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5

Stars

5555555
Date:
8/27/2026

Featured Review

Honestly, it was listening to our immediate needs and then supporting us beyond that, really I felt like your whole team had our back throughout the whole process, including a post 5pm Saturday night call about an offer. Can't speak highly enough!

Patrick
Lake Mills
WI
5
5555555
Nothing you guys were awesome excellent service and fast communication. Would refer Mike to anyone I know
Jeanette
Wilson
MI
Date:
8/27/2026
5
5555555
Jess was available, helpful and seemed like she actually cared. She was so kind as to get us a present when we finally closed after failing with the first attempt.
Terrence
Milford
CT
Date:
8/27/2026
5
5555555
Linda was amazing she help us in every way possible
Christopher
Sneads
FL
Date:
8/27/2026
5
5555555
Nathan always responded quickly and went out of his way to help with everything I needed
Rae
Woodlawn
IL
Date:
8/27/2026
5
5555555
Lucas McGary made the mortgage process as easy as possible. He provided answers promptly and gave great advice. He guided the process along one step at a time and never let it be overwhelming. Thank you, Lucas!
Angela
Providence
RI
Date:
8/27/2026
5
5555555
Heather is very knowledgeable and was great at keeping me up-to-date on everything throughout the entire process. She always answered my questions very quickly and made sure I understood all of the documents.
Kelly
Marshall
WI
Date:
8/27/2026
5
5555555
Zach makes the experience better
Steve
Rison
AR
Date:
8/27/2026
4
4444444
Matt was always available to discuss anything sometimes I felt like the numbers were explained too quickly and just verbally. I didn't see anything on paper so I had to rely on what I had jotted down or remembered
Nancy
Minneapolis
MN
Date:
8/27/2026
5
5555555
Timely updates via email, text, and phone call. Diane and Serci were both super knowledgeable and patient as they explained the process to us and answered our many questions.
Renee
Lawrence
KS
Date:
8/27/2026
4
4444444
Steve was very responsive. The problem is the process. I believe a detailed checklist of the items that will be asked for with a 'clear' description of why AND when it is needed would be helpful. Get rid of your app, this process is very uncomfortable and having a person who is helping to walk through it would be better. Might be worthwhile for Steve to have people (like me) be able to sit down and fill out everything at once. The piecemeal process was frustrating.,
Karen
Prescott
AZ
Date:
8/27/2026
5
5555555
Jennifer made the entire mortgage process such a positive experience for us! She was able to get us approved at a great rate and was incredibly helpful every step of the way. No matter what time of day we texted her, she was always quick to respond and made sure all of our questions were answered. She made what could have been a stressful process feel smooth and manageable. We truly appreciate everything Jennifer did for us and would highly recommend her to anyone looking for a mortgage professional. We couldn’t have asked for a better person to guide us through the process!
Morgan
Star City
AR
Date:
8/27/2026
5
5555555
Attention to detail and his time he spends explaining every step of the process.
John
Morehead City
NC
Date:
8/27/2026
5
5555555
Nicole was awesome! Helped us through the process and kept us informed every step of the way.
Scott
Mazama
WA
Date:
8/27/2026
5
5555555
Always available to answer all our questions, made the process as smooth and easy as possible, wonderful people to work with.
Joe
Robinson
TX
Date:
8/27/2026
5
5555555
Megan was very helpful. She explained everything to me in deatail an was always avalible to help and answer my questions.
Sarah
Calera
AL
Date:
8/27/2026
5
5555555
The whole process was smooth and easy. Buying a new home could be very overwhelming but Susan made the process so easy and sufficient.
Inderjeet
Deer Park
NY
Date:
8/27/2026
5
5555555
Between the first-trimester sickness and my father-in-law's passing, you made everything stress-free and seamless!
Samantha
Pike Road
AL
Date:
8/27/2026
5
5555555
The electronic document exchange processs and the staff who are willing to address any questions or concerns.
William
Shawnee
KS
Date:
8/27/2026
5
5555555
Cam was amazing to talk to throughout my lending process. He was always available to answer my questions and made me feel comfortable. He definitely took my best interest to heart and listened to me. i wouldnt want to work with anyone else. Thanks Cam!
Michelle
Indian Land
SC
Date:
8/27/2026
5
5555555
Kimberly made this so easy and effortless and answered all of our questions
Chelsy
Valley Falls
KS
Date:
8/27/2026
5
5555555
