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5

Stars

5555555
Date:
7/21/2026

Featured Review

Fantastic communication, listened to what was important to me and was able to create a solution that worked keeping my wants/needs in mind.

Jorge
Saint Louis
MO
5
5555555
We literally couldn't have done this without PJ!
Nathan
Barre
VT
Date:
7/21/2026
5
5555555
Great communication explain the whole process
Eduardo
Brownsville
TX
Date:
7/21/2026
5
5555555
Shelley makes the process so easy. She takes care of everything, keeps me updated throughout thr the process, and explains the pptions options I had so I could make the best decision for my family.
Justin
Round Rock
TX
Date:
7/21/2026
5
5555555
Mary was very responsive to our questions and concerns.
Brenda
Acworth
GA
Date:
7/21/2026
5
5555555
Lisa was very helpful and always kept in great communication with us.
Stacy
Edgewood
NM
Date:
7/21/2026
5
5555555
It was so nice to be seen as a person, not just a faceless application. You answered all my questions very quickly and sometimes more than once! Couldn't have asked for better!
Jessica
Bellefonte
PA
Date:
7/21/2026
5
5555555
Everything from start to finish was amazing. We are so grateful to have had such a pleasant experience Buying our home. Lou was always avaible to talk, answer questions and make us feel like we had all the info we needed. it truely feels like he cares about us and our future. Thank you so much for everything
Mark
Alpharetta
GA
Date:
7/21/2026
5
5555555
Ease of use and paying attention to the details.
Vinay
Apple Valley
MN
Date:
7/21/2026
5
5555555
Jeff is, without question, the best mortgage professional I've ever worked with. From start to finish, he made what is normally a stressful process feel easy. He was always available to answer questions, kept me informed every step of the way, and genuinely cared about getting me the best possible outcome. His communication, professionalism, honesty, and attention to detail are second to none. This isn't my first experience working with Jeff, and it definitely won't be my last. I trust him completely, and because of that, I recommend him to everyone I know who is buying or refinancing a home. Friends, family, coworkers—if someone asks me who to call, Jeff is always my answer. I can honestly say I will never use anyone else for a mortgage. If you're looking for someone who treats you like more than just another customer and truly goes above and beyond, Jeff is the person you want in your corner. Thank you, Jeff, for another outstanding experience. You've earned a customer for life.
Larry
Hastings
MI
Date:
7/21/2026
5
5555555
Maria is a teacher at heart. She walked me through the loan process from beginning to end. When my anxiety about the process would emerge, she calmed me down and assured me that I was doing all the right things and that I would close on time. I couldn't have asked for a better Loan officer than Maria. If I were to do this ever again, I would certainly give her a call. Thanks, Maria! You are FABULOUS!
Netty
Northampton
MA
Date:
7/21/2026
5
5555555
Shane was always available for my questions. Everything went incredibly smooth was such an easy process.
Amanda
Big Lake
MN
Date:
7/21/2026
5
5555555
Excellent communication, honesty, answered all questions timely and politely.
Samuel
Roanoke
VA
Date:
7/21/2026
5
5555555
Worked extremely hard to get everything together for my closing. Was always there to answer questions and kept me updated on everything I needed to know about.
Valena
Lynchburg
VA
Date:
7/21/2026
5
5555555
Lucy was so on top of everything and quick to respond even after hours!
Nicole
Canton
OH
Date:
7/21/2026
5
5555555
The response time ,anytime I had a question or I needed some advice I know I could count on them to help me.
Jesse
Winston Salem
NC
Date:
7/21/2026
5
5555555
Fast communication and clear instructions
Dana
Necedah
WI
Date:
7/21/2026
5
5555555
Mark answered all my questions in a timely matter
Bradley
Mount Pleasant
WI
Date:
7/21/2026
5
5555555
Dolly Davis was very pleasant to work with her communication was clear and concise. She was consistent and responsive when asked questions. We had a difficult loan process and she really helped.
Delia
Lebanon
OR
Date:
7/21/2026
5
5555555
Brandi was explaining everything clearly though the process and she was very patient with me
Remoy
Junction City
KS
Date:
7/21/2026
5
5555555
Crystal was responsive , educate, and beyond helpful.
Sutton
Salado
TX
Date:
7/21/2026
5
5555555
Fred was quick to respond and incredibly helpful in our homebuying process. could not have done it without him
Kathleen
Proctor
VT
Date:
7/21/2026
5
5555555
communicstion, stepped of service
Travis
Muncie
IN
Date:
7/21/2026
5
5555555
We want to thank you and the entire Team Via again for your outstanding support throughout our first homebuying journey. It has truly been a pleasure working with all of you, and we sincerely appreciate your professionalism, responsiveness, and consistent communication every step of the way. The strategy that Leanne and Brie developed to overcome the reduced seller assist was absolutely amazing. Their creativity and expertise made all the difference, and we couldn’t be more grateful for their hard work. Shamyra and I are incredibly thankful for everything your team has done to help us reach this milestone. Thank you again for helping us cross the finish line. We couldn’t have asked for a better team to guide us through this process!
Leslie
Pottsville
PA
Date:
7/21/2026
5
5555555
Communication was fantastic, thank you!
Cameron
Edwardsville
IL
Date:
7/21/2026
5
5555555
Kelly Phillips went above and beyond to help me get this loan closed. She was very professional and friendly.
Donna
Mount Pleasant
SC
Date:
7/21/2026
5
5555555
prompt responses, easy to understand messages, clear and understandable requests. overall great experience.
Johnathan
Newnan
GA
Date:
7/21/2026
5
5555555
I received conside clear information and the portals were easy to use to sign and learn. Service was top tier and greatly appreciated.
Heather
Lincolnton
NC
Date:
7/21/2026
5
5555555
Brian was outstanding. He was professional, highly knowledgeable, and demonstrated exceptional expertise in his work. He took the time to explain everything clearly, inspired confidence throughout the process, and consistently displayed a high level of skill and professionalism.
Tab
Canon City
CO
Date:
7/21/2026
5
5555555
Very helpful 24/7 answering my questions very early and very late at night and always willing to explain everything to me when i was confuse. if I ever buy another house I definitely know who to call.
Isaiah
Madras
OR
Date:
7/21/2026
5
5555555
Communicative, flexible and educational
Yue
Lynnwood
WA
Date:
7/21/2026
5
5555555
Process was explained well by Debbie. She answered all of our questions & really listened to our concerns & desires for finding a new property. The staff was really good to work with as well. Very good communication all throughout the process!
Amanda
Cameron
MO
Date:
7/21/2026
5
5555555
weve been talking to Brad for years when we finally decided on the house Brad made everything so easy for us to get the loan and ask questiins along the way
Courtney
Hudson
WI
Date:
7/21/2026
5
5555555
The communication was thorough, everything was explained in a timely and thorough manner . Was always available to answer our questions even while we were in the opposite time zone. Overall the process was smooth and straightforward.
Christy
San Antonio
TX
Date:
7/21/2026
5
5555555
Very easy to communicate and schedule with. Easy to use website and account set up.
Corey
Saint Helens
OR
Date:
7/21/2026
5
5555555
Always willing to answer our inquiries, even though our search was on and off for a year. Prompt service that was always thoughtful and accurate.
Kamilah
Lake Jackson
TX
Date:
7/21/2026
5
5555555
Hailey was knowledgeable, friendly, and responsive. It made the process very smooth!
Joseph
Spokane
WA
Date:
7/21/2026
5
5555555
Erin was a very good communicator and explained everything perfectly always picked up the phone right away when we needed something or we're not understanding a document we were reading. she also went above and beyond to help us get our home. We are so appreciative of her and her team for all the help. It was the best experience that we've had buying our home.
Julian
Monroe
NC
Date:
7/21/2026
5
5555555
Mary Ellen was always responsive and on top of everything throughout the process.
Charles
Ellicott City
MD
Date:
7/21/2026
5
5555555
My experience with Fairway was unparalleled! The best customer service, and a process easier than I ever could’ve imagined.
Josh Swanson
Date:
7/21/2026
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Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
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