Our experience started off very stressful. We were under contract to purchase a home with DR Horton and were given a closing date, only to find out on the day we were supposed to close that we had never actually been approved by DHI Mortgage. We had already packed all of our belongings and were preparing to move from four hours away, so it was incredibly disappointing and overwhelming.
Thankfully, our realtor recommended the McNelly Team at an independent mortgage company, and we decided to give home buying one more chance with a different house. Looking back, it was the best decision we could have made.
From the very beginning, the McNelly Team made us feel confident, informed, and supported throughout the entire process. They were always transparent, communicated clearly, and guided us every step of the way. Thanks to their hard work and dedication, we were able to close on our dream home.
We are so grateful to the McNelly Team and highly recommend them to anyone looking for a mortgage team that truly cares about their clients.