Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Hi, I'm Beacon, Fairways AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
Servicing Customer Portal

For retained Servicing customers, we have converted to a new customer portal, FairwayHomeHub.com. Please email servicing@fairwaymc.com with any questions.

About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
2/1/2026

Featured Review

Easy to get in touch with and made it as smooth as a process as it could be

Carson
Abbeville
SC
5
5555555
Tara is an excellent Communicator, the process was seamleas, she made herself available every step of the proces, her work was impeccable and it was an absolute pleasure to work with her. We worked well together especially with us in Maryland and Tara assisted us in procuring property in Wyoming. Tara is a phenomenal person whom we will "Highly Recommend"! This was a pleasant experience.
Robert
Lyman
WY
Date:
1/31/2026
5
5555555
Felt that Walter was very knowledgeable and genuinely cared about our situation
Lance
Vestavia
AL
Date:
1/31/2026
5
5555555
Excellent customer service, available to answer questions, knowledgeable, fast
Vanya
Wendell
NC
Date:
1/31/2026
5
5555555
Excellent responsiveness and custormer service.
Marshall
Beverly
MA
Date:
1/31/2026
5
5555555
The whole process was extremely easy and your staff was great to work with. So prof
John
Boynton Beach
FL
Date:
1/31/2026
5
5555555
Smooth, efficient, profressional service. I have now arranged for mortgages seven different times with seven different mortgage brokers, and this experience qualifies as the most competent process I have ever experienced. Thank you Marshall.
William Henry
Groveland
FL
Date:
1/31/2026
5
5555555
Communication was easy and quick. All my questions were answered . The process was explained thoroughly. And Alli was very pleasant to work with.
Erasmo A
Hobart
IN
Date:
1/31/2026
5
5555555
Easily to deal With
Jeffrey
Winnsboro
TX
Date:
1/31/2026
5
5555555
Communication was always prompt and clear the whole team worked hard to make my experience smooth and stress free
Landon J
Bedford
VA
Date:
1/31/2026
5
5555555
Mandie and her team are the absolute best in the business. They made our entire process possible, which definitely had stressful moments and times when things seemed bleak. We did not though and only because we had the best of the best working for us and helping us and supporting us and our efforts. We bought with my elderly father and that was another layer that added complications but the Mandie team went above and beyond to work with him and is as we navigated the process. Forever grateful to Mandie and Pam and Katie.
Louisa
Broomfield
CO
Date:
1/31/2026
5
5555555
Ease of signing and timely
Mark E
Cheyenne
WY
Date:
1/31/2026
5
5555555
Amazing people
Michael
Covington
GA
Date:
1/31/2026
5
5555555
so easy to work with nick. always responds quickly and and very helpful through the entire process.,
Cydney
Orem
UT
Date:
1/31/2026
5
5555555
Very easy to get in contact with and always answered our questions
Hailey
Sewell
NJ
Date:
1/31/2026
5
5555555
Upfront, transparency
Sanford I
Saint Louis
MO
Date:
1/31/2026
5
5555555
We bought our home 2 years ago , Rich said if he saw the rates coming down he would call us. Those weren't just words, he calles called us on a Saturday morning 2026 and had us locked into a lower interest rate before they went back up on Monday morning. cant say enough about the customer service he has provided!
Lisa M
Ravenna
OH
Date:
1/31/2026
5
5555555
Overall we had excellent customer service. Nick Smith was very responsive and answered our question. He walk us through the lending process and prepared us for the next steps. We are pleased with the whole team, who made the process smooth and seamless. Nick made sure to meet our needs. I would definitely recommend Fairway to family and friends.
Sally Ann
Saint George
UT
Date:
1/31/2026
5
5555555
Super quick and efficient
Stacy-Ann
Decatur
GA
Date:
1/31/2026
5
5555555
It's always a pleasure working with Alisa! From start to finish, I take comfort in knowing my clients are in the best hands! Knowledgeable, efficient & down to earth! I look forward to working together again!
Tiffany
Waelder
TX
Date:
1/31/2026
5
5555555
Great communication - made things easy - personable - smart
Jeanne E
Saint Louis
MO
Date:
1/31/2026
4
4444444
Clear communication and prompt responses
Julia Ann
Vashon
WA
Date:
1/31/2026
5
5555555
Mike was great to work with and answered all of my questions promptly!
Robert Broc
Taylorsville
UT
Date:
1/31/2026
5
5555555
Detailed attention, efficiency, reassurance, handholding, expertise, promptness
Theodore C
Colebrook
CT
Date:
1/31/2026
5
5555555
Soencer Spencer wa amazing responsive and always quick to call back and respond!!
Sheryl
Ladonia
TX
Date:
1/31/2026
5
5555555
All the things
Geoffrey Taylor
Vashon
WA
Date:
1/31/2026
5
5555555
What made it great is the professionalism and courtesy every step of the way, clear explanation with all steps of the process, and the ease from start to finish. Thank you.
Carlington
Port Saint Lucie
FL
Date:
1/31/2026
5
5555555
clear communication
Jennifer
Fort Collins
CO
Date:
1/31/2026
5
5555555
The process I was very straight forward they explained every step of the way and thy had a great line of communication the entire time we worked together.
Madelyn Marie
Aurora
IL
Date:
1/31/2026
5
5555555
Marcy and traci snd Team Were amazing and kept in constant communcistion
Justin
Batavia
OH
Date:
1/31/2026
5
5555555
Tara is so kind and was always available when I had any questions. She is amazing!!
Megan
Evanston
WY
Date:
1/31/2026
5
5555555
Quick , informative , caring
Ethan David
Ingalls
IN
Date:
1/31/2026
5
5555555
Awesome communication and great advice.
Hunter Thornton
Ball Ground
GA
Date:
1/31/2026
5
5555555
The friendly and helpful assistance and knowledge was above and beyond and hands down the best help one could get!
DEVIN C
Prescott
AR
Date:
1/31/2026
5
5555555
We have been going to Jon since we sold our first home in Avon. We have a great relationship based on trust and knowing Jon will do everything for us . He always puts whats best to us first!
Kathleen
Tamworth
NH
Date:
1/31/2026
5
5555555
The first time buying a house is very stressful, but this team truly made the process so much easier. I am amazed at how fast and proficient everyone was during this time.
Hailey M
Crown Point
IN
Date:
1/31/2026
5
5555555
She made sure that all of our needs were taken care of and personally helped us when we had technical issues.
GinaMarie
Pinckard
AL
Date:
1/31/2026
4
4444444
We closed
Val Gene
Lake Ozark
MO
Date:
1/31/2026
5
5555555
the communication Leanne team had great communication and helped us out as much as we can
Zachary A
Elliottsburg
PA
Date:
1/31/2026
5
5555555
His knowledge of getting the loan and the best way to do it was great. He would go over everything about the loan.
David R
Tamworth
NH
Date:
1/31/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now