Communication, clear language, prompt emails, Timely responses. Great patience

Great communication on every step of the process.

Great communication and I felt like you went above and beyond to help close the deal!

Brenda Kelly and the hole team she is awesome

Besides being knowledgeable and confident Amanda was very pleasant and calming to work with. Amanda and Brittany were amazing.

The promptness and communication was

From the initial contact, Sheri was warm, kind, competent, responsive, and clear throughout the whole process. She was very explicit about how the process works. I felt that Sheri was advocating on my behalf with extensive support and effective communication throughout. I was very moved and impressed with Sheri's high caliber of care, diligence, and competency. She also assembled an amazing team of mortgage specialists who were equally as competent, responsive, and caring. This is incredible. The highly effective and efficient coordination, clarity, and focus that Sheri's Team demonstrated from A to Z is unparalleled in the business and non-profit spheres. From an organizational management perspective, I was beyond impressed. What a model! And, most importantly, I was appreciative for the humanistic care that I received from Sheri and her team. First, they are all women, and I cannot tell you how much this world needs more women in these leadership and critical care positions to deliver genuine, honest, and effective service on behalf of anxious, unsure clients or customers. Second, they are all great humans. I could feel that energy, and I experienced top-knotched customer service. Hands down!

Consistent communication, very responsive

Craig made the process easy and was great at communicatin.

Amy cares about her customers. she takes the time to understand fears and finds a way to address and assure while providing facts. If there is a problem she is quick to provide a phone call and context. Amy is friendly and professional and someone I would love to do business with again in the future.

I was Happy.

Very good communication explaining every step of the process, helpful resources, attentive and great to work with.

You are very professional

Right from the start you made me feel that just maybe this might work and I would be able to keep my home. You were there every step of the way. I woke up 11 months ago and my husband had died sometime during the night. He had no life insurance so it looked like I would end up losing my home. I'm raising my two great grandchildren and not knowing what was going to happen to the 3 of us. You worked so hard for me. You had to listen to all my tears right up to the end, when you herd my happy tears. I cannot express how much I appreciate you. You are like an angel sent to help me through the worst time of my life. Losing my husband after being married for 60 years then the thought of losing our home with no place to go was more than I could take. You were there and you helped to bring me back to life with hope for my future with my 2 great grandchildren. Just to say thank you is no where near enough for you to understand how grateful I am for you I will never forget you You are my guardian angel. Thank you Brenda

Kim is very helpful and informative, she not only shares information but rather educates her clients about mortgage process. She is a true pleasure to work with who is trustworthy and always acts with sense of urgency. She is very client focused and devoted, this is the reason we returned to get our 3rd loan with with her.

Loved that you are always available for questions and clarifications throughout the process. The fast closing was incredible!

The constant drive and quick response made a seamless process

Very informative, and always willing to answer any questions!

The purchased property was was strugglying through probate. Shelley was very 'attentive' with keeping All parties moving forward as quickley as possible in order to meet a specified closing date.

Very available and personable!

Very quick process and good communication.

Bill helped me with every step and detail.

Very accessible and always available! We appreciate your paying attention to every detail from start to finish Jeff offered great options for our loan needs and Amy kept us organized and on time to close Thank you both!

Clint went above and beyond with helping my fiance and I with our first home. Truly such a great experience, and very blessed to have had his help during this process! Can't recommend him enough!!!

Everything went really smooth wasn't a headache buying my first home

Michael is down to earth, pleasant and honest his team is dependable, accurate and willing to help I will recommend him to anyone who needs his services

Chelsea has incredible communication skills, clear concise all delivered with a smile in her voice It is very obvious that she loves her profession and people overall

Steve and the team are completly professional and personable. Steve is an awesome lender, and he becomes your friend.

It was a easy and quick process. Eric took care of everything and explained the process well.

Great communication and great people

than for your help

Thank you for working with me halfway across the world, accommodating my work/sleep cycle as well as speeding the process up before my international travel. It helped make this a worry free

Tanja and her team were very knowledgeable and informative. They made happen what others were unwilling to accomplish. Tanja is a really nice person who truly cares about veterans and helping them become property owners. I look forward to working with Kevin and Tanja again!

Matt was fantastic in communicating the process and answering all of our questions.

He was very helpful and considerate

Justin's knowledge and steadfast commitment to help us thru this process successfully

everthing was handeld with the utmost professionalism.

Before even writing this I’m tearing up. This man stepped into more roles than he will ever know taking on this transaction. An educator, a mentor, a champion - I could go on. I have only bought one house before - a then w2 employee, buying a small first one, and the whole process from start to finish took a little over a month. However, my recent transaction with Cole, proved to be on entirely other level and also proved his sophistication and expertise handling such complexity. I worked with him for over a year and a half while I pulled together files, bank statements, CPA letters, fixed credit issues, and countless other documents. Along the way he answered every single one of my ongoing questions - both pertinent and pointlessly inquisitive - all with an incredible amount of knowledge, kindness, and high standard of accuracy and promptness that have seemingly become a dying art. When it came to crunch time, Cole’s assuredness was the only thing keeping me hopeful that we’d get to the finish line - and wow, as he put it, was it a ‘nail biter’. We were at the 24 hour mark STILL back and forth with underwriting, but he made it happen! I am in love with my home and am very glad the process is over, but have comically thought a few times how sad I’ll be to not have the privilege of interacting with Cole on a near daily basis. I am so incredibly grateful to Cole for his high-level of mastery, his humility when needed, his patience with my inexperience, his willingness to educate and empower me to gain the knowledge needed to successfully navigate such an unknown terrain, and his dedication to his clients. Thank you, thank you, thank you!

I so appreciated the communications from both Jim and Maddy. It was obvious they cared about getting things right as well as moving things along as quickly as they could. They responded to questions and document submission in a very timely manner. They and made the whole experience pleasant. They are a great team!