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NMLS#:
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Email:
5
5555555
Buying a home is a big move, but buying a home in another state, while moving your family across the country, starting a new job and selling a house in another state amidst it all was quite the whirlwind! Sharla's team exhibited the most patience, kindness and support through it all - they'd answer our questions most thoroughly, thoughtfully and always make sure we understood what was needed while offering their support. They were available 7 days a week and with little notice, which wasnt expected but certainly made things go smoothly!! We're so grateful!
Robin
Cottonwood Heights
UT
Date:
10/20/2026
5
5555555
The level of communication. And making sure I understood the steps and whatbwas going on.
Nia
Indianapolis
IN
Date:
10/20/2026
5
5555555
Everything went smooth and you all were on your A game!!
Ivan
Concord
NC
Date:
10/20/2026
5
5555555
Easy process and good communication, loved that is was local and personal
Kathy
Dover
AR
Date:
10/20/2026
5
5555555
Lucas was very responsive and super helpful with all my questions!
Alex
Peabody
MA
Date:
10/20/2026
5
5555555
Everyone helpful and friendly. Answered all my questions quickly.
Willa
Independence
MO
Date:
10/20/2026
5
5555555
the service was professional, and the entire process was smooth and stress-free. I truly appreciate the excellent communication and support. Highly recommended!
Naol
Clackamas
OR
Date:
10/20/2026
5
5555555
Joe is always a source of truth and knowledge within his profession. His team should be your first call when in search of a mortgage
Michael
Palm Coast
FL
Date:
10/20/2026
5
5555555
Nate was great to deal with and always made sure to any questions and was very responsive. Highly recommended!
Seth
Jamestown
ND
Date:
10/20/2026
5
5555555
The professionalism and great customer service.
Raphael
Killeen
TX
Date:
10/20/2026
5
5555555
She worked really hard on our behalf.
Patricia
Lone Jack
MO
Date:
10/20/2026
5
5555555
Bryant was graet from the very beginning in reaching out and explaining the entire process. His communication was one of the deciding factors for us from the first contact we had with him. He did a great job of following up to make sure any and all questions were answered and in a timely manner. His team also continued in the same fashion with great communication and making sure we had everything we needed in order to understand the process. Not just asking for things from us but also telling us the reason why they needed it and were all very good at responding to emails/calls when we did reach out or follow up about something.
Adam
Indianapolis
IN
Date:
10/20/2026
5
5555555
Really great comunication and education every step of the way, and you were the definition of going "above and beyond" to help us navigate our unique situation!
India
Martinsville
IN
Date:
10/20/2026
5
5555555
Thanks for everything 👍
Tryan
Astoria
OR
Date:
10/20/2026
5
5555555
Easy to work with. Best rates .
Lindsay
Bridgeport
CA
Date:
10/20/2026
5
5555555
Quick responses. Personal feel
Rockwell
Boise
ID
Date:
10/20/2026
5
5555555
Thanks to Gene and his support in getting me approved for this loan and for getting me into the solar program! You are wonderful thank you for all your prompt response! It was a roller coaster and thanks for riding along with me!
Tiffany
Albuquerque
NM
Date:
10/20/2026
5
5555555
Friendly and knowledgeable staff
Sean
Peachtree City
GA
Date:
10/20/2026
5
5555555
Derek and his whole team were fantastic to work with. He and the team (especially Hannah Abell) always showed patience and responded quickly to our many questions during the process. They gave accurate and professional advice from pre-application through the closing. They were caring and went above and beyond to make us feel cared for. They served as advocates for us and we will always be appreciative. Mike and Caroline Mills Please note that this is appearing under my daughter's Google account name for some reason. This is Leonard (Mike) Mills and Caroline Mills, not Bailey Mills Gonzalez. My Google email is gcmikemills@gmail.com
Leonard
Saint Matthews
SC
Date:
10/20/2026
5
5555555
Andrew and the LaMacchia team made the process of buying a home smoother by the consistent updates and proactive communication. We always knew what the next steps were and Andrew remained readily available with any questions or concerns. Him and his team were also encouraging throughout this process. Thank you so much for the support! From the Shockey family!
