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5

Stars

5555555
Date:
1/24/2026

Featured Review

The team of Cheryl Taylor and Josh Kilty were exceptional in their attention to detail, communication and customer service.

Ricardo J
Kenosha
WI
5
5555555
I want to extend my deepest appreciation to Rick Simoneau for consistently delivering an unmatched level of service, support, and partnership. With my loan execution history, having a dependable and solutions-driven team behind me is essential — and Fairway continues to exceed expectations. A special and well-deserved recognition goes to Kellie whose professionalism and dedication went far beyond expectations. After I had spent almost two decades trying to resolve a complex restructuring issue, Kellie and Rick stepped in, took the time to understand the full picture, and worked tirelessly to find a solution. Their expertise ultimately supported the lending process and I cannot thank them enough for putting in the effort on these loans.This is the definition of true excellence. Fairway Team- this has been such an amazing learning experience and your team continues to raise the bar. Thank you for fostering a culture of responsiveness, problem-solving, and true partnership. I am grateful for the exceptional people you have supporting the American Dream 🇺🇸!!
Ashley
Dudley
MA
Date:
1/24/2026
5
5555555
Great its short for the Impressive experience we received by Diego and Our Realtor (Jorge Alaniz) They did an outstanding team work to make our dream come true !! We are very happy and appreciate their hard work it was a very smooth process . We highly recomend them . Way to go Great Job !!!
Joseline
Los Fresnos
TX
Date:
1/24/2026
5
5555555
Friendly and professional
Hermenegildo Hidalgo
Winston Salem
NC
Date:
1/24/2026
5
5555555
April was always timely, professional and easy to work with.
Royce
Locust
NC
Date:
1/24/2026
4
4444444
Once I reached out to Shane after he took over the account, his communication was prompt and effective.
Hemant
Gilroy
CA
Date:
1/24/2026
5
5555555
Michael was incredibly visible and responsive throughout the entire home-buying process, always available to answer questions and keep things moving smoothly. He was a pleasure to work with—clear, approachable, and made what could have been a stressful experience feel easy and well-managed.
Omar
Tallahassee
FL
Date:
1/24/2026
5
5555555
Typically lenders make getting a CO on a new comstruciton a fending condition and will go ahead and send out documents. documents were jot sent until a day after receiving the certificate of occupancy and we lost our appointment time to close because the title company wouldn't gold hold the appointment until we had documents .
Abby
Midlothian
TX
Date:
1/24/2026
5
5555555
Jo, made itall happen good loan
Gilbert E
Waldoboro
ME
Date:
1/24/2026
5
5555555
Lou answered all of our questions and never made us feel like a bother. There was clear and consistent communication throughout the entire process.
Emily Louise
Kennesaw
GA
Date:
1/24/2026
5
5555555
Communications was always punctual and informative.
Donald N
Portola
CA
Date:
1/24/2026
5
5555555
The communication and beyond expectation of service anytime.
Nicole S
Gwynn Oak
MD
Date:
1/24/2026
5
5555555
cynthia was there for us the whole way. She really seemed to care.
Crystal
Laurel
MS
Date:
1/24/2026
5
5555555
goes out of his way to help out. communicated clearly and with great clarity.
Anas
Omaha
NE
Date:
1/24/2026
5
5555555
Quick and friendly
Noah
Cheyenne
WY
Date:
1/24/2026
5
5555555
Tyler and his team is very organized, addressed all our concerns and was thorough in processing our mortgage.
Joseph M
Ewing
NJ
Date:
1/24/2026
5
5555555
Mark and his team made the home buying process very smooth and stress free. He helped guide us thru the different steps of prequalification and loan approval. They were detailed and an expert in their field. Everyone was very kind and responsive to our questions. We truly appreciate all of their hardwook to make our loan approval process a success.
Nicole Aracely
Los Angeles
CA
Date:
1/24/2026
5
5555555
Brian and Jeff are the best!!
Danica
Tuolumne
CA
Date:
1/24/2026
5
5555555
The staff was great working with,you made it so easy with all the paper work.
Michael
Indianapolis
IN
Date:
1/24/2026
5
5555555
Adam did whatever he could to make things go smooth, he answered his phone every time I called, even if he was was playing ball with his kid on a Sunday.
Caleb Mark
