Ted is fantastic. Not only is he an open, warm, and welcoming presence who puts first-time home buyers like us at ease, but his support and communication were stellar the entire time. He was extremely proactive about sharing updates, what to expect as next steps, and consistently making us feel good about where we were in the process. When it came to making decisions he made sure we understood ALL the options on the table and walked through his exact thought process, ultimately guiding us to the recommendation and outcome that we'd all be happy with. Working with Ted and his team was a smooth and wonderfully pleasant experience!