Bridgette
San Antonio
TX
Date:
10/20/2026
5
5555555
Michael was professional, kind, and quick! made the process so enjoyable & process was such a breeze.
Madison
Henderson
NV
Date:
10/20/2026
5
5555555
good customer service
Wendy
Las Vegas
NV
Date:
10/20/2026
5
5555555
Roman was communicative and quick with responses! He outlined each step clearly. It was easy to understand what was happening and when. Highly recommend.
Catelyn
Oro Valley
AZ
Date:
10/20/2026
5
5555555
Thanks Chris for working with us on this loan. Appreciate your support.
Timothy
Lititz
PA
Date:
10/20/2026
5
5555555
Great communication and super friendly. Made sure I understood every step.
Wade
Scranton
KS
Date:
10/20/2026
5
5555555
Laura Franks provided an exceptional lending experience for my buyers. From start to finish, she was attentive, patient, knowledgeable, and consistently communicative. She took the time to explain every step clearly, making sure my clients felt informed and supported throughout the process. Although this wasn’t their first home purchase, Laura’s level of care truly stood out to them. She even attended closing a personal touch that meant a great deal to all of us. As a REALTOR®, I value a lending partner who pays attention to the details, follows through, and works alongside everyone to get our clients to the closing table. Laura delivered on all of that. I’m grateful for her partnership, highly recommend her, and look forward to working with her again!
Christian
Copperas Cove
TX
Date:
10/20/2026
5
5555555
knowledge and response time
Chad
Windham
OH
Date:
10/20/2026
5
5555555
quick and thorough communication
Grace
Harrisburg
PA
Date:
10/20/2026
5
5555555
Josh was very responsive and patient with our questions. He explained the process well all along the way. He went above and beyond what we expected! However, I wasn't a big fan of the "upselling" that Fairway threw our way for this coverage and that and things like the "madecard" rewards card. We're so "decision fatigued" during and after buying a house, just coming out of fight/flight mode from making sure we're reading all the fine print of all the documents we're signing, I'm not really interested in more decisions, more fine print, more people trying to sell me something. I think the reason for the frustration is that this kind of is becoming more common everywhere you go/look. Every app you use and business you frequent wants upsell you something. Josh was great, but honestly, this did leave a sour taste in my mouth about Fairway.
Emile
Nampa
ID
Date:
10/20/2026
5
5555555
Ashley made the entire refinancing process smooth and stress-free. She was helpful, responsive, and great to work with from start to finish. We truly appreciate her help!
Karla
Ben Wheeler
TX
Date:
10/20/2026
5
5555555
Zach was wonderful to work with! He answered every question with care and was always quick to respond. His attentiveness and support made the entire experience smooth and reassuring. We truly appreciate his help and wholeheartedly recommend him!
Smruthi
Centerton
AR
Date:
10/20/2026
5
5555555
Very helpful with guiding us through all the steps in this process.
Kelli
Harrisburg
PA
Date:
10/20/2026
5
5555555
great communication and dedication to figuring out the loan
Maisy
Topeka
KS
Date:
10/20/2026
5
5555555
Lee made our homebuying experience great by being supportive, patient, and always willing to answer our questions. His guidance helped us feel confident throughout the process. We’re so grateful for his help in making our new home a reality!
Jose
Chesterfield
VA
Date:
10/20/2026
5
5555555
Communication
Donavon
Beloit
OH
Date:
10/20/2026
5
5555555
Friendly, efficient, and oersonal service
Joshua
Edmonds
WA
Date:
10/20/2026
5
5555555
Very personalized service and very helpful advice for first time home owners like us!
Anna
Fishers
IN
Date:
10/20/2026
5
5555555
You guys we're so informative and eager to execute our goals. THANK YOU
Charity
Prineville
OR
Date:
10/20/2026
5
5555555
Havens dedication to us the client and the process showed in every aspect. we are very thankful to haven and the fairway team for seeing this through to the end!
Gabriel
Osceola
IN
Date:
10/20/2026
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO