Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
4/26/2026

Featured Review

process was very easy and I really enjoyed using the app. The E closing was great too.

Gabrielle
Manchester
NH
5
5555555
Tim was very competitive, knowledgeable, and clear about fee structure and the loan process altogether - I felt we were in good hands with Tim and he supported us through the whole process
Jacob
Lees Summit
MO
Date:
4/25/2026
5
5555555
The availability and willingness to help us get everything squared away in a short time made the process so much less stressful!
Haylee
Blaine
MN
Date:
4/25/2026
5
5555555
The loan process was well outlined and defined. Uploading documents was easy and the guidance from Chris and his team was very helpful and took the anxiety out of the process.
Bruce
Harrisburg
PA
Date:
4/25/2026
5
5555555
CJ was attentive to all details and was literally ON THE SPOT with communication at every single phase of our process. We maintain that we could not have had our home buying success without CJ. If this has any bearing on him getting a raise, a hug, or even a free drink at his next work trip, please give him three!
Cassandra
Tacoma
WA
Date:
4/25/2026
5
5555555
Mike helped us get a decent rate despite some very poor timing. He did more for us than we expected.
Tanner
Saratoga Springs
UT
Date:
4/25/2026
5
5555555
Working knowledge, education, social and communication skills, experience.
Dwane
Great Falls
MT
Date:
4/25/2026
5
5555555
The simplicity made it a nice and great experienc,hope I get the chance to work with him again.
Avelino
Plainfield
IL
Date:
4/25/2026
5
5555555
No Ty otdii u onrushing
Robert H
Clarksville
TN
Date:
4/25/2026
5
5555555
Him and his team was awesome they help every step of the way and I was a NERVOUS wreck THROUGH AND THORUGH and they told me to calm down and we got this... they responded in a timely manner... and they always reassured me every step..
Caitlin
Woodbury
TN
Date:
4/25/2026
5
5555555
Darrell Harrison
Jay
Colorado Springs
CO
Date:
4/25/2026
5
5555555
We had an amazing experience with Shannon. She went above and beyond to answer many questions we had and to assist us in the process of getting our dream home. We would definitely recommend Shannon and the Fairway team to our family and friends.
Rafael
Temple
TX
Date:
4/25/2026
5
5555555
Working with Steve as my lending agent was an outstanding experience from start to finish. He brought a high level of professionalism, knowledge, and genuine care that made the entire home-buying process feel smooth and manageable. Steve took the time to clearly explain every step, making sure I fully understood my options without ever feeling rushed. His communication was excellent—always responsive, proactive, and keeping me updated throughout the process, which gave me real peace of mind. What really stood out was his dedication to finding the best loan terms for me. He carefully walked me through different options, explained the pros and cons, and made sure I was making the right long-term decision not just closing a deal. He stayed on top of every detail, met all deadlines, and coordinated everything seamlessly. Even when challenges came up, he handled them with confidence and efficiency. Beyond his expertise, Steve is honest, reliable, and truly cares about his clients. Thanks to him, what could have been a stressful process turned into a smooth and positive experience. I highly recommend Steve to anyone looking for a knowledgeable and trustworthy lending agent.
Ninoslav
Ashburn
VA
Date:
4/25/2026
5
5555555
Joan was easy to work with and a flexible problem solver . She prioritized our needs and she helped me feel confident throughout the process.
Sarah
Sun Prairie
WI
Date:
4/25/2026
4
4444444
Catalina was good at letting us know what items were needed to move further into the process.
Warren
Las Vegas
NV
Date:
4/25/2026
5
5555555
Jen was kind, responsive, answered all of my questions with professionalism, and made the whole process easy. I would recommend her to everyone. She is fantastic to work with!
Stephen
Port Matilda
PA
Date:
4/25/2026
5
5555555
Him and his team carrie and Kara was awesome they help every step of the way and I was a NERVOUS wreck THROUGH AND THORUGH and they told me to calm down and we got this... they responded in a timely manner... and they always reassured me every step.. can't thank them enough for getting us the house.
Kat
Date:
4/25/2026
5
5555555
Working with Steve as my lending agent was an outstanding experience from start to finish. He brought a high level of professionalism, knowledge, and genuine care that made the entire home-buying process feel smooth and manageable. Steve took the time to clearly explain every step, making sure I fully understood my options without ever feeling rushed. His communication was excellent—always responsive, proactive, and keeping me updated throughout the process, which gave me real peace of mind. What really stood out was his dedication to finding the best loan terms for me. He carefully walked me through different options, explained the pros and cons, and made sure I was making the right long-term decision not just closing a deal. He stayed on top of every detail, met all deadlines, and coordinated everything seamlessly. Even when challenges came up, he handled them with confidence and efficiency. Beyond his expertise, Steve is honest, reliable, and truly cares about his clients. Thanks to him, what could have been a stressful process turned into a smooth and positive experience. I highly recommend Steve to anyone looking for a knowledgeable and trustworthy lending agent.
GuardArmed
Date:
4/25/2026
5
5555555
Mitch was so responsive, and the process was very clear! He made it very easy!
Caroline
Spring
TX
Date:
4/24/2026
5
5555555
Not Applicable
David
Gilbert
AZ
Date:
4/24/2026
5
5555555
I never experienced this before,
Willie
Holly Springs
MS
Date:
4/24/2026
5
5555555
Luis was very helpful and answered any questions I had
Mark
Lakemoor
IL
Date:
4/24/2026
5
5555555
Marilyn was very professional and always had a quick reply to any of my questions. I would highly recommend her services
Charles
Derry
NH
Date:
4/24/2026
5
5555555
Staff. ESPECIALLY Eric White and Tasha Dunlap
DeAndre
Muncie
IN
Date:
4/24/2026
5
5555555
5.0 Stars!
Judith Watson
Date:
4/24/2026
5
5555555
He would return are call calls quickly
Judith
Brooklyn Center
MN
Date:
4/24/2026
5
5555555
Very helpful and communication was amazing.
Brad Mertz
Date:
4/24/2026
5
5555555
5.0 Stars!
Roy Cancino
Date:
4/24/2026
5
5555555
Constant phone status updates
Charles
Tucson
AZ
Date:
4/24/2026
5
5555555
The closing took a little long than I thought it should have we had some hiccups at the end.
Gwendolyn
Holly Springs
MS
Date:
4/24/2026
5
5555555
Everyone was very kind and patient. Things were explained in a way that made sense and we were kept informed as far as next steps, status and what was needed. Glitches were quickly resolved.
Michelle
Harrisburg
PA
Date:
4/24/2026
5
5555555
They're good parson very nice people I love it how they work fast thanks so much go 👍 job
Rajwinder
Sacramento
CA
Date:
4/24/2026
5
5555555
5.0 Stars!
Dan Lambert
Date:
4/24/2026
5
5555555
Quick communciation, feedback for all questions, best rates available were found. We were very new to this process and didn't know much, and Chris expalined it in a way that we understood and answered any questions we had.
Madison
Hartford
WI
Date:
4/24/2026
5
5555555
Phil is cool
John
Platteville
CO
Date:
4/24/2026
5
5555555
Matt and his team is best that I have ever worked with, he was on top of every step of the process! They Are the best in the business, we will be life long clients!
Stephen
Osage Beach
MO
Date:
4/24/2026
5
5555555
Trey and his team secured my loan quickly and made the closing process absolutely painless. They were very responsive to questions. Highly recommend!
Patrick
Liberty
TX
Date:
4/24/2026
5
5555555
simplified the process and a lot of paitence
Elizabeth
Surprise
AZ
Date:
4/24/2026
5
5555555
5.0 Stars!
Jake Ellis
Date:
4/24/2026
5
5555555
Ease of the process
Jacob
Fargo
ND
Date:
4/24/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now