Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
Servicing Customer Portal

For retained Servicing customers, we have converted to a new customer portal, FairwayHomeHub.com. Please email servicing@fairwaymc.com with any questions.

About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
2/1/2026

Featured Review

Easy to get in touch with and made it as smooth as a process as it could be

Carson
Abbeville
SC
5
5555555
Bob was a great man. He want way far to help us.
James R
Beaver Dam
WI
Date:
1/27/2026
5
5555555
Dan and his team were so great to work with - they were kind, timely, reliable and professional the whole way through! They made the entire process smooth/easy for us and they answered any and all questions we had. We truly appreciate all of the time and effort they put in to make our home buying experience the best that it could be! I will highly recommend Fairway to anyone who needs a lender in the future :)
Lauren
Mayer
MN
Date:
1/27/2026
5
5555555
Chris Gonzalez is amazing from start to finish, will work with you and ensure that you get only the best and it’s my second time working with him again, thank you and your wonderful team .
Howard Beacon
Date:
1/27/2026
5
5555555
We tell you what we want, send you the info you needed and we were happy with everything
Howard
Hempstead
NY
Date:
1/27/2026
5
5555555
good communication
Laurin A
Ridgefield
WA
Date:
1/27/2026
5
5555555
Promptness
Robbyann
Boonville
NC
Date:
1/27/2026
5
5555555
Brooklyn was so great that my refinance ( quitclaim deed) process went so smooth. I would definitely recommend her.
Pau
Saint Joseph
MO
Date:
1/27/2026
5
5555555
The experience was great because the team was fair, honest, and genuinely informative. Everything was explained clearly with no pressure or hidden surprises
Robert Lance
Eastover
SC
Date:
1/27/2026
5
5555555
Communication
Leonardo
Boynton Beach
FL
Date:
1/27/2026
5
5555555
It was clear concise and thorough. I did feel however that there was multiple times where I was asked to upload docs that had already been in my file which was frustrating.
Donella
Corp Christi
TX
Date:
1/27/2026
5
5555555
Louise communicated well through the entire process, so there were no surprises from beginning to end.
Stephen E
Springfield
MA
Date:
1/27/2026
5
5555555
good interest rate, smooth and on time closing
Ruella
Chatham
NJ
Date:
1/27/2026
5
5555555
Very helpful and caring. Great to work with and personable.
Samuel M
Saint Albans
ME
Date:
1/27/2026
5
5555555
Barry kept an open line of communication and was consistent in all aspects.
Leslie-Ann
Gwynn Oak
MD
Date:
1/27/2026
5
5555555
Mitchell Ashburn was awesome throughout the entire process and helped us tremendously with getting the loan closed
Christopher
Decatur
GA
Date:
1/27/2026
5
5555555
Great communication and effort to make the loan process fast and very efficient
Jazmin
San Bernardino
CA
Date:
1/27/2026
5
5555555
Personable, informative, and looking out for our best interests.
Andrew Whitley
Woodstock
GA
Date:
1/27/2026
5
5555555
Clear and concise communication. Excellent and knowledgable about current trends in the interest rate market. Super friendly and easy to speak with. Always quick to respond to calls,emails etc. The best loan officer we have ever had in our many home transactions over the years.
Jimmy Carey
Buckeye
AZ
Date:
1/27/2026
5
5555555
Very attentive, kept us up to date. made the experience seemless and very pleasant.
Michael J
Menomonee Falls
WI
Date:
1/27/2026
5
5555555
Five-star service from Don Waters and the team at Fairway Home Mortgage. We worked with Stephanie and Holly on a construction-to-refi conversion, and they handled the details with expert precision. Highly professional and great communication—definitely the team you want in your corner.
Anthony Frasco
Date:
1/27/2026
5
5555555
Very fast, efficient and knowledgeable. Gave me all of the info i needed in simple terms so that I could understand every step of the way. Overall a fantastic exsperiance.
Jack Barber
Date:
1/27/2026
5
5555555
I just completed a construction-to-permanent refinance conversion with Don Waters/Fairway Home Mortgage and I couldn’t be happier. This can be a complicated and stressful process, but the team was professional, transparent, and incredibly organized from start to finish. They handled the transition from the construction phase to the final mortgage seamlessly, keeping me informed every step of the way. If you’re looking for a lender that actually understands the nuances of lending and delivers on their promises, look no further.
Anthony
Hertford
NC
Date:
1/27/2026
5
5555555
Jenna was always on top of each step. She had fast and easy to understand answerst hroughout the whole process. She helped me understand every piece of info she gave me.
Jack Alan
Willard
NC
Date:
1/27/2026
5
5555555
Service, communication and ease of entire process.
Paula Jane
Scituate
MA
Date:
1/27/2026
5
5555555
Bob is an exceptional loan officer who made our entire mortgage process seamless and convenient. He stayed on top of every detail, proactively letting us know what was needed and jumping in to help whenever we hit a roadblock. He explains everything in simple terms and is always reachable, even on weekends. Bob is fun, professional, and fast. If you want a stress-free loan process, Bob is your guy!"
Rupa Thapa
Date:
1/27/2026
5
5555555
We had a great experience working with Bob. He made the loan process so much easier and more convenient than we expected. Whenever we got stuck or couldn't find a document, he was right there to help us out. He explains everything in simple terms and is always reachable, even on weekends. Bob is fun, professional, and fast. If you want a stress-free loan process, Bob is your guy!
Rupa
Verona
WI
Date:
1/27/2026
5
5555555
Easy to work with
David George
Bend
OR
Date:
1/27/2026
5
5555555
Just finished re-financing thru Dan Chapman. Wonderfull experience. He kept me informed with the interest rate trend, and provided detailed analysis. When it's time, he and his crew provided step by step instructions. It was easy to do business with him. Cannot recommend Dan more!
Christina Ho
Date:
1/27/2026
5
5555555
Dan is on top of all the details and infoms me when things impacting interest rate and mortgage loan. when I work with Dan, I can relax and just follow his directions. He makes me feel like I am his only client. Top service.
Christina
Bremerton
WA
Date:
1/27/2026
5
5555555
Extremely easy to work with
Brett Andre
Lisbon
IA
Date:
1/27/2026
5
5555555
As a first time home buyer, Jared made the process seamless, he helped with every question and was very helpful with all information
Michael Gavin
Hogansville
GA
Date:
1/27/2026
5
5555555
Top-notch communication from start to finish. They were always available to answer any and all questions, which meant a lot to me since this was my first home. The process felt smooth, stress-free, and I always felt supported every step of the way. Mitch was the best !
Christina
Suffolk
VA
Date:
1/27/2026
5
5555555
5.0 Stars!
Zachary Mcglothlin
Date:
1/27/2026
5
5555555
They stay on top of things and found me deals that was better for me and my budget. Not just for now but in the long run.
Zachary
Little Rock
AR
Date:
1/27/2026
5
5555555
Just the ease of everything - team always communicated very well. The whole process was so painless which is saying a lot for how painful the mortgage process can be.
Lindsey
Gilbert
AZ
Date:
1/27/2026
5
5555555
Good communication. Quick response and clear explanation.
Ann
Olathe
KS
Date:
1/27/2026
5
5555555
Jeff got us a great rate and was helpful and communicative.
Jayden Freeman
Date:
1/27/2026
5
5555555
Jeff got us a great rate and was helpful and communicative.
Jayden
South Weber
UT
Date:
1/27/2026
5
5555555
5.0 Stars!
Brenyn Bishop
Date:
1/27/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now