Very informative and helpful. I don't understand why we had to complete a survey of personal info like our favorite things.
Rachel
Fultondale
AL
5
From the very beginning, Norionna was clear, helpful, and prompt in her communication with me. Everything I needed to provide was explicitly outlined, and when i I hard questions, she was quick to answer.
Jeffrey
Muscle Shoals
AL
Date:
7/4/2026
5
Kevin was attentive and answered every question we had even when things were not going so great.
Nathan
Cheyenne
WY
Date:
7/4/2026
5
the whole team with Tim leading it... went above and beyond... i cannot thank them enough.. I know they worked many hours after closeing time and I truley appreciate it.
David
Valdese
NC
Date:
7/4/2026
5
Tim was very responsive and willing to help us out when things didn't exactly go as planned.
Annika
Salina
KS
Date:
7/4/2026
5
Your customer service and constant response to messages
Cecilia
Deerfield Beach
FL
Date:
7/4/2026
5
My loan officer made it great
Ella
Portland
OR
Date:
7/4/2026
5
Everything
Nicholas
Akron
OH
Date:
7/4/2026
5
My experience was great from the first phone call to the last call after the closing. Everyone was polite, professional, and provided the best service and treated my case individually vs. like all others.
Tracy
Colorado Springs
CO
Date:
7/4/2026
5
Everything was smooth and Lori made the whole experience from beginning to end amazing!
Julianne
Medford
NY
Date:
7/4/2026
5
Collin was extremely professional and he made everything so easy...
Jeremy
Ammon
ID
Date:
7/4/2026
5
PJ went above and beyond to keep up informed and in the loop, even when the news wasn't great.
James
Danville
VT
Date:
7/4/2026
5
Great experience! Shelley was beyond helpful!
Kathy
Lantana
TX
Date:
7/4/2026
5
Great communication
David
Pike Road
AL
Date:
7/4/2026
5
good communication and quick responses! Carmen was very helpful in steering us in the right direction and making sure everything moved as smoothly as it could.
Cheyenne
Sweet Home
OR
Date:
7/4/2026
5
great communication
Dillion
Walnut Cove
NC
Date:
7/4/2026
5
Quick responses and attentiveness to customers.
Morgan
Burnsville
MN
Date:
7/4/2026
5
Zachary was absolutely wonderful to work with! He was professional, knowledgeable, responsive, and made the entire loan process feel smooth and manageable. He was always available to answer my questions and kept me informed every step of the way. I truly appreciate all of his hard work and highly recommend him!
Devrae
Riverdale
MD
Date:
7/4/2026
5
Communication with Lacy and the team was always present and continuous. All my questions were answered, and all items were addressed in a timely fashion.
Julia
Overland Park
KS
Date:
7/4/2026
5
Working with Nick was great, he was very clear and able to communicate at all times which made us trust Nick with our loan process.
Jennie
Savage
MN
Date:
7/4/2026
5
Heather was super responsive, day or night,and I always knew what was expected of me to keep things rolling. She was great at communicating all the steps and the status of the process plus she has a kind and professional personality. She's very, very easy to work with.
Kristine
Madison
WI
Date:
7/4/2026
5
She was very helpful. Everything thing went well
Angel
Blythe
CA
Date:
7/4/2026
5
It was so easy, clear
Ruth Patricia
New Bedford
MA
Date:
7/4/2026
5
Timely closing
Syeda
Middletown
DE
Date:
7/4/2026
5
LINDA and her team! They are the best! They dealt with a curveball and hit a home run. Will recommend Fairway Linda to all
Nathan
Fremont
WI
Date:
7/4/2026
5
Katie patiently and thoroughly explained everything in the Closing Disclosure
Daniel
Waltham
MA
Date:
7/4/2026
4
Had problems with other, agencies
Edward
Phoenix
AZ
Date:
7/4/2026
5
Jack is very knowledgeable anout the reno loan and mortgage transfer process. Jack's experience and accesiblity made an otherwise unpleasant experience bearable.
Daphne
Westchester
IL
Date:
7/4/2026
5
It was really easy uploading documents online and communication with bill was great thank you again
Sergio
Cave Junction
OR
Date:
7/4/2026
5
Scott promised us a two week of closing our fist home and he did deliver. He stayed on top of what documents are needed from us to be able to closed our home in such a short time. He is awesome!
Angela
Portland
OR
Date:
7/4/2026
5
Thank u for your job well done, so thankful for u
Chad
Las Vegas
NV
Date:
7/4/2026
5
Very fast turnaround on most things. The company pulled through when we needed them most.
Andrew
Savage
MN
Date:
7/4/2026
5
Super responsive and answered anything questions I had during the process, super kind as well. Thank you!
Madison
Grand Saline
TX
Date:
7/4/2026
5
Great communication from beginning to end. Got us the loan and closed within 60 days with very good terms. Was able to navigate the demands of a VA loan. Highly recommend
Robert
Thatcher
AZ
Date:
7/4/2026
5
We were able to get ALL of our questions answered in the timeframe needed. When exogenous situations arose, Diane's team demonstrated their remarkable abilities to resolve them. We've experienced those situations with other lenders but never felt that they cared about our timeframe for resolution. This was not our experience with Diane's team. They care. They are down to earth and a pleasure to work with.
DANIEL
Lawrence
KS
Date:
7/4/2026
5
Excellent communication every step of the way and everyone on the team was incredibly kind and helpful!
Alexandra
Craig
CO
Date:
7/4/2026
5
Everyone I dealt with was very friendly and helpful.
Donna
Taylors
SC
Date:
7/4/2026
5
Madeline was very on top of everything and had great communication, she was able to close fast and would highly recommend her to others in the future!
Nicholas
Lawrenceburg
TN
Date:
7/4/2026
4
Lisa's up front communication and knowledge about the process
Jacob
Dahlonega
GA
Date:
7/4/2026
5
buying A home is stressful. But what takes away the stress is a team who is passionate Joanna and her team have great time managment skills , are always availabl, and laslty treat their clients like family. Over all they over exceed to bring quality service