Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairway's AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
8/8/2026

Featured Review

Good service

William
Conover
NC
5
5555555
Communication, availability and responsiveness
Joshua
Fairfax Station
VA
Date:
8/5/2026
5
5555555
I valued and appreciated Cynthia's clear communications, speedy service, and great willingness to work hard on my behalf to make things happen, even seeking out unconventional methods and approaches. She was extremely knowledgeable and hard working and we had not found anyone in the financial industry who was willing to work for us or find solutions until we met her. THANK YOU!
Jamie
Anniston
AL
Date:
8/5/2026
5
5555555
As always you and your team came through so amazingly quick and totally understood when my clients didn't do tech Thank you again for all you do!
Stephanie
Belton
TX
Date:
8/5/2026
5
5555555
Kelli made it so simple and was so helpful
Logan
Princeton
LA
Date:
8/5/2026
5
5555555
Autumn was easy to get in touch with, very friendly and willing to take the time to explain anything or go over any details!
Lindsey
La Follette
TN
Date:
8/5/2026
5
5555555
We had an outstanding experience working with our mortgage loan officer, Jerry, during our refinance. He made the entire process quick, seamless, and stress-free. His communication was excellent, he kept us informed every step of the way, and worked diligently to expedite everything without sacrificing attention to detail. We truly appreciated his professionalism, responsiveness, and commitment to getting our refinance completed efficiently. My husband and I highly recommend Jerry and the Fairway team to anyone looking for a smooth and hassle-free mortgage experience!
Amanda
Pitman
NJ
Date:
8/5/2026
5
5555555
was very dedicated to getting everything wrapped up so quickly and professionally. We went from application to closing on the home in 16 days. He did such a great job.
Kevin
Indianapolis
IN
Date:
8/5/2026
5
5555555
Amy was the absolute BEST throughout the entire process. She made herself available at a moment's notice and always made sure that I fully understood each step of the process. The support and guidance Amy provides is beyond exceptional!
John
Rockwell
NC
Date:
8/5/2026
5
5555555
She went above and beyond to help me with the things I needed
Kelsey
Bear River
WY
Date:
8/5/2026
5
5555555
Communication
Vincent
Emporia
KS
Date:
8/5/2026
5
5555555
If i could give 6 stars i would. I will use him again for my next purchase. Very knowledgeable and great communication.
Ashtro Naut
Date:
8/5/2026
5
5555555
Everything was open and disclosed to me. Nothing hidden. And great communication.
Carolyn
Deltona
FL
Date:
8/5/2026
5
5555555
Tyler and his team were on top of everything the whole process and made everything smooth and easy
Russell
Howell
NJ
Date:
8/5/2026
5
5555555
David was professional, efficient, and a pleasure to work with!
alicia christopher
Date:
8/5/2026
5
5555555
David was wonderful to work with . From start to finish he was informative and knew the answer to every question I had. He was great at making sure everything got done efficiently and correctly. I would definitely recommend!
Alicia
Adairsville
GA
Date:
8/5/2026
5
5555555
Working with Peter has been an outstanding experience. Hebhelped me successfully close on two homes and each transaction was handled with professionalism, clear communication, and incredible attention to detail. From start to finish, he made the lending process smooth, answered every question promptly, and kept me informed every step of the way. His knowledge, responsiveness, and commitment to getting everything done on time gave me complete confidence throughout both purchases. I truly appreciate all of his hard work and dedication. I highly recommend him to anyone looking for a reliable, knowledgeable, and trustworthy lender. Thank you for helping make both of my home purchases a success!
Gwen
Culver City
CA
Date:
8/5/2026
5
5555555
Great service from start to finish. Everyone was friendly, helpful, and made the whole process easy. I really appreciated the communication and how smoothly everything went.
Clyde
Prescott Valley
AZ
Date:
8/5/2026
5
5555555
This was my first mortgage and Autumn and her team were so courteous and friendly in explaining every little step as I knew nothing about this process. They made this process a pleasant experience for me!!
Linda
Knoxville
TN
Date:
8/5/2026
5
5555555
Great communication and was able to get everything in order under tight time constraints.
Chad
Houston
TX
Date:
8/5/2026
5
5555555
Professional, direct, understandable and timely Information. Brad helped us win a bidding war over a weekend.
