I cannot say enough great things about Kristi! From start to finish, she was incredibly transparent, knowledgeable, and genuinely committed to looking out for my best interests throughout the entire loan process. She is a true expert in her field and worked diligently to help me secure the best possible interest rate.
What impressed me most was her dedication and availability. Kristi went above and beyond to answer every question I had, even outside of business hours, on her birthday, and while she was out of town! She always kept me informed, gave me a heads-up about upcoming disclosures and documents that needed to be signed, and made sure I understood each step without feeling overwhelmed.
She also provided detailed loan estimates that helped me understand my potential monthly payments and make informed financial decisions. Throughout our home search, she worked seamlessly with my realtor and was there for us with every offer we made. Whether we moved forward with a property or decided to walk away, Kristi was always ready to crunch the numbers for the next opportunity. Her patience, reassurance, and guidance truly helped ease the stress and anxiety that naturally come with buying a home.
What could have been an overwhelming experience turned into a smooth and manageable process because of her professionalism, responsiveness, and genuine care. I never felt like just another client. Kristi truly made me feel like she had my back every step of the way.
I sincerely appreciate all the time, effort, and commitment she put into helping us purchase our home. If you're looking for a loan officer who is knowledgeable, trustworthy, hardworking, and truly has your best interests at heart, I highly recommend Kristi!
