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5
5555555
The service is outstanding and you have always gone above and beyond to make the process work in the customers favor Great job as always
James Dean
Sussex
WI
Date:
10/31/2025
5
5555555
Brandi and Taylor are an amazing team!! They gave us regular updates, and let us know what to expect every step of the way. Brandi also put together paperwork and started watching for the best time for us to refinance starting the day we were eligible! I will definutley use Brandi in the future, and recommend her and her team to any friends or family members looking to purchase a house in the future .
Jessica
Spanaway
WA
Date:
10/31/2025
5
5555555
Great communication, updates, and a friendly approach.
Jennie
Denver
CO
Date:
10/31/2025
5
5555555
This being my first time purchasing a home, I knew nothing. Nicole was there to answer my questions anytime I had any even when I asked the same questions several times just so I made sure I had it correct. She was a great guidance for me and if I needed help again in the future, I'd work with her in a heartbeat!
Jamie Lynn
Ontario
NY
Date:
10/31/2025
5
5555555
Fast, on the ball, personal
Gloria Jewell
San Antonio
TX
Date:
10/31/2025
5
5555555
Good people
Claud H.
Hoover
AL
Date:
10/31/2025
5
5555555
Everyone was very helpful in each stage of our loan process. Scott and Taylor were very good at follow up snd answering all of our questions. They were there through the entire process. Couldn't have bren a better experience! .
Virginia E.
Hoover
AL
Date:
10/31/2025
5
5555555
The fact that we were dealing with a great person
Daniel L
Carlton
OR
Date:
10/31/2025
5
5555555
Prompt response time and friendly communication.
Thomas
Dickson
TN
Date:
10/31/2025
5
5555555
Mindy Lakes was thorough and with extreme patience guided me thru the whole process from beginning to end. I never had to guess or assume anything. She made the experience very easy to understand. I am truly grateful. M
Mariann
Hamilton
OH
Date:
10/31/2025
5
5555555
Steve is so professional, efficient, eloquent, and kind. He shows not only a responsible attitude for making a deal but also a passion for working with people. We love his talk about economics and how much he knows about what is going on in the world right now.
Junzi
Tucson
AZ
Date:
10/31/2025
5
5555555
Detailed descriptions of options and offered terms that met our specific circumstances
Shawn Arash
Golden Valley
MN
Date:
10/31/2025
5
5555555
Communication, letting us know what was needed and when. Making sure we understood each step and overall working with us.
Brody W
Ellensburg
WA
Date:
10/31/2025
5
5555555
your team was responsive and helpful.
Camden
Tucson
AZ
Date:
10/31/2025
5
5555555
Lorna always communicated with me and made me feel comfortable while going through the loan process. Miss Lorna was also always very positive during this process.
Patricia Ann
Monticello
AR
Date:
10/31/2025
5
5555555
Erik and his team are conssumate true professionals in the mortgage industry hands down.They thrive on professionalism, compassion, and and customer care and are 100% dedicated to the clients needs from start to finish. My wife and I highly recommend them for your mortgage financing needs. Erik and his team are a "cut above" the rest in the industry. You will not be disappointed in his service period!!!
Richard
Calhoun
GA
Date:
10/31/2025
5
5555555
The customer service, attention to detail, and overall expereince was supurb. Justin was amazing, very helpful and knowledgeable, and made our first time home-buying process a breeze!
Jada E
Dumfries
VA
Date:
10/31/2025
5
5555555
Responsiveness, fast service, professional , friendly, flexibility, every was explained in full, ease of use of apps and documents to sign
Amina
Elbert
CO
Date:
10/31/2025
5
5555555
Lori worked hard to help me qualify for a loan. She was always ready to handle my many questions with kindness and knowledge. If I ever find myself in this situation again I'll know who to work with! Thank you so much for all of your help!
