Constant communication and updates

Justin and team are fantast which why we have used them multiple time. We wouldn't go anywhere else.

Chad was very quick to reply to any concerns/questions. He was also very patient and thorough in walking us through the process as new homebuyers!

Great guidance and communication. Made the mortgage process very easy.

No issues is great.

All I had to do was sign the papers.

Ease of communication and Transparency

Everything

I cannot say enough great things about Audrey Castillo and her team at Fairway Mortgage! As a Realtor, communication is EVERYTHING, and Audrey and her team truly go above and beyond. My clients and I knew exactly what was happening every step of the way, and we never had to chase down an update or wonder where things stood. They were proactive, organized, and ahead of the game throughout the entire transaction. We even received our clear to close EARLY, which is always music to a Realtor's ears! Having a lender who not only takes great care of your clients but also makes the entire process easier for everyone involved is invaluable. Audrey and her team absolutely delivered! Looking forward to many more smooth closings together!

I cannot say enough great things about Audrey Castillo and her team at Fairway Mortgage! As a Realtor, communication is EVERYTHING, and Audrey and her team truly go above and beyond. My clients and I knew exactly what was happening every step of the way, and we never had to chase down an update or wonder where things stood. They were proactive, organized, and ahead of the game throughout the entire transaction. We even received our clear to close EARLY, which is always music to a Realtor's ears! Having a lender who not only takes great care of your clients but also makes the entire process easier for everyone involved is invaluable. Audrey and her team absolutely delivered! Looking forward to many more smooth closings together!

What made the experience great was that my brother does not know anything about computers and you let my sister work with you and work around her schedule to keep things moving. I really appreciate that.

Ty Phan was so responsive .

Darin was fast at responding, helping us get our approval done in such a short notice, very thoughrough, would reccomend Darin to anyone looking for a loan!

Couldn’t have made this happen without Jordan and his team! They are incredibly responsive and easy to work with. Thank you Jordan and I look forward to working with you again!

Fairway (Carlee & Lisa) are the only people I will work with when it comes to buying or refinancing a home. I have used them twice now and it’s been such a smooth, quick, painless process. So friendly and nice! I highly recommend!

Fairway (Carlee & Lisa) are the only people I will work with when it comes to buy or refinancing a home. I have used them twice now and its been such a smooth, quick, painless process. I highly recommend!

I think Kim providing the financial breakdown of everything and then continuous checkups. The home buying process can be really stressful, especially when you don't know how much money is needed and where that money is going, and Kim was able to provide an excellent breakdown and overview of the cash to close and then monthly payments.

great communication

I appreciated all the communication, the willingness to explain things, and the feeling that Chris was truly on our side in the house buying market, not just to get as much money . It was definitely a plus to feel like sone has your best interest in mind

not applicable

Great communication and prompt answers to questions as well as being very helpful and knowledgeable.

The communication from start to finish was very clear and easy to understand. As first time home buyers the whole process can feel overwhelming and complicated however Shea and his team made it feel like a breeze.

Very good group Don was awesome and very helpful threw out the entire project Thank you sir I owe you a big fat steak Charles

He was very patient with my situation, which was very difficult. He never gave up. What an awesome man.