Jacob's communication was extremely helpful, timely, conscise , and very detailed. His support was outstanding. His efforts to find us what worked and what we were asking for were was impeccable. We were grateful for his ease of assistance and his ability to clarify on multiple questions. Jacob was very rapid to reply and hafd oyr best interests in mind. Even when closing proved to be difficult due to the appraiser, Jacovb did absolutely everything in his power to hasten the purchase process as we were out of town. We were able to close after business hours remotely and receive keys to our home as soon as we returned . Never have I worked with a more caring or detailed loan officer. Working with Jacob was a game changer .