Buying a home is stressful enough without having to worry about whether your mortgage application is actually moving forward. After losing more than a month with a previous mortgage broker, I was under significant time pressure and had already seen interest rates increase because of the delays.
My experience with Sandy and the Fairway team was the complete opposite.
Instead of making big sales promises or trying to impress me with “too good to be true” offers, Sandy focused on what really mattered: clear communication, professional guidance, and getting the job done. Every step of the process was documented, the online portal made it easy to track exactly where my application stood, and I received frequent updates from Sandy and her colleagues. I never had to wonder what was happening.
Most importantly, the loan application moved incredibly quickly. Within just a few days, all required documents had been collected and processed, underwriting was completed, and we were on track to close as quickly as possible. Even though market interest rates had increased during the time lost with my previous broker, Sandy helped secure a financially sound mortgage and ensured everything stayed on schedule.
Now that everything has closed, the financing is exactly as it was explained to me. The monthly payments match the estimates, there were no surprises, and the entire process was transparent from beginning to end.
If you’re shopping for a mortgage, my advice is simple: don’t choose someone based on smooth sales talk or promises of impossible rates. Choose someone who communicates clearly, keeps you informed, and actually delivers.
Thank you, Sandy and the Fairway team, for turning a very frustrating experience with another broker into a smooth and successful one with Fairway. I couldn’t be more happier and satisfied.
DEFINITELY RECOMMEND!!