Astoria
OR
Date:
1/24/2026
4
4444444
You and your team pulled lots of strings and hustled to get it done as we jnew it would be complicated. I just wish we got better communication from your office team is all. Thank you for everything.
Preston
Itasca
TX
Date:
1/24/2026
5
5555555
Lots of clear communication
Natasha
Palm City
FL
Date:
1/24/2026
5
5555555
Lisa went above and beyond for us every single day. Her prompt communication, pleasant and gracious attitude, high-level expertise, and unwavering support was priceless to us during this process. If I could rate my experiences as EXCEPTIONAL or UNPARALLELED, I would. 10/5 stars! Thank you so much!
Norah Elizabeth
Placitas
NM
Date:
1/24/2026
5
5555555
Eric was very personable. It was almost like I knew him already. Would highly recommend him to anyone else!
Andrew
Lothian
MD
Date:
1/24/2026
4
4444444
Justin was quick to anIswer all my questions. It was a good experience all the way around.
Aaron Philip
North Olmsted
OH
Date:
1/24/2026
5
5555555
Everything was so quick
Stephanie Flores
Del Rio
TX
Date:
1/24/2026
5
5555555
Among all qualities he possesses, his attitude is the most valuable asset. He handled things maturely and respectfully- even in difficult situations he was composed and solutions focused.He was smart, tactful and understandable personality . He understands situations from all sides. We are very grateful that we got chance to work with him. loud shout out to you Netra Bhai. Thank you.
Madhav Prasad
Canal Wnchstr
OH
Date:
1/24/2026
5
5555555
Kept us informed throughout
Carole L
Bend
OR
Date:
1/24/2026
5
5555555
Gina was very responsive, helpful and had our best interests in mind throughout the whole loan application and closing process. She answered all of our questions with clear explanations and helped us feel comfortable and reassured during a hectic time in our lives.
Bryan A
San Marcos
CA
Date:
1/24/2026
5
5555555
Staff was awsome, great communication and very knowledgeable, i purchase a PUD with HOA fees, they were able to work with me. Sincerely appreciate all ypu did for me.
Rebecca
Fresno
CA
Date:
1/24/2026
5
5555555
I cannot say enough positive words about Josh and his team. From day 1 Josh was there giving us our best scenarios for getting into our home and educating us in lay terms that made the whole experience as painless as possibl. Many thanks to Betsy for answering any questions and being on top of things even through the last document at closing. I would highly recommend Josh, Betsy, and Fairway to anyone whom is in the process of purchasing a new home . Thank you so much and God Bless...
Alan L
Cheyenne
WY
Date:
1/24/2026
5
5555555
Good dealing, smart and intelligent
Indra Maya
Canal Wnchstr
OH
Date:
1/24/2026
5
5555555
Justin and Carlos remained detail oriented and focused on providing an exceptional client service which made me feel valued. I appreciate how streamlined this experience was for me and I will be recommending Fairway to others.
Trisha
Killeen
TX
Date:
1/24/2026
5
5555555
Pam was always available to help us and answer questions. She is professional and knowledgeable and made the process smooth and efficient. We felt very confident that she would handle everything thoroughly and accurately, and she did!
Carleen
Haslet
TX
Date:
1/24/2026
5
5555555
Jaime was excellent in communicating what we needed to do as well as making sure I understood the process. As a first time home buyer it was wonderful having someone like jaime to walk us through the process and make sure we got the best service we could.
Jordan
Cheyenne
WY
Date:
1/24/2026
5
5555555
Tanner and his team are excellent at communicating and helping out with any questions you have.
Jacob
Kearney
MO
Date:
1/24/2026
5
5555555
Always available and very professional . Very polite and willing to help
Thomas A
Benbrook
TX
Date:
1/24/2026
5
5555555
Per communication with us through this entire process was fantastic.
Madison
Milton
FL
Date:
1/24/2026
5
5555555
Linda was always willing to walk me through things. I often get nervous about things like this and she helped me understand the steps
Heather
Little Chute
WI
Date:
1/24/2026
5
5555555
Roger has been very easy to work with. He walks you through every step of the process and explains everything in detail. His support staff Sam, Rachel and the rest are all amazing.
Pedro
Los Angeles
CA
Date:
1/24/2026
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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