Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
Servicing Customer Portal

For retained Servicing customers, we have converted to a new customer portal, FairwayHomeHub.com. Please email servicing@fairwaymc.com with any questions.

About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
1/21/2026

Featured Review

very quick to respond to questions and issues

Linda
Walnut
IL
5
5555555
The house hunt was long and at times frustrating, and Aaron was always patient, supportive, and positive.
Catherine D
Oceanside
CA
Date:
1/20/2026
5
5555555
We had a great first conversation and came up with everything we needed to do. Brad was very easy to communicate with and it was very clear all the steps we needed to take throughout the duration of the loan process. Brad helped facilitate the purchase of me and my brothers home even when the builders had delay after delay. Any time there was a change Brad had new amended documents for us to sign that day and it was extremely easy to use the websites for esigning and such. When the builders finally finished the sewer at our house brad made his one final amendment before our loan expired (100% the builders fault) and we ended up getting into our new house one day before we had to redo everything. I can't recommend Brad Thomas enough or imagine doing this long drawn out process with another Loan officer. Thank you Brad!
Kryten 2X4B-523P
Date:
1/20/2026
5
5555555
We had a great first conversation and came up with everything we needed to do. Brad was very easy to communicate with and it was very clear all the steps we needed to take throughout the duration of the loan process. Brad helped facilitate the purchase of me and my brothers home even when the builders had delay after delay. Any time there was a change Brad had new amended documents for us to sign that day and it was extremely easy to use the websites for esigning and such. When the builders finally finished the sewer at our house brad made his one final amendment before our loan expired (100% the builders fault) and we ended up getting into our new house one day before we had to redo everything. I can't recommend Brad Thomas enough or imagine doing this long drawn out process with another Loan officer. Thank you Brad!
Benjamin Edward
Burlington
NC
Date:
1/20/2026
5
5555555
Everything went smooth and quick!
Stacy
Marshfield
WI
Date:
1/20/2026
5
5555555
Matt and his team were very responsive and incredibly helpful. My husband and I were very happy with the service we received.
Katelyn M
Basehor
KS
Date:
1/20/2026
5
5555555
5.0 Stars!
Tyler Tew (US)
Date:
1/20/2026
5
5555555
I felt like there was a lot of transparency in the process that at the beginning seemed overwhelming to me. By the end, I felt comfortable with every stop of the process, and that was in large part due to the Kosko team.
Tyler Keith Lee
Washington
DC
Date:
1/20/2026
5
5555555
Zak was on top of the process from start to finish. He walked me through everything as many times as I needed him to. Very smooth process working with him and I would recommend Zak to anyone looking to purchase a home!
Katie
Verona
WI
Date:
1/20/2026
5
5555555
It was very easy
Douglas Hume
Grasonville
MD
Date:
1/20/2026
5
5555555
The speedy service!!
Christopher
Venus
TX
Date:
1/20/2026
5
5555555
Perfect in every way!
David W
Laconia
NH
Date:
1/20/2026
5
5555555
How responsive and thorough Bob is. His follow up is fantastic as well. Really appreciate his vast knowledge in rhis this industry .
Akemy
Oshkosh
WI
Date:
1/20/2026
5
5555555
Regina was friendly and communicative, keeping me updated along each step of the process and giving me different scenarios to help me make an informed decision .
Zachary
Phoenix
AZ
Date:
1/20/2026
5
5555555
It was a very smooth transaction, the constant communication between Ryan and team with myself . They made accommodations for me to be able to close early without any hiccups . Getting the needed documents to them was easy as well with the application . Highly recommended
Anthony Michael
Lake Jackson
TX
Date:
1/20/2026
5
5555555
Stephanie and her team staying in commucation with me and being patient.
Scott A
Bluffton
IN
Date:
1/20/2026
5
5555555
timely responses; online upload of docs was very convenient, Suzy was wonderful
Kelly Lyn
Grasonville
MD
Date:
1/20/2026
5
5555555
I was so scared because this was the firstborn time buying a house on my own, but with Kim I felt so confident and comfortable every step of the way and I cou have done any of it without her help and guidance. She is so knowledgeable wirh what she does and appreciat her patien and kindness through this whole process and in my eyes I have a friend for life!!!!!
Natalie
Midland
NC
Date:
1/20/2026
4
4444444
