2nd time using Susan Yockey and have nothing positive outcomes! Thank you! Thanks you!

I spent 6 months waiting on NFCU to finalize the refiniance and they did not do it. It took Jeff and his team 3 weeks! Thank you and, thank you again since you are the ones who we worked with to buy the house 2 years ago.

the kind and Helpful teams are made it great 👍

Just time they canceled my walking tour many times

it was very relaxing as the papers were signed online. We just talked about things. Kenny is one funny guy.

The team is amazing and caring. They are responsive and helpful.

Rich was very attentive and walked me through every step along the way. He was always very wuick in answering my question.

Dave got us approved and closed in 3 weeks! He replied quickly and answered all of my questions. I highly recommend.

We were using another lender and closing kept getting delayed. We were already with them for a month. When the closing got delayed for the 3rd time, we were referred to Dana by our realtor. Dana had us ready to close in a week. Her team communicated and we knew exactly what was goingmin going on every step of the way.

Great communication and very helpfull with all my questions and providing you with all the options you have.

Tracy Landis was absolutely amazing to work with. She was knowledgeable, kind, and made me feel hopeful throughout the entire process. From our very first conversation, I genuinely felt like she cared and truly wanted to help me. Her experience was clear every step of the way. While three others couldn’t help, Tracy gave me hope, and delivered. She kept me informed throughout the process, and we were able to close on our home in just three weeks. Because of Tracy, I was able to move my wife and kids back from Florida back to Indiana, which means everything to me. She is simply the best at what she does and, more importantly, a genuinely good person. Thank you!

Jim was easy to work with he is a great guy. It was a pleasure doing business with him.

Jason made the refinance process easy with great communication, answering questions quickly and accurately, and getting things done

Kristy made sure my experience was easy. She has an incredible attention to detail and consistently made sure any questions or concerns I had were answered. I would absolutely make sure any of my friends and family use her.

Phil works with me every step of the way for months. It was a challenging purchase, but he was a.ble to help me get through it and finally complete it.

Zach is great, and we trust him fully. Great communication, always accessible, and very knowledgeable.

Tim , you and staff were always available, patient and professional throughout this proces. Thank you so much

Aaron did a really good job at making this part of the process very quick and smooth. The communication was spot on the entire way. Made himself available at anytime. We really enjoyed working with Aaron. Thank you!

Any questions about the loan Cesar had an answer

Brian Tutt 🏡 is the reason and His A

Working with Nick on my VA home loan was hands‑down one of the best lending experiences I’ve ever had. From start to finish, he was incredibly quick, knowledgeable, and on top of every detail. His expertise with the VA loan process really showed—he explained everything clearly, anticipated what I’d need before I even asked, and made the entire experience smooth and stress‑free. Nick moved faster than any lender I’ve worked with, and I always felt like I was in good hands. If you’re a veteran or service member looking to use your VA benefits, I can’t recommend him highly enough. He’s professional, experienced, and genuinely committed to helping you get the best outcome possible. I’d recommend Nick to anyone. Truly outstanding service.

I'm going to blame the problems with the experience based on the fact that the orignal bank was purchsed halfway though this transaction. But the multiple pulling of credit, filling out and providing the same information multiple times, seems to me that which ever account software and storage is being used, is either inadequate or the staff is not proficient in retention of documentation. When I have switched POS systems for my businesses or Account management platforms for my compaines I owned, I did not request my guests go in and transfer over their information because of a choice that I made. I transfer the data for my clients and customers, they are already annoyed they have to make new log on IDs and Passwords and use a different system. To be blunt, I purchased 140 some odd properties all at the same time ten odd years ago, and I did far less legwork AND paperwork then I did to secure the notes to build and then purchase my home.

Aaron and team were amazing to work with! They made everything go smoothly and stress free!

You guys were great helpful, patient an traparent, on every detail..I could said something about your great job. But yes keep this in mind when you guys think of me an my family. YOU MAY OUR DREAM COME TRUE THANK YOU. an of course thanks to Miss KARA. WE SO HAPPY 😊

Josh went out of his way to help us, and has been great to work with

Pam has been absolutely incredible throughout our entire home‑buying process. She was always patient, kind, and on top of every detail from start to finish. Any time we had a question — big or small — she was quick to respond and made everything easy to understand. What really stood out was how calm and supportive she was the whole way through. Buying a home can get stressful, but Pam made it feel smooth and manageable. You can tell she genuinely cares about her clients and takes pride in doing things the right way. We’re grateful for everything she did for us and wouldn’t hesitate to recommend her to anyone looking for a loan officer who’s knowledgeable, reliable, and truly great to work with.

Ricardo was accessible and informative

As always, Ben was very communicative throughout the entire process and ensured that we were well informed. We greatly appreciate him following back up with us a year after our home purchase to inform us that it may be beneficial to refinance!

Laura and tamura were always extremely helpful and provided constant information when we asked. Laura is so dedicated , she even called me while she was on vacation to make sure I had my questions answered. We are pleased with how taken care of we were & the measures taken to ensure a perfect close.

Wendie was very knowledgable and helpful during the process. SHe made it very easy and almost felt to easy. Loved her and would definitely use her again.

Did everything possible to make sure it was a great experience for me

Garrett and his team worked patiently with us and took the time to go over any questions we had

Working with Tracey was an exceptional experience from start to finish. She was incredibly quick, responsive, and consistently informative throughout the entire process. Every step was clearly explained, and she made sure I always knew what to expect. I felt completely safe and secure the whole time, which made the process so much smoother and less stressful. Tracey truly goes above and beyond, and I couldn’t have asked for a better lender to work with.

Thank you Kathleen for making this process smooth as possible. I appreciate all your help.

Responsive and knowledgeable

Jeff was fantastic throughout the entire loan process. He answered every question I had promptly and made sure I always felt informed and confident. What really stood out was that he was there in person on closing day, walking me through each document so I understood exactly what I was signing. That level of dedication and personal attention made a stressful process feel smooth and manageable. Highly recommend Jeff and the Hallmark Home Mortgage team!

This process can be intimidating. We were treated as valued clients through the entire process.

Jamie made this process super easy for my husband and I.

Easy to work with!