Renee
Apache Jct
AZ
Date:
10/31/2025
5
5555555
The Howard Team is absolutely phenomenal! They were there for us when we bought our first home in Washington in 2020, and their service was amazing. Five years later, after moving out of state, we trusted them completely with the purchase of our second home—and they delivered yet again. The fact that they successfully helped us across two different states speaks volumes about their dedication and expertise. They truly go the extra mile to make the entire process incredibly smooth and stress-free. We will continue to be loyal clients and proudly refer The Howard Team to all of our friends and family. Thank you for everything!
Elton C
Temecula
CA
Date:
10/31/2025
5
5555555
Once again, Derek and his team helped make the mortgage/loan process as straightforward as possible. Derek is knowledgeable and explained everything until we understood. Also shout out to Lindsey Cherry, who was always so pleasant to work with.
Sydney
Charleston
SC
Date:
10/31/2025
5
5555555
Wonderful communication and a wealth of knowledge which helped make the whole process go very smoothly.
Michael
Mill City
OR
Date:
10/31/2025
5
5555555
Easy, everything taken care.
Barrett A.
Fortuna
CA
Date:
10/31/2025
5
5555555
Sabina is great to work with, always available and made sure we understand the process, 100% recommended her
Lali
Shippensburg
PA
Date:
10/31/2025
5
5555555
Explaining process. Keeping us updated weekly. Great customer service.
Patricia E.
Columbia
VA
Date:
10/31/2025
5
5555555
trust, speed, availability, friendly, professional
Jesus Salvador
Indio
CA
Date:
10/31/2025
5
5555555
Everything was just easy! Thanks for taking sometimes difficult lingo (for me) and making it easy to understand. We appreciate the promptness of communication. It went smoothly!
Melanie
Fort Worth
TX
Date:
10/31/2025
5
5555555
From start to finish Wells and her team did a superb job. They took a hands on approach and guided me every step of the way. Even when I found to process daunting, confusing or overwhelming they were there to guide and advise.
Charles D
Lubbock
TX
Date:
10/31/2025
5
5555555
As fist time home buyer, I appreciated Mike's ability to help simply the buying process and sense further educational information. He was always responsive and made sure I stayed on track to close on time. From my perspective, it was a simple and straightforward process. Thank you, Mike!
Anne E
Roeland Park
KS
Date:
10/31/2025
5
5555555
Teresa went out of her way to make this experience easy. We started with another institution, but with the lack of communication, we knew we were more than comfortable moving to Fairway and Teresa!
Scott
Vancleave
MS
Date:
10/31/2025
4
4444444
Being able to contact when needed
Alfredo
Ramona
CA
Date:
10/31/2025
5
5555555
The fact that Karen was so hopeful and made me feel very comfortable / stress free thoughtout this entire process. Not to mention her great knowledge and expertise. I can't say ebough how grateful my wife and I are to have Karen help us and make herself available 24/7.
Samuel
Palm City
FL
Date:
10/31/2025
5
5555555
Keith was incredibly well versed in everything and knows how to bring the clients along.
Erik
Seattle
WA
Date:
10/31/2025
5
5555555
Amazing and quick communication. Easy to work with and very informative
Kendrick
Fort Worth
TX
Date:
10/31/2025
5
5555555
Everything went smooth. No stress and great communication.
Benjamin Lake
Birmingham
AL
Date:
10/31/2025
5
5555555
what made it great was how much you helped
Hunter Ja
Trumann
AR
Date:
10/31/2025
5
5555555
Great communication both from Matt and his team! Aside from being quick to respond his team was knowledgeable with every question I had and never made me feel like I was asking a silly question. The whole process felt very organized, especially with the online portal to submit documents. Everything together made for a simple and quick closing!
Sara
Mchenry
IL
Date:
10/31/2025
5
5555555
entire team very responsive
Heidi Katz
Palm Beach Gardens
FL
Date:
10/31/2025
5
5555555
Great communication, super easy app, and e-signing the documents was very beneficial.
Amanda Irene
Indianapolis
IN
Date:
10/31/2025
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO