Working with Fairway Mortgage and specifically with Jeremy Schachter was honestly one of the best decisions I made during the home buying process.
I was pretty stressed going into this journey, especially after getting quotes from several different banks and brokers. What really added to that stress was the lack of communication, the ambiguity, slow response times, and very little flexibility from others I spoke with.
From the beginning, Jeremy and his team were completely different. Communication was clear, consistent, and fast the entire way through. Jeremy would respond almost immediately, even during evenings and weekends, which genuinely surprised me in the best way. At no point did I feel ignored or left waiting for answers.
The whole experience of buying our first home ended up being smooth and actually enjoyable. I never had to worry about the loan process at all, which allowed me to focus on everything else that comes with buying and moving into a new home.
Honestly, it was one of the best customer experiences I have ever had. I would highly recommend Jeremy and Fairway Mortgage to first-time home buyers or anyone looking for truly professional, responsive, and high quality service. Thank you!