Derick went above and beyond. When I was having trouble with one of the credit reporting agencies, he called with me and we sat on hold for over an hour. This was the easiest and best home buying experience I have had.
Holly
Copperas Cove
TX
5
He was amazing to work with
Kelly
Williston
ND
Date:
8/4/2026
5
Communication
Michael
Edina
MN
Date:
8/4/2026
5
The entire lending process was smooth, professional, and stress-free. My lender was responsive, knowledgeable, and kept me informed every step of the way. They answered all of my questions promptly, explained everything clearly, and worked hard to ensure I had the best possible experience. I truly felt supported throughout the process and would highly recommend them to anyone looking for a reliable and trustworthy lender.
Cynthia
Charlotte
NC
Date:
8/4/2026
5
Dennis and his team made each step so smooth, taking so much time to simplify and explain everything to me. When I finally found a home, they helped me get everything ready for closing very quickly and efficiently so I was ready to close weeks before I actually needed to close. They were also very transparent with me when things came up that might hurt me later on and did their best to help me understand what I could manage.
I will highly recommend this office for anyone who is trying to find a quick responding, kind, and helpful loan agent. Thank you, Dennis!
Ethan
Orrville
OH
Date:
8/4/2026
5
Ericka and her team really made me feel cared for. Especially when it came to getting the lowest closing costs and the best interest rate. I felt like I was the only client they had.
Jason
Thornton
CO
Date:
8/4/2026
5
..........
Nicolas
Columbia City
IN
Date:
8/4/2026
5
Louise was very knowledgeable and responsive during the process. She helped us to understand each step and feel confident in our decisions. She is a joy to work with!
Cecilia
Wilbraham
MA
Date:
8/4/2026
5
Questions always answered promptly, minium hassle for paper work required, and communicating with email and text helped me remember tasks that needed to be done.
Jason
Graham
NC
Date:
8/4/2026
5
I was consistently communicated with, knew where in the loan process I was, and it was very easy to upload my documents.
Ashton
Massillon
OH
Date:
8/4/2026
5
Sharla and her whole team were awesome as we went through this experience as first time buyers. They kept us informed and made all of the actions clear to complete. Sharla even helped find us lower closing costs on our last day in the volatile market! Every fear we had of the craziness of getting your first mortgage was put at ease working with Sharla's Rockstars!!
Jeannine
Salt Lake City
UT
Date:
8/4/2026
5
Was very nice and really knew what she was doing .
when we didnt didn't get the first house she made us feel like the hunt was far from over.
overall very satisfied
Samuel
Williston
ND
Date:
8/4/2026
5
Good communication
Austin
Pierce
CO
Date:
8/4/2026
5
Great communication. Was able to accomplish all our needs.
Daniel
Manassas
VA
Date:
8/4/2026
5
Great communication and outcome for my needs.
Brian
Gladys
VA
Date:
8/4/2026
5
It was easy
Dylan
Atwater
OH
Date:
8/4/2026
5
We didnt think owning a home was possible and he made it happen with little money coming out of our pockets
Michelle
Painesville
OH
Date:
8/4/2026
5
the ease of buying our 1st home
James
Milwaukee
WI
Date:
8/4/2026
5
This was my first time buying a home. Anita made the process very easy and kept in communication throughout the entire process and even after! 11/10!
John Frank
Kansas City
MO
Date:
8/4/2026
5
Dottie helped us out a lot was a pleasure working with her
Owen
Wichita
KS
Date:
8/4/2026
5
Barry provides excellent service and communication. He is a joy to work with.
Lisa
Normandy Park
Washington
Date:
8/4/2026
5
You made my wife happy
Donald
Robinson
TX
Date:
8/4/2026
5
The ease of this process was a pleasant surprise. Ben Tobias guided us throughout and I am so thankful to have made it through stress free.
Monique
Litchfield Park
AZ
Date:
8/4/2026
5
Great from start to finish with no issues ir concerns. Catie is very good
David
Litchfield Park
AZ
Date:
8/4/2026
4
We were pleased with our service from Orlando. We got a little frustrated by all the last minute changes/requirements/requests, but it all turned out well. I appreciate his attention and prompt response to communications. Thank you for your service.
Heather
Osage Beach
MO
Date:
8/4/2026
5
Very personable. Figured we've known each other for years
Nicholas
Neenah
WI
Date:
8/4/2026
5
The attentiveness and quick response
Maribel
Oak Park
IL
Date:
8/4/2026
5
Mike was very responsive and helped us lock in a lower interest rate.
Lisa
Rockingham
VA
Date:
8/4/2026
5
Matt made sure the numbers worked for me and that everything went smoothly with my refinance. Highly recommend.
Toni
Minot
ND
Date:
8/4/2026
5
Christine explains things very well and is a reflective listener. She's kind and patient. She took time to get to know and understand me. Christine is very professional and helpful!!
Eva
Date:
8/4/2026
5
Amanda took her time to really ensure we were well informed and would always make herself avaialble. Constant updates were appreciated from the team
Luis
Peoria
AZ
Date:
8/4/2026
5
Michael handled the loan swiftly
Julia A
Boca Raton
FL
Date:
8/4/2026
5
Mike is a balanced professional, responsive and helpful but not overly engaged or pushy. He explains things well and is available as needed.
Allen
Dublin
OH
Date:
8/4/2026
5
Nick and his team take ownership of the process when buyers and sellers have so mich going on and take the burden off their hands. Great customer service!
John
Lago Vista
TX
Date:
8/4/2026
5
Wonderful communication and guided us along the process with clear and helpful explanations!
Carolyn
Waukesha
WI
Date:
8/4/2026
5
Jerry was very open to discussion and also open to realities of my husband and I being aoproved of a mortgage and at an appropriate rate. He was easy to speak to and very personable.
Cori
Hammonton
NJ
Date:
8/4/2026
5
Diann was super communicative and always willing to answer questions. I put an 8 instead of a 10 because my last broker requested additional information (my retirement/additional funds) which helped me get a better loan. I appreciated all the assistance and ability to work through the VA loan which I know can be more difficult!
Stacy
Worcester
MA
Date:
8/4/2026
5
The customer service was very good.
Socrates
Grand Island
NE
Date:
8/4/2026
5
Evan was responsive, knowledgeable, and was very helpful in the home buying process. It was great to work with him!