to respond and always available when needed.
Nicole
Harrisburg
PA
Date:
3/29/2026
5
Mark and Liberty we incredibly responsive and heped get over some last minute hurdles that could have ended the deal. Very responsive!
Brian Ronald
Denton
TX
Date:
3/29/2026
5
Lou worked hand-in-hand with us. Gave great advise. Understood our situation and helped minimize financial impacts. Smooth closings.
Jeffrey Keith
Milton
GA
Date:
3/29/2026
5
What made it great all my questions were and rig by away. I felt comfortable through the whole process and applying for a house was easier than I thought thanks to Evan and everyone from Fairway.
Marco Antonio
Dalton
GA
Date:
3/29/2026
5
Nick was very easy to communicate with. Nick explained every step, the process of how Fairway mortgate works, very quick in responses and never a surpise! Nick made the process seamless!
Jamie
Esko
MN
Date:
3/29/2026
5
Great communication and a quick process made this an excellent experience.
Helen M
Scottsdale
AZ
Date:
3/29/2026
5
Lori is always available and takes time to explain things when necessary.
Lisa M
Selbyville
DE
Date:
3/29/2026
4
Appreciate Nathan and Team working hard to get loan approved and working with lenders to get this done. It was overall smooth experience, and pleasant to do business with.
Ronald T
Crystal River
FL
Date:
3/29/2026
5
Attention to detail, regular status updates and personal focus made the process go exceptional for us.
Lewis
Raymore
MO
Date:
3/29/2026
5
Jimmy worked tirelessly on our home purchase. We had two houses fall through before the final "one" and he just kept working so hard for us!
Tabitha
Buckeye
AZ
Date:
3/29/2026
5
Straightforward and good communication
Jared
Hastings
MN
Date:
3/29/2026
5
Jim and Maddy were so helpful, knowledgable, and communicative through the entire home buying process. They went above and beyond to make this a smooth process for us as first time home buyers. We would happily recommend Jim and his team!
Sydney
Portland
OR
Date:
3/29/2026
5
Cheryl made the process of purchasing a home easy, she was very knowledgeable and made the entire process seamless. I highly recommend using Cherly for your home buying experience.
Daniel
Watford City
ND
Date:
3/29/2026
5
The care and expertise that Barry provided me and my family were nothing other than exemplary.
Rochelle P
Upper Marlboro
MD
Date:
3/29/2026
5
Start to finish was smooth and there was no stress!
Amber
Puyallup
WA
Date:
3/29/2026
5
JJ was very helpful and made the whole process as smooth as possible.
Crosby W
Belton
MO
Date:
3/29/2026
5
Kelly was exceptionally helpful, knowledgeable, and available anytime I had questions. Absolutely wonderful experience!
Rachel Peplinski
The Woodlands
TX
Date:
3/29/2026
5
Very helpful and easy to work with
Justin T
Mc Louth
KS
Date:
3/29/2026
5
Tanya and her team were great to work with. They got my clients loan approved, appraised and closed in 3 weeks. If you don’t like waiting I highly recommend Tanya and her team.
Jill
Date:
3/29/2026
5
Excellent proactive communicatio.
William
Huntley
IL
Date:
3/29/2026
5
clear and presice communication, making the proces very easy
Dawson R
Cheyenne
WY
Date:
3/29/2026
5
Karen has always been very responsive starting with our initial loan (where most of the work was done from another state) and again when we refinanced under the IRRRL program.
Daniel
Bolivia
NC
Date:
3/29/2026
5
Bryan made the process very easy. He was helpful and quick to respond to questions we had.
Dustin
Vadnais Heights
MN
Date:
3/29/2026
5
Bryan was very communicative about the whole process and made us feel confident that everything was in good hands.
Samantha
Vadnais Heights
MN
Date:
3/29/2026
5
Outstanding responsiveness and lots of patience with answering my questions.