I cannot recommend her enough! I’ve worked with her on multiple transactions, and she has been absolutely incredible every single time. As a business owner, my financial situation isn’t always the most straightforward, and she consistently goes above and beyond to navigate every complication, find solutions, and get the deal done. She is knowledgeable, responsive, persistent, and genuinely cares about her clients. There have been situations where I honestly don’t know if another loan officer could have pulled it off, but she always finds a way. I trust her completely and wouldn’t use anyone else for my lending needs. If you want someone who knows what they’re doing and will work tirelessly to get you to the closing table, she is the one. Five stars doesn’t feel like enough!
Kimberly Heywood
Date:
8/27/2026
5
5555555
We have been working with Sara for over 10 years with two home purchases and 4 refis. I would never trust anyone else with a mortgage and refi. She is incredibly knowledgeable and equally as patient. I trust her with all of my friends and family.
Dre Dykast
Date:
8/27/2026
5
5555555
I am a Real Estate Broker and I have been using Sara as my preferred lender for 8+ years and have nothing but great things to say about her and the way she treats our clients. Extremely smart, responsive, punctual and empathetic to everyone's needs. I strongly recommend Sara to anyone looking for a new home mortgage or to refinance.
Nate Knight
Date:
8/27/2026
5
5555555
Robin was great. She has excellent communication skills and she is always on top of things. She always got back to me in a fast and timely manner if I needed help with anything. She is one in a million. Customer service is hard to find now days. We so much appreciate you.
Darbie
Maricopa
AZ
Date:
8/27/2026
5
5555555
Erik is AWESOME! He made the process seamless and easy for us and will definitely refer him to others for his services!
Charles
Marietta
GA
Date:
8/27/2026
5
5555555
The reality is that these moments can be stressful and overwhelming on their own- but Mr Koonce and the Fairway team dont make it feel that way. They help navigate each step, there isnt judgement about circumstances, but support and solutions to help guide your own planning. I cant recommend the team enough, Im very grateful for their expertise and support!
Scott
Catonsville
MD
Date:
8/27/2026
5
5555555
Very helpful, responsive, and made the whole process smooth and easy. Highly recommend!
Dina
Date:
8/27/2026
5
5555555
Megan and her team were very responsive and patient. No matter the time she would respond and explain any questions I had
Michael
Oak Forest
IL
Date:
8/27/2026
5
5555555
Superior service! Thank you, Alisa, for all your help! Looking forward to working with you on the next one!
Terri Shepherd
Waco
TX
Date:
8/27/2026
5
5555555
He was there for us every step of the way, answered all of our questions, and helped us find the best loan option for our family. He made the whole process feel so much easier and was always helpful and patient.
Samantha
Fontana
CA
Date:
8/27/2026
5
5555555
Very communicative and available for all questions. Explained things clearly, organized process and emails every step of the way. I felt taken care of and assured we knew what was happening at all times.
Cassandra
Austin
TX
Date:
8/27/2026
5
5555555
Tom is knowledgeable, responsive, and reliable. His efforts made this a smooth and successful process for us.
Kevin
Bridgewater
NJ
Date:
8/27/2026
5
5555555
Karen made the entire mortgage process incredibly easy from start to finish. She was responsive, knowledgeable, and always kept us informed about what was happening and what we needed to do next. Buying a home can be stressful, but Karen made the financing piece feel seamless.
Charlotte
Raleigh
NC
Date:
8/27/2026
5
5555555
Rob and Sarah are the best! So thorough, communicative, and knowledgeable about the entire process. This was the second time we worked with the Fairway team, we are really pleased with how quickly and smoothly our closing went.
Jessica
Seattle
WA
Date:
8/27/2026
5
5555555
Phil was very pleasant to work with. He tookthe time to ansewer our questions and made suggestions that were very helpful.
Becky
Blue Springs
MO
Date:
8/27/2026
5
5555555
Jenna helped me throughout the process. Made everything easy and smooth. Much appreciated.
Chauncey
College Park
MD
Date:
8/27/2026
5
5555555
Darrin and his staff were very pleasant to work with. Knowledgeable and quick to respond to our questions or concerns.
Scott
Delta
CO
Date:
8/27/2026
5
5555555
Great communication!
Brandon
Smyrna
GA
Date:
8/27/2026
5
5555555
Excellent communication and service
Pedro
Lake Villa
IL
Date:
8/27/2026
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Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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