I am beyond grateful for the outstanding support I received from Susan. ! Not only were they incredibly knowledgeable and efficient, but they truly went to bat for me when it mattered most.
I had a challenging situation with a late payment wrongly reported by US Bank, and Susan fought tirelessly to get it removed. They stayed on top of every detail, kept me in the loop, and never gave up — even when it meant pushing through red tape and multiple follow-ups.
Thanks to their expertise and persistence, we not only resolved the issue, but they also closed my loan in record time! Their professionalism, dedication, and personal commitment made all the difference in what could have been a stressful experience.
If you're looking for a loan officer who goes above and beyond, truly advocates for you, and gets results fast, I highly recommend Susan yockey. Simply the best!