Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
Servicing Customer Portal

For retained Servicing customers, we have converted to a new customer portal, FairwayHomeHub.com. Please email servicing@fairwaymc.com with any questions.

About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
1/12/2026

Featured Review

Good communication and willingness to help us find the best options available.

Siobhan
Gambrills
MD
5
5555555
Excellent communication throughout. He answered all my questions openly and honestly, was very easy to talk to, and made me feel comfortable and confident in my decision.
Annie Wendt
Date:
1/7/2026
5
5555555
Kathy has been a trusted working partner for several years now and every client that chooses to work with her is always pleased with the whole experience. This particular transaction had many hurdles and challenges compared to most and Kathy was always there to go above and beyond to make sure the client was taken care of. At closing they told me they were tremendously grateful that Kathy was by their side through this process. I have had the same reaction and comments from many clients we have partner together with over the years and it re-affirms that Kathy will continue to be my most trusted lender to refer to clients. Real Estate is centered around people's lives, its not just another file number or a means to a paycheck. Kathy understands this more than most, and her work ethic and service to others proves it.
Allen Jacobs
Date:
1/7/2026
5
5555555
Kathy has been a trusted working partner for several years now and every client that chooses to work with her is always pleased with the whole experience. This particular transaction had many hurdles and challenges compared to most and Kathy was always there to go above and beyond to make sure the client was taken care of. At closing they told me they were tremendously grateful that Kathy was by their side through this process. I have had the same reaction and comments from many clients we have partner together with over the years and it re-affirms that Kathy will continue to be my most trusted lender to refer to clients. Real Estate is centered around people's lives, its not just another file number or a means to a paycheck. Kathy understands this more than most, and her work ethic and service to others proves it.
Ryan
Katy
TX
Date:
1/7/2026
5
5555555
Great experience!
Katherine
Arlington
WA
Date:
1/7/2026
5
5555555
Audrey has been a Godsend to my family and has literally help our hands through th e whole process of refinancing our home! She always took the time needed to fully explain things to us in a way we would understand. She also does everything she can to get the best price possible!
Stephanie
Amarillo
TX
Date:
1/7/2026
5
5555555
In the final analysis, Kim got the job done. She answered question after question, and provided clarification whenever it was needed. Interactions were consistentl pleasant. She is highly professional.
Thomas A
Strasburg
VA
Date:
1/7/2026
5
5555555
Very professional. Great communication,very friendly and fast closing!
Rick haukoos
Date:
1/7/2026
5
5555555
you guys were very attentive and always available to answer my questions
Nicole
Loganville
GA
Date:
1/7/2026
5
5555555
She's very smart 100% on the ball, no fluff with her, no BS, everything she says is correct which is very unusual for someone like her. Most of the time people guess, but she's an expert. And very personable. She executes easy to work with. What else do you want
Jeffrey
Wayland
MA
Date:
1/7/2026
5
5555555
Smoothness and effieciency
William J
Wantagh
NY
Date:
1/7/2026
5
5555555
Buying a home can be stressful, but this experience was the exact opposite. From start to finish, Tu was professional, responsive, and completely on top of every detail. Communication was clear, timelines were met, and there were zero surprises at closing—which is saying a lot in today’s market. Tu was available at every step, answered questions quickly, and made sure we felt confident throughout the entire process. Thanks to his guidance, we closed smoothly on our new home in Happy Valley, OR, and couldn’t be happier. If you’re looking for a loan officer who knows his stuff and truly has your back, Tu is the one. Highly recommend!
Kristina Ciurar
Date:
1/7/2026
5
5555555
Communication, knowledge and execution.
Ksea
Yelm
WA
Date:
1/7/2026
5
5555555
Kelsey took the time to answer all my questions and make sure I understood the process. She was available by phone, text, and email.
Carrie Faye
Batesville
AR
Date:
1/7/2026
5
5555555