I really appreciate how thorough Michael was when explaining every aspect of each loan option and the process from start to finish. He really took the time to make sure we understood what we were signing up for and never made us feel like we were being rushed into a decision.
Alison Lorraine
Tomball
TX
Date:
1/20/2026
5
5555555
Informative and knowledgeable. Michael made things easy to deal with and sometimes over explained things to make sure we knew what we were getting our if his service. I appreciated that.
Stewart Lance
Tomball
TX
Date:
1/20/2026
5
5555555
Jamison was very professional to work with, is quite knowledgeable, and promptly answered any questions. I appreciated him working with me!
Sarah
Germantown
WI
Date:
1/20/2026
5
5555555
MMatt and his team were great to work with. They were able to get me connected with multiple different state personnel to get my situation figured out.
Jason
Waterford
WI
Date:
1/20/2026
5
5555555
Stephanie's portion of the transaction was great. The only issues we had were the title company changing ownership mid close which prolonged the close and the appraisal company not appraising it right away when I paid them.
Austin
Corning
CA
Date:
1/20/2026
5
5555555
Tim is exceptional to work with and helps make the lending process clear and understandable. When we asked for lending services out of state, he jumped right in to assist, even when it meant quickly obtaining a license in a new state. With Tim's help, our out of state move went smoothly and we couldn't have asked for better service.
Brianna
Statesboro
GA
Date:
1/20/2026
5
5555555
Nick made the whole process very easy. Would recommend to anyon.
Michael
Silver Lake
WI
Date:
1/20/2026
5
5555555
Great experience highly recommend. Jon is very attentive to detail and takes the time with his clients to provide a smooth and easy experience
Geoffrey Rowell
Date:
1/20/2026
5
5555555
Jon made this a very easy process. He walked me through paperwork on the phone, along with addressing my questions right away. A very smooth easy transaction. I would highly recommend jon to my friends and colleagues. Attention to detail, taking the time to walk through the paperwork over the phone, and his response time were just a few of many things he executed very well!
Geoffrey
Windham
ME
Date:
1/20/2026
5
5555555
5.0 Stars!
Sean strife
Date:
1/20/2026
5
5555555
Very fast responses and very concise
Sean William
Pittsburgh
PA
Date:
1/20/2026
5
5555555
Professional, efficient, consistent and very friendly service
Segun
Vineyard Haven
MA
Date:
1/20/2026
5
5555555
Third time using Emily. Shes one of those people that you just are grateful to have in your back pocket at all times- we consider her part of our "team" she genuinely cares and uses all possibilities to get to your desired goal. very grateful to have been introduced to her 6-7 years ago & will continue to be in touch with future investments.
Dantaye J.
Sykesville
MD
Date:
1/20/2026
5
5555555
Hannah was very knowledgeable and helpful for all my 10000 of questions. It was a very smooth and easy process.
Erick
Harleton
TX
Date:
1/20/2026
5
5555555
Good communication, fast and hassle free.
David C
Richardson
TX
Date:
1/20/2026
5
5555555
I know the process is never smooth but Karen made sure to make it as easy as possible. Very easy to communicate with which was the most important thing for us. Trust me, we will 100% recommend Karen to everyone we know looking for a mortgage.
Aaron R
Jacksonville
FL
Date:
1/20/2026
5
5555555
Made my life and stress levels way better than others I have seen buy a house. Great communication and attitude. Will 100% use in the future!
Justin
Williamston
SC
Date:
1/20/2026
5
5555555
Attention to details and amazing communication through out the entire process
Bruce Wilmer
San Antonio
TX
Date:
1/20/2026
5
5555555
Communication and transperancy
Keith E
Lincoln University
PA
Date:
1/20/2026
5
5555555
Suzie was patien, kind and thoughtful. She took all the stress of this process away. I will refer all of my friends and family to her! She went above and beyond to keep me on tracknand move the process forward smoothly. Suzie is amazing to work with. Thank you for all that you do!!!
Diane Melanie
Franklin
IN
Date:
1/20/2026
5
5555555
Great communication and follow up, easy to get ahold of. Kind and receptive
Nicole
Copperas Cove
TX
Date:
1/20/2026
5
5555555
Very knowledgeable actually tells you what to expect and the next steps jeremy worked very hard and stuck with me through all the ups and downs and made it happen for me very happy with my experience
Sara Jeanne
Roland
AR
Date:
1/20/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 | www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now