Working with Tim Schnautz and his extraordinary team at Fairway Independent Mortgage Corporation was a truly life-saving, smooth, and deeply fulfilling experience. To be completely honest, I was left utterly frustrated, stressed, and emotionally exhausted after struggling for more than four long months with Taylor Morrison’s internal financing team. Despite obtaining a pre-approval, paying the down payment on our dream home, and enduring an endless stream of constant document requests, delayed responses, and continuous obstacles, they suddenly rejected my conventional loan application shortly before our scheduled closing date. They gave conflicting and unclear reasons ranging from total income calculations to work hours and debt ratios. In an earnest effort to keep the home purchase moving forward, I agreed to switch to an FHA loan, only to face the exact same nightmare and be rejected once again just 10 short days before our closing date!
That was the critical moment of absolute despair when my file was transferred to Fairway, specifically to the incredible Tim Schnautz and his dedicated team.
What Tim accomplished in just 10 days was nothing short of a true miracle. From the very first phone call, his professionalism, clear and direct communication, and elevated level of genuine client care were completely unlike anything I had experienced with Taylor Morrison. Tim was exceptional throughout the entire home loan process. He immediately took complete ownership of the situation, meticulously organizing and structuring every single piece of documentation, presenting the file flawlessly to underwriting, and personally following up on every detail with remarkable precision and efficiency.
Within just 10 days of taking over a heavily delayed and complex file, Tim secured full, unconditional loan approval with absolute ease, efficiency, and complete peace of mind. He was always available to answer every single question, address every concern, and guide us smoothly and confidently all the way to a successful closing.
Tim provided outstanding support, handled everything with the highest standard of efficiency and attention to detail, and turned what was an extremely high-stress situation into a completely smooth and celebratory milestone for my family. No amount of words or written praise can truly do justice to his hard work, dedication, integrity, and deep professional expertise. He and his team are the absolute gold standard for what mortgage guidance should be.
Words are truly not enough to express my deepest gratitude, respect, and appreciation for everything Tim Schnautz has done for us. He didn't just approve a mortgage; he saved our home buying journey when time was running out. I am forever grateful for his relentless dedication, kindness, and unbelievable speed. Thank you from the bottom of my heart, Tim, for your extraordinary work, continuous support, and for making our dream come true—you have earned my absolute highest possible recommendation, and I will forever recommend your services to all my family, friends, and colleagues!
Thank you Tim 🌹🌹🌹