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5

Stars

5555555
Date:
4/8/2026

Featured Review

Great communication, great customer service. We have used Frank several times in the past and highly recommend him!

Kevin E
Bishop
GA
5
5555555
Julia was extremely helpful and professional . I am grateful for her timely and in depth communication as well as her willingness to work extra hard on our needs exceeded expectations at every turn
Kevin
Phoenix
AZ
Date:
4/7/2026
5
5555555
Jennifer is so friendly, knowledgable and guided us quickly and thoroughly through the process. We'll definitely refer her to anyone we know that has mortgage needs.
Amy
Mesquite
TX
Date:
4/7/2026
5
5555555
Peter was incredible throughout my entire mortgage and lending process. He was always available, patient, and took the time to answer every single question I had, no matter how small. His guidance made what could have been a stressful experience feel smooth and manageable. Thanks to his efficiency and expertise, we were able to close quickly, and I successfully secured my dream home. I truly appreciate all the support he provided and would highly recommend him to anyone going through the home buying process.
Jacky
La Mesa
CA
Date:
4/7/2026
4
4444444
That she was able tk to get me approved
Braxton
Rockford
OH
Date:
4/7/2026
5
5555555
Lori always makes the lending process as seamless as possible. She ensures her clients are well prepared And taken care of.
Erik
La Plata
MD
Date:
4/7/2026
5
5555555
Donna, you are awesome👌 . Thank you!!
Jeffrey S
Elgin
OK
Date:
4/7/2026
5
5555555
He worked hard to get us the best rates and keep us in the loop always. It always felt like he was working for our best interests.
Samantha Crouch
Date:
4/7/2026
5
5555555
He worked hard to get us the best rates and keep us in the loop always. It always felt like he was working for our best interests.
Samantha J
Omaha
NE
Date:
4/7/2026
5
5555555
Working with Becky. She is amazing and just has the best attitude 🤗
Stephanie
Saint Paul
MN
Date:
4/7/2026
4
4444444
Excellent communications!
Jill M
Oro Valley
AZ
Date:
4/7/2026
5
5555555
Pleased with the rate we received. Easy to work with. The portal and reminders were helpful. Nice people over email and at the in-person closing.
Cameron
Round Rock
TX
Date:
4/7/2026
5
5555555
Josh and team were super responsive and helpful dealing with some last minute issues with the property we were purchasin. Knowing that the Penland team had my back through it all took some stress off, really appreciate all their hard work!
Stephen Andrew
Austin
TX
Date:
4/7/2026
5
5555555
She was amazing! She was very understanding about the grants and very attentive to helping me get my first home!
Michael
Saint Paul
MN
Date:
4/7/2026
5
5555555
The communication was awesome! Chris found us a great rate to where purchasing the home we wanted was affordable. We will highly recommend him to family and friends.
Pamela D
Kuna
ID
Date:
4/7/2026
5
5555555
Constant contactbwith you. We appreciate every call.
William F
Fruita
CO
Date:
4/7/2026
5
5555555
Easy to deal with! Always kept me informed as to what was going
Connie
Peoria
AZ
Date:
4/7/2026
5
5555555
The team did a great job
Richard W
Nampa
ID
Date:
4/7/2026
5
5555555
Chad was easy to work with and very knowledgeable. He answered all of our questions promptly and was a great help
Danielle L.
Crown Point
IN
Date:
4/7/2026
5
5555555
Communication was great, Rich was always willing to answer questions at any time and gave us plenty of advice
Benjamin P
Wooster
OH
Date:
4/7/2026
5
5555555
Kevin Gains was such a pleasure to work with. He kept us informed during the entire process and was available to answer our questions. He got it done!
William Lanier
Social Circle
GA
Date:
4/7/2026
5
5555555
Dean was a great communicator! He went above and beyond to make sure we felt comfortable with our loan.
Lucia
Huntley
IL
Date:
4/7/2026
5
5555555
Easy process, made sure we stayed on track with deadlines or needs to close quickly, and so friendly and kind!
Kelsey A
Phoenix
AZ
Date:
4/7/2026
5
5555555
5.0 Stars!
Heather Caselman
Date:
4/7/2026
5
5555555
Debbie was always quick to answer my questions and put me at ease about the whole process.
Heather Sue
Saint Joseph
MO
Date:
4/7/2026
5
5555555
Communication was consistent and ahead of schedule. I think there was one time we were a little behind, but Troy had reminded us. When sending us options he always had a print version, a video explanation and offered his phone number for a call. He always took our after business hours calls too!
Jennifer Broadfoot
Arlington
WA
Date:
4/7/2026
5
5555555
dont have anything to say
Christopher
Forney
TX
Date:
4/7/2026
5
5555555
Very helpful and patient every step of the way!
Ashley
Paragould
AR
Date:
4/7/2026
5
5555555
Valerie is great. She is always reachable, did a great job to explain all the details to me throughout the process. I will highly recommend her anybody who will be buying a house to work with her.
Md Symon Jahan
Houston
TX
Date:
4/7/2026
5
5555555
We enjoyed the great communication Abbie had with us through the process. As first time homebuyers she educated us on a lot and helped us make the most of our Loan and in the house buying market being there every step of the way. We could not be more pleased.
Jonathan
Kansas City
MO
Date:
4/7/2026
4
4444444
Got the loan but not you but underwriter is not understanding and could use some different approaches to get and understand customer needs and how much they really demand about paperwork that some common sense would take care of
Gary K
Granbury
TX
Date:
4/7/2026
5
5555555
The Rome team for the win!
Nature Love
Date:
4/7/2026
5
5555555
Everything thing was v easy and on time
Dalton T
Converse
LA
Date:
4/7/2026
5
5555555
Made it easy to sign forms electronically and also answered any questions in a timely manor. That was very important considering the speed this all happened.
Jason C
Appleton
WI
Date:
4/7/2026
5
5555555
Byron was absolutely outstanding throughout my entire loan process. From start to finish, he made what can often be a stressful experience feel smooth and manageable. He was always available, quick to respond, and took the time to thoroughly answer every question I had. What really set him apart was his dedication, he truly went above and beyond to make everything happen for me. I felt supported and informed every step of the way. I highly recommend Byron to anyone looking for a knowledgeable, responsive, and genuinely committed loan office
Amy
Hayfork
CA
Date:
4/7/2026
5
5555555
Everything was easy and fast and was always in contact letting me know what is going on and fast replies to questions
Kevin
Roy
WA
Date:
4/7/2026
5
5555555
Good communication, process, thorough process and explanations
Richard
Amityville
NY
Date:
4/7/2026
5
5555555
5.0 Stars!
David Pettengill
Date:
4/7/2026
5
5555555
Kevin was very responsive towards helping us meet a tight closing timeframe.
Paul Michael
Alpharetta
GA
Date:
4/7/2026
5
5555555
She was helpful with answering all our questions. She made us feel comfortable with the process. She would take texts or calls pretty much at any time.
Jaime
Roscoe
IL
Date:
4/7/2026
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Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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