Diane Fry and her team at Fairway Independent Mortgage made our home buying journey an absolute joy from start to finish. From our very first conversation, Diane was warm, patient, and incredibly knowledgeable — she walked us through every single step of the USDA loan process with genuine care and never made us feel like just another file number.
Throughout the process, Diane and her processor Serci Dossett were always quick to respond, whether it was a late-night question or a last-minute concern about closing costs. They clearly explained every document, every fee, and every milestone, and made sure we truly understood what we were signing. When unexpected hurdles came up (HOA delays, appraisal timing, closing cost adjustments), they handled everything with professionalism and reassured us every step of the way.
What stood out most was how personally invested they were in our success. Diane even remembered small details about our lives and celebrated our final approval with us like we were family. We closed on our beautiful new home in Louisburg, KS, and we couldn't have asked for a better team to guide us there.
If you're looking for a lender who combines expertise with genuine care, look no further than Diane Fry and the Fairway team. Highly, highly recommend!