April is great! The communication felt personal, and was great, too. I liked the email AND texts to help keep me on track while I navigated my busy life. I felt like I received good information, and my questions about the process were answered quickly. I also like that I didn't feel like a burden or ignorant for asking questions. I felt important, almost like I was one of the only people being worked with (which I know is untrue) and that felt really wonderful. In the end I felt taken care of, and that seems rare these days. Thank you!