My husband and I were first introduced to Dana Rich in November 2025, and she served as our Loan Officer for the next seven months, representing us as we searched for a new home in Flagstaff and Sedona. During that period, Dana proved an encouraging and optimistic presence in our lives, as we navigated what proved to be a complicated process. In fact, we made offers on four different homes with each one falling through for various reasons. It was discouraging, but Dana continually kept us buoyed with her remarkable resilience, notable for its positivity. She assured us that these setbacks were simply steps towards the path to our dream home. She was right. In June 2025, we found the home that we were looking for, and Dana was instrumental in our doing so.
Throughout our time working together, Dana consistently demonstrated an impressive expertise. She responded promptly to every phone call, text and e-mail; she crunched numbers for us quickly and accurately; and she anticipated every question we might have with informative detail. We were continually blown away with both her professionalism and her kindness.
We feel lucky and blessed to have had Dana working for us! She has our highest recommendation!