You couldn't be nicer and more helpful in answering my questions. This was my first rodeo, and I had no idea how it worked/what to expect or do, and you were very patient with me. I appreciate it very much! One thing re: feedback/comments: I had been expecting a conversation to explain what my options were, what the best choice would be, what the process entailed/etc. That could be on me in that I was supposed to ask those questions - but when I got the initial doc virtually to sign and asked whether there was going to be a conversation later and should I just sign that to keep the process moving, the response was yes, there would be a conversation later and best to keep things moving. You did offer to chat then, but since there was going to be one later, I thought I'd just wait and quickly sign the doc. And then when we got to the point where you shared the rate with me (I think that's what it was), I asked a question about whether it was a fixed/adjustable, and the response that it was late in the game to be changing/looking at something different. All of which is to say: for first-time folks like myself, I think more of an explanation of what is going to happen and when to ask questions would be really helpful. When I had questions, you were fabulously kind, but I don't know what I don't know/when to ask all the things. So, it would have been great to be more proactive/upfront with that info. At that point I felt like I had missed a step I was supposed to have done re: due dilligence and whatnot, and I had basically placed all my trust in you guys. Which again is on me for not doing enough research to understand the process, and I legitimately do believe I can trust that you had my best interest in mind, but it was a momentary panic of "oh boy, what have I done?" It wasn't until the closing where we walked through all the details which made me feel completely comfortable - that was the conversation I had been expecting with you guys and much earlier. At that point, it was a done deal, so if I had had any concerns, it would've been too late (basically). Sharing just as a head's up into what it looks/feels like from this side of the equation, not as a knock. I truly appreciate your help and guidance and have no residual doubts or anything!

A good rate and good communication, fast closing.

Ashley was responsive and helpful. She answered all of our questions, even on the weekend!

Ashley was very helpful! She answered all of our questions and responded quickly

Tom and the Tevis team were excellent with timely communications, provided good guidance and idea brainstorming, and walked me through the fairly challenging aspects of a first-home purchase. Appreciate the timely closing and a fairly smooth process!

The team at Fairway was in continuous communication with us throughout the entire process. They were always available for any questions. Their friendl, respectful attitudes made this the easiest loan we have ever gotten!

Fantatsic efficient service!! Will definitely be recommending to all of my clients.

You all listened, gave amazing advice, and really kept me calm during this tough process. I can't thank you enough for your help! You all listened, offered incredible advice, and truly kept me at ease throuhout this challenging process. I can't thank you enough for your help!

The communication is amazing!

One of the sweetest people I met during this experience . You answered every question and never seemed irritated. Thank you so much for everything!

First house i bought with some natual anxiety. Jeff and his team really did a good job of explaining everything and making me feel very comfortable with every step.

Very helpful and informative.

As first time home buyers, we were unfamilair with the process. Sergio was very patient and thoroughly explained each step, as we reached each step, so we were not overwhelmed all at once. He was extremely responsive each time we reached out, providing very timely answers to our questions.

Kimberly is the absolute best! She is extremely responsive and very efficient. She communicates well especially taking time to explain the more uncommon aspects that may not be as familiar to the casual home buyer/layperson. She definitely makes you feel special like you are her one and only customer although it is apparent that she has many! Thank you Kimberly for making our experience so quick, easy, and unstressful!

Extremely glad to be able to work with Greg and his team, being able to make this whole process make sense in mine and my girlfriends minds has taken an emmense amount of stress off of our shoulders! As well as being able to continue communication with my difficult and erratic work schedule, truly impressive and extremely helpful!

easy and prompt responses to any questions

Fast and easy

Jamison and his team were very knowledgeable, incredibly responsive and stayed in top of us to ensure we were completign the necessary paperwork in time. Overall an exceptional experience!

Jacob was very knowledgeable about every aspect of the home buying process . Any questions and he is back to you within a respectable time frame . made my life way less stressful through this whole process!

Mark is responsible for our great experience, from the start of the buying process Mark kept in touch all the way. Mark's professionalism is over the edge, he should be recognized for the customer servic we receive.

Fast response and a seemless closing experience!

U made the whole process easier and u were alot of help thanks for everything

Extremely informative communication throughout the entire process, pleasant and upbeat attitude.

The communication was awesome, all the help she gave to make things easier for us. The time and effort she put in was awesome. We will be forever greatfull.

Dana was so helpful and friendly throughout the whole experience. Very responsive and knowledgeable whenever I had any questions.

You were prompt with getting paperwork over to me along with trying to make the process as smooth as possible, especially with the transition of loan officers.

Very timely and efficient. Great communication

Very knowledgeable from start to finish, answered all my questions and concerns

Amount of communication given. Efficiency and timeliness

Good work

Communicatio, fast process, answered every question we asked and helped us understand every part of the home buying process

Communication, availability, honesty, transparency, and they did what they said they would do

Easy to work with, fast and efficient, and a great guy to boot.

Communication was fantastic. Kimberly was great at answering all my questions!

Andy's communication was clear, and he went out of his way to help us out at a moment's notice!

It was a pleasant experience. Shea did a great job keeping us informed about how things were coming along. He was so friendly and caring thru the whole process. We are so thankful to him and for him.

Jason and his team were great the process was seamless.

Rachel was attentiv, caring, and always went out of her way to help!

Jennifer made the process smooth and easy she is very easy to communicate with and walk us through the steps of getting a home loan