I’ve used Justin and the Fairway team for over 10 years, and it’s always a pleasure working with them. Justin’s kindness, authenticity, and calm presence make what can be a stressful process feel easy and positive. I’m grateful for the consistent care and professionalism they provide.
Rosario Davila
Phoenix
AZ
Date:
1/7/2026
5
5555555
The experience was awesome!!! Communication between all that were involved was amazing.
Richard E
Trail
OR
Date:
1/7/2026
5
5555555
Very responsive and easy to work with! They were able to get us closed under a tight timeline.
Lauren
Dallas
TX
Date:
1/7/2026
5
5555555
You and Amy Eaker, Loan Production Assistant. She made what is often a cumbersome process very smooth.
Erin
Indianapolis
IN
Date:
1/7/2026
5
5555555
Monica is awesome! She stuck with us and found the best rates for our new home
Luann
Rowlett
TX
Date:
1/7/2026
5
5555555
you worked hard to get everything completed
Ashley
Kent
WA
Date:
1/7/2026
5
5555555
5.0 Stars!
Raymond Silva
Date:
1/7/2026
5
5555555
All i I had to do was provide i Informati and he handle the rest
Raymond
Waco
TX
Date:
1/7/2026
5
5555555
Evan is a wonderful communicator.
Jenifer Lyn
Chatsworth
GA
Date:
1/7/2026
5
5555555
Evan was amazing!! Always quick and Made the home buying process amazing and soo much easier ! We are soo grateful for evan and his expertise in being a loan officer.
Angie
Winder
GA
Date:
1/6/2026
5
5555555
We had an excellent experience working with Scott. Communication was outstanding from start to finish every question was answered quickly and thoroughly, no matter the time. He was always available when we needed him and even attended appointments to make sure everything went smoothly. Scott's knowledge, responsiveness, and dedication made the entire process feel easy and stress-free. We truly felt supported every step of the way and would highly recommend him to anyone looking for a dependable, hands-on loan officer.
Caitlyn
Overland Park
KS
Date:
1/6/2026
5
5555555
Tyrell and the team were responsive, knowledgeable, and efficient. We very much appreciate their stellar service.
Janet
Metolius
OR
Date:
1/6/2026
5
5555555
Laura Garrett made everything work. It seemed she worked all hours of the day. If we had a question she had the answer or quickly found it for us. I have worked with Tanja Allen and Laura Garrett on two mortgages and a refinance. Each time they have been the best. Thank you both for everything.
Craig M
Killeen
TX
Date:
1/6/2026
5
5555555
5.0 Stars!
Ben Eickelberger
Date:
1/6/2026
5
5555555
The whole team was so easy to work with. they made our role so easy during the entire process.
Benjamin
Beech Grove
IN
Date:
1/6/2026
5
5555555
Communication and response was great, very transparent throughout the whole process
Bradley Davis
Henderson
NV
Date:
1/6/2026
5
5555555
Excellect communicatin throughout entire process. Incredible knowledge about the process, providing lots of different options putting us in best position.
Joseph John
West Hartford
CT
Date:
1/6/2026
5
5555555
Nick is honest and transparent and very easy to work with. I would love to work with him again if they need arises.
Ashley Jacobsohn
Roswell
GA
Date:
1/6/2026
5
5555555
Excellentcommunication, very helpful and friendly, fast answering!
Sarah Nannette
St Francis
WI
Date:
1/6/2026
5
5555555
Very helpful and honest.
Debbie Wade
Date:
1/6/2026
5
5555555
We put in a lot of offers on other houses And was always the "runner up". We would get discouraged but Kelly always said the right one will come along. And it finally did! She helped us stay positive and was awesome through the whole process!
Lori M.
Topeka
KS
Date:
1/6/2026
5
5555555
Chris worked so hard to find a way for me to get the money I needed for my house. He was thorough and patient through the whole process!
Julia
Basin
MT
Date:
1/6/2026
5
5555555
Great experience, highly recommend
Ben May
Date:
1/6/2026
5
5555555
Easy and efficient, friendly service
Benjamin
Franklin
TN
Date:
1/6/2026
5
5555555
Michela was very pleasant & when I had to ask for help with forms etc. especially she made me feel very comfortable!
Barbara C.
Loudon
TN
Date:
1/6/2026
5
5555555
This is my 3rd loan with Trevor and he is always, helpful, kind and understanding. He knows what it takes to make a loan work to the best of it's potential to give the borrower the best loan for their needs.
Amanda S
Sandusky
OH
Date:
1/6/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 | www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now

This website uses cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content, to analyze our website traffic, and to understand where our visitors are coming from. View our full cookie policy here.

I acceptI decline