Glenn
Westfield
IN
Date:
8/5/2026
5
5555555
Jeff would answer all of my questions regarding the home buying process, even if I thought they were silly questions. He would reach out to check in on house hunting was going and working with him made the whole process go smoothly.
Everett
East Hartford
CT
Date:
8/5/2026
5
5555555
Shane gets the job done. I never have to worry when I know he's the lender for my clients or others. That's why I chose him to help my husband and I with our lending.
Emily
Eau Claire
WI
Date:
8/5/2026
5
5555555
Although there were bumps in the road in needing additional information, which made me frustrated, the communication was quick, clear, and positive. I never felt like things weren't going to get done. My questions were always answered
Samantha
San Antonio
TX
Date:
8/5/2026
5
5555555
Getting to buy a new house with property that we have talked about wanting and in the same county we currently live in. Now we get to live in the country but 10 minutes from multiple cities.
Joseph
Date:
8/5/2026
5
5555555
Responsiveness, guidance, honest candid conversation and problem solving by Chris and the whole team.
Steven
Hollywood
FL
Date:
8/5/2026
5
5555555
Jen was one of the most responsive, informative, and knowledgeable individuals I've ever worked with. She anticipated what was needed every step of the way throughout the process and because of that I was always prepared and able to do whatever needed to be done quickly and efficiently. She was also personable and fun to work with, which isn't a requirement, but it is a breath of fresh air. I would 100% recommend her to anyone looking.
Cori
Osceola Mills
PA
Date:
8/5/2026
5
5555555
Scott was very responsive and communicative! everything was done in a timely manner and I really appreciated the videos and information he sent!
Jordan
Trussville
AL
Date:
8/5/2026
5
5555555
Erik was responsive and always ensured our questions were answered.
Justin
Smyrna
GA
Date:
8/5/2026
5
5555555
David is amazing
Andrew
Woodstock
GA
Date:
8/5/2026
5
5555555
Paige was phenomenal and went out of her way to make the entire experience smooth. She was incredible thoughtful and insightful and all together irreplaceable.
Kristin
Yadkinville
NC
Date:
8/5/2026
5
5555555
Gina was very responsive and always answered the phone or called back right away. She is diligent - after we had a plan for financing, she continued to monitor changes to our financial situation to find a better, more inexpensive way to finance our purchase. She is very friendly and she knows her stuff! She was willing to explain (multiple times in some cases) the mechanics of the financing process.
Joe F
Date:
8/5/2026
5
5555555
Arianna was so helpful and patient as we decided the amount of our loan . She provided multiple options and was able to walk us through the best decision for our family. She always responded and was very quick with our process . she kept me on track and such a big help!
Nicole
Longview
TX
Date:
8/5/2026
5
5555555
Gina was very responsive, and even took an after-hours call when we were making a purchase offer. I also am glad that even after we had a plan for financing, she continued to monitor changes to our financial situation to find a better, more inexpensive way to finance our purchase.
Joseph
Lincoln
NE
Date:
8/5/2026
5
5555555
Great communication. Smooth process.
Cameron
Overland Park
KS
Date:
8/5/2026
5
5555555
Sue had amazing communication . She was always available to answer any questions we had when ever we had them! She always took time to explain any thing we didnt understand till we did.
McKenzie
Tucson
AZ
Date:
8/5/2026
5
5555555
Tara streamlined the home buying experience for us. Between her customer service and knowhow, she provided top knotch guidance and wraparound assistance.
Christopher
Marietta
GA
Date:
8/5/2026
5
5555555
Chris made him self available even while on vacation to make this process as easy as possible!
Dakota
Mount Vernon
OH
Date:
8/5/2026
5
5555555
Quick communication and kindness!
Noelle
Woodbine
IA
Date:
8/5/2026
5
5555555
We found a house that matched our expectations, and it was going to be a bidding war. Seller listed it on a Thursday - the day before banks were to be closed for a federal holiday - so our bank mortgage department couldn’t help. Our realtor connected us with Brad who immediately jumped into action. Overnight we got a pre-approval letter, and on Saturday we won the bidding war against cash buyers. We could not have accomplished this without Brad and his team.
Glenn
Date:
8/5/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now