Shelly and Jessica truly made this process feel smooth and manageable during a very meaningful time in my life. They were patient, kind, and always quick to respond, which gave me so much peace of mind. John, my loan officer, was incredible - supportive, knowledgeable, and genuinely cared about helping me succeed. This wasn't just a transaction for me; it was a huge life milestone, and i'm so grateful to this team for being part of it.