Julie stuck with me for a few years, checking in on my situation and always checking to see when the time was needed to get started on my refinance or hold off. She made herself available to answer questions and give feedback when needed, even on the weekends. Julie made the process of my situation/refinance go smoothly and if there was a hiccup, she responded in a timely mannar to make sure I/it was taken care of as soon as possibe.