Kelly is friendly and was very responsive to me whenever I had questions. In return, I tried my best to do the same whenever something was needed on my end. Her assistant, Kara, was also pretty good at filling in where she was needed. Though the process was stressful, Kelly gave me hope to not give up and just take everything one step at a time. I really appreciate everyone at Fairway who had a hand in my home buying process, whether it be big or small!