Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
Servicing Customer Portal

For retained Servicing customers, we have converted to a new customer portal, FairwayHomeHub.com. Please email servicing@fairwaymc.com with any questions.

About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
1/25/2026

Featured Review

Easy to work with and always on it

Rayshi
Honolulu
HI
5
5555555
Communication. Professional. Easy process.
Heath
Vestavia Hls
AL
Date:
1/25/2026
5
5555555
Everything
Luis Angel
Del Rio
TX
Date:
1/25/2026
5
5555555
Becky was on top of any changes or problems that needed addressing.
Peter
Medford
OR
Date:
1/25/2026
5
5555555
Friendly, professional, and timely communication every time.
Steven T
Fort Wayne
IN
Date:
1/25/2026
5
5555555
Working with Frank has been a life changing experience. Frank went above and beyond to help my husband and I purchase our first home. Frank's advice to getting us to pre-approval and in a better financial situation overall, was truly invaluable. His professionalism, quick responsive time, clear communication and attention to detail made our mortage process smooth and seamless. Frank was by our side each step of the way, and we are forever grateful for him and his work.
Alaina Marie
Delran
NJ
Date:
1/25/2026
5
5555555
Nick and his team made the home buying process so seamless. They answered all our questions promptly , and were always available to help us every step of the way. We couldn't recommend more!
Hannah Rose
Georgetown
TX
Date:
1/25/2026
5
5555555
Tyler Knornhauser was absolutely amazing throughtout our entire home buying process. From start to finish, he was incredibly sweet,kind,friendly,and always willing to help. He took the time to thoroughly explain rate financing and broke everything down in a way that was easy to understand,which made the process feel far less overwhelming. Tyler was always responsive,patient,and genuinely cared about making sure we felt confident every step of the way. We are beyond grateful for his support and guidance and would highly recommend him to anyone looking for a mortgage loan officer who truly goes "Above and Beyond".
Zachery Adam
Rock Hill
SC
Date:
1/25/2026
5
5555555
Alex was very helpful and responsive throughout the process, including during several delays in closing that were outside of our control
John Garrett
Austin
TX
Date:
1/25/2026
5
5555555
John was quick to answer any questions, or make sure someone was available to, even when he was traveling.
Christian
Austin
TX
Date:
1/25/2026
5
5555555
Honestly they were there for me with all of it the good the bad and the ya know. exstreamly glad I had them watching my back in all this! Couldn't ask for a better team and especially Kelly for being on top of everything when it counted, 10 out of 10 recommendation.
Preston
Hampton
SC
Date:
1/25/2026
5
5555555
The customer service provided was great. Also, the communication was top tier and very informative. The teammalways made themselves available if needed. Great Job
Latisha
Indianapolis
IN
Date:
1/25/2026
5
5555555
Working with Anthony’s team was a pleasant experience. They were professional, excellent with time management, and always on point. As knowledgeable experts, they coached me patiently through the entire process as a first-time homeowner. I highly recommend Anthony’s team to anyone needing a reliable loan officer, they made everything smooth and stress free! Thank you!
Jullian
Rancho Cucamonga
CA
Date:
1/25/2026
5
5555555
The level of communication and ease of the process you and your team made regarding the biggest purchase I've made in my life.
Dakota Ray
Cheyenne
WY
Date:
1/25/2026
5
5555555
Jordan answered all of my million questions, often at night or on the weekends when I wasn't working myself -- that sort of availability really was appreciated.
Mary Elizabeth
Noblesville
IN
Date:
1/25/2026
5
5555555
Trey made the re fi process smooth and seamless. We apprectiate he and his staffs attention to detail.
Karla
Vestavia Hls
AL
Date:
1/25/2026
5
5555555
It was so easy. Scott is very trustworthy, and I felt comfortable entrusting such a big task to him.
Sudeep
Johns Creek
GA
Date:
1/25/2026
5
5555555
We always received prompt responses to our questions and felt well informed throughout the process.
Sarah
Indianapolis
IN
Date:
1/25/2026
5
5555555
The communication and hardwork
Jeremy
Palmer
AK
Date:
1/25/2026
5
5555555
Effective communication!
Mark Austin
Jacksonville
FL
Date:
1/25/2026
5
5555555
Great communication and explanations
Connor Allan
Hoover
AL
Date:
1/25/2026
5
5555555
Clear and fast communication. Always made sure that we understood the numbers and our best interest was at hand
Sai Shankar
