The service is outstanding and you have always gone above and beyond to make the process work in the customers favor Great job as always

Brandi and Taylor are an amazing team!! They gave us regular updates, and let us know what to expect every step of the way. Brandi also put together paperwork and started watching for the best time for us to refinance starting the day we were eligible! I will definutley use Brandi in the future, and recommend her and her team to any friends or family members looking to purchase a house in the future .

Great communication, updates, and a friendly approach.

This being my first time purchasing a home, I knew nothing. Nicole was there to answer my questions anytime I had any even when I asked the same questions several times just so I made sure I had it correct. She was a great guidance for me and if I needed help again in the future, I'd work with her in a heartbeat!

Fast, on the ball, personal

Good people

Everyone was very helpful in each stage of our loan process. Scott and Taylor were very good at follow up snd answering all of our questions. They were there through the entire process. Couldn't have bren a better experience! .

The fact that we were dealing with a great person

Prompt response time and friendly communication.

Mindy Lakes was thorough and with extreme patience guided me thru the whole process from beginning to end. I never had to guess or assume anything. She made the experience very easy to understand. I am truly grateful. M

Steve is so professional, efficient, eloquent, and kind. He shows not only a responsible attitude for making a deal but also a passion for working with people. We love his talk about economics and how much he knows about what is going on in the world right now.

Detailed descriptions of options and offered terms that met our specific circumstances

Communication, letting us know what was needed and when. Making sure we understood each step and overall working with us.

your team was responsive and helpful.

Lorna always communicated with me and made me feel comfortable while going through the loan process. Miss Lorna was also always very positive during this process.

Erik and his team are conssumate true professionals in the mortgage industry hands down.They thrive on professionalism, compassion, and and customer care and are 100% dedicated to the clients needs from start to finish. My wife and I highly recommend them for your mortgage financing needs. Erik and his team are a "cut above" the rest in the industry. You will not be disappointed in his service period!!!

The customer service, attention to detail, and overall expereince was supurb. Justin was amazing, very helpful and knowledgeable, and made our first time home-buying process a breeze!

Responsiveness, fast service, professional , friendly, flexibility, every was explained in full, ease of use of apps and documents to sign

Lori worked hard to help me qualify for a loan. She was always ready to handle my many questions with kindness and knowledge. If I ever find myself in this situation again I'll know who to work with! Thank you so much for all of your help!

The Howard Team is absolutely phenomenal! They were there for us when we bought our first home in Washington in 2020, and their service was amazing. Five years later, after moving out of state, we trusted them completely with the purchase of our second home—and they delivered yet again. The fact that they successfully helped us across two different states speaks volumes about their dedication and expertise. They truly go the extra mile to make the entire process incredibly smooth and stress-free. We will continue to be loyal clients and proudly refer The Howard Team to all of our friends and family. Thank you for everything!

Once again, Derek and his team helped make the mortgage/loan process as straightforward as possible. Derek is knowledgeable and explained everything until we understood. Also shout out to Lindsey Cherry, who was always so pleasant to work with.

Wonderful communication and a wealth of knowledge which helped make the whole process go very smoothly.

Easy, everything taken care.

Sabina is great to work with, always available and made sure we understand the process, 100% recommended her

Explaining process. Keeping us updated weekly. Great customer service.

trust, speed, availability, friendly, professional

Everything was just easy! Thanks for taking sometimes difficult lingo (for me) and making it easy to understand. We appreciate the promptness of communication. It went smoothly!

From start to finish Wells and her team did a superb job. They took a hands on approach and guided me every step of the way. Even when I found to process daunting, confusing or overwhelming they were there to guide and advise.

As fist time home buyer, I appreciated Mike's ability to help simply the buying process and sense further educational information. He was always responsive and made sure I stayed on track to close on time. From my perspective, it was a simple and straightforward process. Thank you, Mike!

Teresa went out of her way to make this experience easy. We started with another institution, but with the lack of communication, we knew we were more than comfortable moving to Fairway and Teresa!

Being able to contact when needed

The fact that Karen was so hopeful and made me feel very comfortable / stress free thoughtout this entire process. Not to mention her great knowledge and expertise. I can't say ebough how grateful my wife and I are to have Karen help us and make herself available 24/7.

Keith was incredibly well versed in everything and knows how to bring the clients along.

Amazing and quick communication. Easy to work with and very informative

Everything went smooth. No stress and great communication.

what made it great was how much you helped

Great communication both from Matt and his team! Aside from being quick to respond his team was knowledgeable with every question I had and never made me feel like I was asking a silly question. The whole process felt very organized, especially with the online portal to submit documents. Everything together made for a simple and quick closing!

entire team very responsive

Great communication, super easy app, and e-signing the documents was very beneficial.