Pike Road
AL
Date:
1/25/2026
5
5555555
John was very attentive and willing to help and go an extra mile every step of the way. He kept me in the loop on a daily basis and presented all the new documents and always planned ahead. Great experience and full committment to the goal equally matched with excellent customer service.
Aleksandar
Las Vegas
NV
Date:
1/25/2026
5
5555555
Issues were dealt with quickly.
Kimberley Ann
New River
AZ
Date:
1/25/2026
5
5555555
Having to deal with a highly emotional person like me, Frank helped me keep calm when I was getting overwhelmed!!!!
Dawnita
Toccoa
GA
Date:
1/25/2026
5
5555555
Knows his business and answers questions quickly
Roseanne
Santa Margarita
CA
Date:
1/25/2026
4
4444444
With the "team", it was hard to know who to ask questions and responses were not always received in a timely manner if at all.
Melinda
Kuna
ID
Date:
1/25/2026
5
5555555
Alina was amazing! She took time to understand what suits our needs, she wàs prompt, reliable, and went above and beyond to make sure the process went smoothly and easily. Fantastic! We highly recommend working with her
Adam
South Pasadena
CA
Date:
1/25/2026
5
5555555
You and your team did an amazing job making the process easy, and seamless! Thank you all for your help!
Jennifer
Mount Prospect
IL
Date:
1/25/2026
5
5555555
Pam, Sharon, and Tara were all lovely to work with, kind and communicative.
Danielle Marie
Lucas
TX
Date:
1/25/2026
5
5555555
Cindy is very professional, caring and adds attention to detail. Along with very helpful tips, she adds quick and reliable responses. Cindy is also very pleasant and personable to work with; I highly recommend her to handle your financial needs.
Donna M
Middletown
DE
Date:
1/25/2026
5
5555555
El gran profesionalismo de usted y su equipo; la confianza mostrada; la empatía; su gran calidad humana.
Ynereo R
Westfield
IN
Date:
1/25/2026
5
5555555
Tina is an amazing person she is a beautiful soul inside and out she Really helped us out with buying our beautiful new home 🏡, she was very easy to understand and talk to as well you felt very comfortable talking to her like she is like family, she is one of the best, when we didn't understand certain things she would explain it to us so that we could understand doesn't matter how many times we asked her the same question she would still repeat it with the same answer or maybe even different and she was just so understanding and so patient with us and we love her for that so not only did we get a really rad loan officer we also got a good friend thank you Tina for everything you've done for us if I could see you I'd give you big bear hug
Desiree A
Campo
CA
Date:
1/25/2026
5
5555555
What made this experience great was the way that you answered every question, calmed every anxiety, making sure we felt confident each step of the way. You're professionalism, kindness, and encouragement fueled the motivation not to give up. Truly a wonderful experience and amazing journey!! To say thank you would be an understatement. However I believe in actions speaking louder than words, so when asked who's the lender that help pave the way for me and my family's home ownership, I will gladly let them know it was Mrs. Jennifer Lasiter Jones with Fairway Home Mortgage.
Jeffery
El Dorado
AR
Date:
1/25/2026
5
5555555
Great communication. Quick responses.
Cheryl
Clarkdale
AZ
Date:
1/25/2026
5
5555555
Alina was great ! She gave clear instructions about how to proceed with getting preapproval for a mortgag, and she walked us through every step of the experience! Would absolutely recommend her again!
Eveline
South Pasadena
CA
Date:
1/25/2026
5
5555555
Constant communication from the team. No second guessing. I got update emails or phone calls constantly so I always knew where I stood and where in the process the loan was. Appreciate that a lot. I didn't have to second guess anything
Anna Marie
Oberlin
OH
Date:
1/25/2026
5
5555555
The amazing team that is so friendly and answers all of the questions you have to the best of their ability. They work hard day and night to provide the best service possible. They are truly amazing at their jobs and make sure you get your home of your dreams.
Jacob
Lawrenceburg
TN
Date:
1/25/2026
5
5555555
Mark was always there for us through the entire proces. He contacted us via phone, email and text messages. Any documents we had questions on he and his team was always there to assist us. Thanks for all your support making this our Happy Home. I highly recommend him and his team!!
Andre' D
Ashburn
VA
Date:
1/25/2026
5
5555555
Good communication
Carly L
Blacksburg
SC
Date:
1/25/2026
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now